7. Will we reach When is it a good
our budget? time to hire more
sales people?
How should I
develop my Where do my
sales staff? best leads
come from?
What are my What are the
ideal customers? bottlenecks in our
sales process?
8. people
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
33% Others
24% 22%
18%
16%
12%
10% 20% 15% 25
%
Government Databases 5%
47%
Business Development
28%
16%
7%
40
%
30 32
25 % %
15 18 %
7 7 % %
% %
2006 2007 2008 2009 2010 2011 2012 2013E
Latin Western Before important meetings
Africa America America
< 20 > 600 On an everyday basis
During strategic planning
When asked by manager
Infoviz Analytics CRM
9. W1
Need Behavior
External
Internal
Technology User Experience