PractiTest Webinar_ The Hidden Logic of Thinking for Testers.pdf
Ability to think deeper is one of the most valuable skills that every tester needs, yet it is rarely taught in universities and workplaces. In today's world, problems are becoming more complex with the addition of new technologies, tools, and approaches. To deal with these challenges and remain competitive, we should start to think about thinking and build a framework that helps us to face any testing challenges thoughtfully and require a new toolset or framework for thinking. At its core, it must be a framework that helps with problem-solving & provides a structure for our solutioning process. For this, learning and understanding how to spot gaps in our thinking process play a significant role. As explained by Daniel Kahneman in the book "Thinking, Fast and Slow", our brains have two thinking systems, 'System 1' which is faster and intuitive, and the slower and contemplative 'System 2'. The interaction of the two systems often helps us get things right or fail. Understanding how we use these systems to think helps us make better decisions and problem-solve. Connecting all the dots around thinking, I have figured out some hidden logic that we still need to explore and analyze. This talk will get you thinking about how you naturally think and unleash your full potential to be a skilled tester by leveraging those hidden logic & approaches. Takeaways: - Explains the importance/role of different thinking types in testers - Strategies to improve your ability to think, analyse and interpret using those thinking types - Guides how to generate a unique art of thinking(Incorporate thinking with metacognitive skills) for testers - Learn to spot "gaps" in the thinking process by applying Phoenix Checklist and Socratic Questioning Method - Role of design thinking & Empathic thinking in the craft of testing
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PractiTest Webinar_ The Hidden Logic of Thinking for Testers.pdf
- 2. Nithin SS nithin-ss Nithin_Synapse ● A passionate tester, community builder, speaker & blogger. ● Born and brought up in “Gods own country (Kerala, India)”. ● Founder - Synapse QA. ● Engineering Manager, QA at Fave Malaysia. ● Mentor at The Mentoring Club. ● Advisory board member, AskUI.
- 3. — Daniel Kahneman, Thinking, Fast and Slow We can be blind to the obvious, and we are also blind to our blindness “ ” Nithin_Synapse
- 4. theinvisiblegorilla:how ourintuitionsdeceiveus This experiment reveals two things: ● We often miss a lot of what goes on around us, and ● We have no idea that we are missing so much. 4 Nithin_Synapse Source: The Invisible Gorilla: How Our Intuitions Deceive Us by Christopher Chabris, Daniel Simons
- 5. Whoa! Thinking is uncomfortable; it takes effort! We prefer immediate solutions, so we try to avoid it whenever possible. Nithin_Synapse
- 10. Now,Think aboutthis⬇ A BAT AND A BALL COST $1.10 IN TOTAL. THE BAT COST $ 1.OO MORE THAN THE BALL. HOW MUCH DID THE BALL COST? Nithin_Synapse
- 11. YOURSYSTEM1CANBEPRIMED🤔 When your system 1 is exposed to one idea, you are more likely to favor related ones. Nithin_Synapse Fill in the blank "SO_P"
- 12. COGNITIVEEASE Preferes path of least resistance Nithin_Synapse OURBrain Hates using energy Wants to relax Likes the familiar Wants the simple Cognitive Ease Active System 2
- 13. AFFECT HEURISTIC ANCHORING HEURISTIC AVAILABILITY HEURISTIC REPRESENTATIVENESS HEURISTIC 01 02 03 04 05 COMMITMENT HEURISTIC Heuristics Nithin_Synapse
- 14. OPTIMISM BIAS BELIEF BIAS CONFIRMATION BIAS HINDSIGHT BIAS FRAMING EFFECT Biases Nithin_Synapse
- 15. NARRATIVE FALLACY REGRESSION FALLACY PLANNING FALLACY Biases LOSS AVERSION Nithin_Synapse
- 16. HALO EFFECT THE LAW OF SMALL NUMBERS W-Y-S-I-A-T-I Biases Nithin_Synapse
- 17. Nithin_Synapse fallacyofthinking What thinking seems like What thinking actually is
- 18. Nithin_Synapse DESIGNSquiggle Source: Design Squiggle by Damien Newman
- 21. BECURIOUS When we are curious , the brain is primed to learn and retain information. Focusing on the nature of the problem before even considering the solution. FOCUS CREATIVITY One question leads to another question. The more we know, the more we want to know. Nithin_Synapse
- 22. BEDISCIPLINED ● Don’t jump to conclusions ● Think - Rethink - Reframe - Rephrase ● Evaluate + Reflect ● Self- Guided ● Evaluate ambiguities ● Avoid assumptions Nithin_Synapse
- 23. BEHUMBLE ● Open minded ● Receptive ● Relevant evidence ● Revise a current understanding ● Think of alternatives ● Be ready to adapt and step out of comfort zone Nithin_Synapse
- 24. ThePauseStrategy Pause the Reflex. #STEP1 Pause to Reflect. #STEP2 Pause to Think. #STEP 3 Pause before Concluding. #STEP4 Pause to Develop & Ideate. #STEP5 Nithin_Synapse
- 25. # budget Focus WhatIF? Question Adjust your focus to generate new ideas. Challenge the assumptions & status quo. Question to reveal underlying assumptions & and separate knowledge from ignorance. #FWQThinking Nithin_Synapse
- 26. Nithin_Synapse
- 28. ASkingtherightquestions Source: Socratic method Nithin_Synapse
- 29. Build on Knowledge Multiple Approaches Explore Solutions Commit to Action Measure & Amplify Identify Impact Check Information Define the Problem Break it Down Recognise & Reframe ASkingtherightquestions Source: The Phoenix Checklist Nithin_Synapse
- 30. "What people think of as the moment of discovery is really the discovery of the question." - Jonas Salk Nithin_Synapse
- 32. Nithin_Synapse
- 34. Nithin_Synapse
- 35. TheIterative,Flexible(andMessy) DesignThinkingProcess Nithin_Synapse *Image courtesy: Teo Yu Siang and Interaction Design Foundation.
- 36. endgoal Nithin_Synapse Design Thinking is a human-centered process that may not have a fixed sequence of steps, but will certainly have an ideal end point. The end goal is to build a solution that satisfies the tests of desirability, feasibility, and viability. *Image courtesy: Teo Yu Siang and Interaction Design Foundation.
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- 40. Planning: Before you start testing something new, think about the appropriate testing strategies you will use, as well as how you will allocate your time and energy. This phase is based on your metacognitive knowledge of yourself, your experience, testing strategies, and when to use them to maximise your performance. Monitoring: While testing, stay aware of your progress. Are you struggling with certain aspects in particular? Are there other sections that seem to be a breeze to go through? Instead of passively experiencing your thoughts and feelings, always question everything. Evaluating: When you’re done with a chunk, consider how well you performed and re-evaluate the strategies you used. Make any necessary changes before starting to work on the next part of your project. Therecipeformetacognitivetesting Nithin_Synapse
- 41. 07 06 05 04 03 02 01 08 Understand the problem Explore its boundaries Question assumptions Imagine new perspectives Identify weaknesses Justify a solution Acknowledge limitations Reflect on alternatives Thinking SUMMARY Nithin_Synapse
- 42. If you want to learn & be better, prepare yourself to be uncomfortable, thinking takes effort where you have to fight confusions & biases and for us, that is not a pleasant experience always!! closing words Nithin_Synapse
- 43. “Many hidden things unfold when you change the way you think. You can think a lot more than you think, just keep thinking!” — nithin Nithin_Synapse
- 44. Do you have any questions? I would be happy to connect: THANKS! nithin-ss Nithin_Synapse nithinss.com / bento.me/nithin hello@nithinss.com