How to make good and difficult decisions
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Suit or shirt, tea or coffee, cloud or on premise. Our whole life is a combination of conscious and subconscious decisions. They can be made through either an intuitive or reasoned process, or a combination of the two. Independent from the level of difficulty we fall victim to the same cognitive and personal biases. Especially personal and cultural decisions are sometimes hard to make, cause the establishment and enumeration of the underlying criteria is hard. The technological developments of the last decade have made poor decision making easier, more immediate, and more widely consequential. A good understanding of your decision making process and well known biases helps you to make better judgment. That said the talk will give you a psychology overview about the process of decision making and common pitfalls. It will share some tricks to make the right choices and cases of invaluable weak criteria.
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How to make good and difficult decisions
- 1. 20th September 2018 | DevOpsDays Istanbul How to make good and difficult decisions
- 3. @gethash • Open Source Service & Support • Focused on Datacenter Solutions • Based in Nuremberg, Germany About NETWAYS
- 4. @gethash • CEO @ NETWAYS • Co-Founder and CEO @ Icinga • DevOpsDays @gethash About Me
- 5. @gethash
- 6. @gethash Why this topic is important (to me)?
- 7. @gethash How many decisions do we make in an average day?
- 10. @gethash Choices
- 11. @gethash To decide means to make choices
- 12. @gethash There are easy and hard choices
- 13. @gethash In an easy choice one alternative is better
- 14. @gethash
- 15. @gethash
- 16. @gethash Hard choices have advantages and disadvantages in different perspectives
- 17. @gethash Hard choices are hard because there is no best option
- 18. @gethash Example Job Search Small Company Big Company Less money More money Family atmosphere Strong hierarchy Limited advancement Advancement opportunities Remote work Commute
- 19. @gethash If technical comparisons like more, less, or equal don’t work it is a hard decision.
- 20. @gethash How to make good choices
- 21. @gethash Fooood
- 22. @gethash Avoid stress How to make good choices
- 23. @gethash Under stress the fight-or-flight mode is activated http://www.health.harvard.edu/staying-healthy/understanding-the-stress-response
- 24. @gethash Cortisol blocks the PFC and creates a “fog” in your brain https://www.uni-trier.de/fileadmin/fb1/ein/PLA/Diplomarbeit_Julia_Fechtner.pdf
- 25. @gethash Under stress it is very hard to leave the comfort zone
- 26. @gethash Prevent decision fatigue How to make good choices
- 27. @gethash “Decision fatigue refers to the deteriorating quality of decisions made by an individual after a long session of decision making.” - The brain is like a muscle!
- 28. @gethashShai Danzinger - http://www.pnas.org/content/108/17/6889 Extraneous factors in judicial decisions “Fatigue increases the tendency to rule in favour of the status quo.”
- 29. @gethash Avoid perfection How to make good choices
- 30. @gethash There’s ”no” perfect solution
- 31. @gethash The magical number seven (plus or minus two) https://en.wikipedia.org/wiki/The_Magical_Number_Seven,_Plus_or_Minus_Two
- 32. @gethash Bad things can happen while aiming for perfection
- 33. @gethash Strive for the ideal preserves a lot of cognitive effort and the potential for a stress blowout
- 34. @gethash Biases
- 35. @gethash Reall ?
- 36. @gethash Let’s do a test
- 37. @gethash Answer each question quickly!
- 39. @gethash 5 + 3
- 40. @gethash 8
- 41. @gethash 9 + 2
- 42. @gethash 11
- 43. @gethash 10 - 6
- 44. @gethash 4
- 45. @gethash Quick
- 46. @gethash Think of a number between 5 and 12
- 47. @gethash Quick
- 48. @gethash You could have picked 6 8 12 7 10 5 11 9
- 49. @gethash I’m going to guess which number you picked!
- 50. @gethash Here it is …
- 52. @gethash Why?
- 53. @gethash 5 + 3 9 + 2 10 - 6 Think of a number between 5 and 12 What happened? 12 - 5
- 55. @gethash We do everything to maintain and enhance our self-esteem
- 56. @gethash Possible Solution I Create a good culture of failure
- 57. @gethash Possible Solution II Get older J
- 59. @gethash We tend to be put off by * that make us feel uncomfortable or insecure about our view
- 60. @gethash Possible Solution I Watch out for the opposite
- 61. @gethash Possible Solution II Try to make friends
- 63. @gethash We often misattribute the sensation of ease about something to the thing itself. http://www.uxmatters.com/mt/archives/2011/07/how-cognitive-fluency-affects-decision-making.php
- 64. @gethash Because familiarity enables easy mental processing, it feels fluent. So people often equate the feeling of fluency with familiarity. http://www.uxmatters.com/mt/archives/2011/07/how-cognitive-fluency-affects-decision-making.php
- 66. @gethash Mere Exposure Effect “Everything you view with love is beautiful.” - Christian Morgenstern
- 67. @gethash Possible Solution If it sounds (looks) good, be careful!
- 70. @gethash We want to make the investment worth our while https://litemind.com/sunk-cost-bias/
- 71. @gethash We become attached to our commitments https://litemind.com/sunk-cost-bias/
- 72. @gethash We fear failing and looking foolish https://litemind.com/sunk-cost-bias/
- 73. @gethash Possible Solution I Focus on future invests and costs
- 74. @gethash Possible Solution II Evaluate the status quo as if it was just another option
- 75. @gethash Recap
- 76. @gethash Be aware of Biases
- 77. @gethash Not making a decision is also a decision, cause others will make that decision for you
- 78. @gethash Make a decision and change it as often as required (and possible)
- 79. @gethash When there is no best choice we should create our own reason
- 80. @gethash