This document provides a summary of Mona Hakkam's background and qualifications. She was born in 1986 in Egypt and holds a Bachelor's degree in Greek and Roman archaeology from Alexandria University. Her work experience includes roles as an office manager for a real estate company in Egypt from 2013 to 2015, a public relations specialist for an engineering firm from 2010 to 2013, and an executive secretary for the same firm from 2005 to 2010. She has strong computer skills and is fluent in English and Arabic.

1. Date of Birth 01 Aug 1986
Married
Valid ResidenceVisa and Emirates ID
Education
2010 B.Sc. in Greek and Roman archaeology
Alexandria University – Alexandria, Egypt
Faculty of arts.
Work Experience
2013 till 2015 Office Manager
Mirage Real State Alexandria, Egypt.
 Handle financial operations of the property.
 Prepare and maintain financial statements.
 Update owners on status of property.
 Inform owners about occupancy rates, expiration dates of leases, and other issues.
 Investigate and resolve complaints from residents and tenants when services are not
properly provided.
 Understand and comply with pertinent legislation,
 Plan and direct the purchase, sale, and development of real estate properties on behalf
of businesses and investors.
 Consider factors such as property values, taxes, zoning, population growth
transportation, and traffic volume and patterns.
 Negotiate contracts for the purchase or lease of the property.
 Negotiate the sale of, or terminate the lease on, such properties.
Mona Hakkam
Hotoon Building, Barsha Heights, Dubai P.O. Box 37724
www.monahakkam@gmail.com
(+971) 507972972

2. Mona Hakkam – Resume
2010 till 2013 Public Relations Specialist
Electrolab for industrial & engineering services Alexandria, Egypt.
 planning, developing and implementing PR strategies;
 liaising with colleagues and key spokespeople;
 liaising with and answering enquiries from media, individuals and other organizations,
often via telephone and email;
 collating and analyzing media coverage;
 writing and editing in-house magazines, case studies, speeches, articles and annual
reports;
 preparing and supervising the production of publicity brochures, handouts, direct mail
leaflets, promotional videos, photographs, films and multimedia programs;
 devising and coordinating photo opportunities;
 organizing events including press conferences, exhibitions, open days and press tours;
 maintaining and updating information on the organization’s website;
 managing and updating information and engaging with users on social media sites such
as Twitter and Facebook;
 sourcing and managing speaking and sponsorship opportunities;
 commissioning market research;
 fostering community relations through events such as open days and through
involvement in community initiatives;
 managing the PR aspect of a potential crisis situation
2005 till 2010 Executive Secretary
Electrolab for industrial & engineering services Alexandria, Egypt.
 Maintain executive’s agenda and assist in planning appointments, board meetings,
conferences etc.
 Attend meetings and keep minutes.
 Receive and screen phone calls and redirect them when appropriate.
 Handle and prioritize all outgoing or incoming correspondence (e-mail, letters,
packages etc.)
 Make travel arrangements for executives.
 Handle confidential documents ensuring they remain secure.
 Prepare invoices or financial statements and provide assistance in bookkeeping.
 Monitor office supplies and negotiate terms with suppliers to ensure the most cost-
effective orders.
 Maintain electronic and paper records ensuring information is organized and easily
accessible.
 Conduct research and prepare presentations or reports as assigned.
Personal Skills
 Windows, MS Office & Internet (ICDL Certified from Arab
 Academy for science and technology and maritime transport).
 Internet Skills.
 MS office.

3. Courses
 managerial skills at A.L.I (American Language institute) including ( problem solving-
customer service- public relation - interview skills- C.V skills-marketing skills)
 chance American diploma.(I cdl- English –human resource)
Languages
English  Fluent in reading, writing, and speaking
Arabic  Fluent in reading, writing, and speaking (Mother Tongue)