1. RESUME
ARIF MD
1-10-13,Shasahab Gutta
Mahaboobnagar-509001, E-mail:arif_531@hotmail.com
Telangana, India. :+919030851339
Professional Snapshot:
 SQL Server DBA : 2005/2008/2008R2/2012 (Log shipping, Replication,
Mirroring, SQL Clustering , Always On , Performance Tuning)
 IIS Administrator.
 Windows , Linux Network and System Administrator
 Oracle Certified Professional Data Base Administrator (OCP DBA), trained
from Sqlstar International (oracle certified training center)
 Prepared deployment Plans and deployed builds in Preproduction and
Production Environments
 Experience of SSIS
 Experience on alerting systems like SCOM , HP’s SiteScope 9 , 11 versions
 Monitoring SCOM and SiteScope Alerts, trouble shooting issues related to
SCOM, SiteScope.
 Good Experience on Microsoft cloud i.e. Windows , SQL Azure
 Worked on ticketing tools like ITSM , Siebels MSE
 Worked and supported CRM tools like Amdocs CLARIFY , MSSolve (Built
on Dynamic CRM)
 Post mortem for critical and complex incidents that impact availability.
 Root cause identification and permanent problem resolution.
Professional Experience:
5 years of experience in Microsoft SQL Server Database Administration ,
IIS, Windows and SQL Azure Administration and Application Support.
Currently working for Microsoft from December 2010 till Present.
Current Project:
Name: Microsoft Product and Services IT
Operating System(s): Windows 2003 Server,2008 and 2008 R2 ,Windows Server 2012
Database: MS SQL Server 2000, 2008 R2 , 2012, 2014
Parent Company: Tech Mahindra
Presently working in the project Microsoft Product and Services IT through Tech
Mahindra in Microsoft Development Center (India). MPSIT is responsible for end-
to-end delivery and Production support (24x7) globally for 30+ critical revenue related
Microsoft Applications. These are very high business impacting Incident Management

2. Tools that include Enterprise Work Surface, MS-Solve [Built on MS Dynamic CRM],
Clarify (Amdocs) and other critical applications. Entire operation process has been
adopted from Microsoft Operational Framework and ITIL for critical support and
operational excellence. Goal is to make sure that the supported systems have 99.999%
availability
Responsibilities:
 Maintaining and managing servers owned by the team. These servers are
Windows 2003/2008/2012, SQL Server 2008/2008R2/2012.
 Monitoring Clusters and troubleshooting Cluster Issues , Performing
failovers
 Trouble Shooting performance issues and fixing them.
 Created jobs to track the CPU Usage , Mem Usage , Flow of requests between
nodes of sqlserver in always on, to keep a track of queries being executed to
analyse them to trouble shoot in case of blockings , performance issues etc
 Created new scripts as part of service improvements.
 Configured Always on in SQL Server 2012. Troubleshooting issues related
to always on. Performing Failovers in Always on for maintenance activities.
 Configuring Mirroring, replication, clustering setup between database
servers/instances.
 Troubleshooting performance issues.
 Troubleshoot issues related to Terminal Servers Farm. Providing Group
policy restrictions in terminal servers.
 Running SQL Server profiler to troubleshoot the data issues reported by
users.
 Monitoring azure based applications , Instances , SQL servers in azure.
 Doing diagnostic check in azure like health of worker roles , CPU usage ,
Memory usage , IO , certicates etc.
 Adding , Updating certificates in azure.
 Doing deployments in azure.
 Providing and revoking access to users.
 Checking the Stored Procedures code , Debugging the Stored Procedures to
trouble shoot the SQL Server Jobs issues and application’s related sql jobs
issues.
 Scripting and Creating and Automating maintenance activities like backup
jobs, Monitoring disk spaces etc.
 Creating scheduled windows jobs in Windows Task Scheduler.
 Checking the code of windows jobs for trouble shooting the jobs.
 Smoke testing the availability of Applications, Flow of user requests between
the Web servers and sql servers
 Modifying the configuration files. Troubleshooting website issues.

3.  Database Maintenance, Backups and Recovery Plans.
 Performing Smoke tests on the applications and resolving the issues observed so
that the user don’t face any issues.
 Administer MS SQL server by creating user Logins with appropriate roles,
granting and denying login privileges, monitor the user accounts, creation of
groups, granting database and application roles to users and groups.
 Schedule and maintain routine Jobs, Tasks, and Alerts.
 Constantly checking functionality of the environment and taking necessary action
when an alert is thrown from alerting mechanism by taking a prompt action based
on its severity and considering the resolution of the issues as most primitive tasks.
 Proficiency and Expertise in SQL Server Backup/Recovery, Disaster recovery and
planning.
 Experience in Performance Tuning, Query Optimization, Client/Server
Connectivity, Database consistency checks using DBCC Utilities.
 Experience in automating process by creating jobs, and error reporting using
Alerts, SQL Mail Agent.
 Monitoring and resolving disk space issues to ensure that SQL Servers won’t run
out of disk space.
 Checking OS, SQL Server, Security, and other logs for unusual events.
 Refreshing the data as per client to the client requirement.
 Managing config file, checking connection by creating UDL file.
 Flatten/Rebuild, Renaming, Static IP and wins mapping etc., as per requirement.
 Migration of website and server as per requirement.
 Taking Backups using Lite Speed tool.
 Use of SIEBEL’s MSE and Microsoft’s ITSM ticketing system, process, and
procedures. Creating and managing the tickets in the ITSM tool.
 Investigate the reported issues, keep the ticket records and ensure resolution of
issues and close the requests with in SLA.
 Creating and updating documents with latest information and Creating KB
Articles for the issues so that team knows about the resolution.
 Providing KTs on application and SQL server to the new joiners in the team and
helping them in resolving the issues.
 Troubleshooting network and connectivity issues
Project 2:
Name: Volume Licensing IT - ECIT
Operating System(s) / Database: Windows 2003 Server,2008 and 2008 R2/SQLServer
Skills: SQL Server 2008/2008 R2, IIS Server, Basic Networking
Environment: Windows 2003/2008/2008 Servers, SQL Server 2008/2008R2,
Production Tickets, IIS Server, SCOM Server

4. Worked in the project Volume Licensing IT through Wipro Technologies in Microsoft
Development Center (India). Volume Licensing IT will make it easy for customers to
understand their current licensed relationship with Microsoft by accurately distilling and
connecting all licenses purchased, across programs into a single, easy-to-read License
Position summary statement.
Contribution:
 MS SQL Server 2005/2008 Administration: setting up, administering, backing
up and restoring SQL server databases, troubleshooting SQL issues,
configuring SQL server for optimal performance
 Monitoring and Managing day to day operations by providing services in SQL
Administration related tasks and ensuring infrastructure is maintained as per
the client’s requirements Creating Customized Database as per requirements
 Creating Users and granting appropriate Privileges
 Creating and managing of Roles and Privileges
 Perform day to day Database Maintenance tasks -- Database Monitoring,
Backups, Space Management, Resource Utilization, responsible for
performing object,data migration between all production database Servers.
 Monitor log files to proactively resolve issues related to scheduled SQL jobs,
stored procedures.
 Setting up of Disaster Recovery servers.
 Administrating Windows 2003/2008 : Server build, maintenance, security,
keeping up to date with latest internal OS updates (IPAK’s) and security
patches, configuring server for best performance etc.
 Experience Administrating and building web sites in IIS: Experience building
web sites based on project build hand offs, troubleshooting site issues, and
security administration, Renewal of certificates or installing new certificates
for websites.
 Monitoring and maintaining the SQL jobs running on various servers
 Configuring Mirroring,replication,clustering setup between database
servers/instances.
 Installing and upgrading the application.
 Create and review game plan for all the application and server upgrades
 Application documentation (updating the Ops guides and creating
troubleshooting docs)
 Building new production and pre production environments as per requirement
and on-boarding application on it with minimal impact to business and
monitoring and maintaining them providing a platform level support
 Managing High Availability environment
 Backup and Recovery
 Ability to identify the non-standards in the environment and escalate issues to
the appropriate team/ service owners
 Preparing deployment Plans for builds, Domain Data releases in
Preproduction and Production Environments
 Smoke testing the availability of Applications, Flow, calculation of user
requests between the Web servers and sql servers

5.  Monitoring SCOM Alerts, trouble shooting issues related to SCOM
Rhythm And Hues:
Worked as Operations Support Engineer in Rhythm And Hues (India) Around 6 months.
Job Summery:
 Proficiency in MS SQL Server 2005/2008 Administration
 Proficiency in Windows Server
 Proficiency in Linux like RED HAT,SUSE
 Worked with Linux Servers such as NFS,FTP,DNS,DHCP,SAMBA
 Monitoring NAGIOS
 Monitor the servers for performance metrics and undertake preventive
maintenance.
 Monitor the systems and network performance and usage.
 Assist users with hardware, email, network, peripheral problems and
troubleshooting.
 Manage backups and restores; maintain tape library and reports; update online
database.
 Monitor disk usage reports and assist in data cleanup.
 Troubleshoot software, hardware and networking issues.
 Attend to user requests and resolve trouble-tickets logged by users.
Install software as per requirements.
 Perform regular maintenance & upgrades of computer hardware & software.
 Concepts in Run level, Basic Shell scripting and Boot Loaders.
Create and manage user accounts.
 Monitor the ISP connectivity and facilitate resolution of issues.
Monitor & verify daily syncs of production data.
 Be the first line of support for tech issues in the company.
Assist artists in setting up and synchronizing their work area across different
locations.
 Troubleshoot production pipeline related issues and escalate as necessary.
 Collaborate and work with operations support staff across all
locations(California, Malaysia, Mumbai)
 Make recommendations and enhance procedures to increase productivity,
organization and efficiency.
 Creating users and assigned the required rights and privileges
 Posses knowledge of open SSH, RSYNC, FTP.
 Resolving users Home directories issues, thunderbird issues, mozilla issues
Awards & Achievements:
 Consistently Top performer till date.
 Received PAT on BACK Award from Tech Mahindra for Good performance and
received many appreciations from client.
 Well recognized as a Quick and Maximum closure on SR’s.

6.  Received a certificate of APPRECIATION for scoring 95.6% in Intermediate.
 TOWN TOPPER AWARD IPE-2005 on the occasion of EDUCATION
AWAKENING CAMPAIGN.
 STATE 10TH RANK in Junior Inter.
Academic Record:
 M-Tech (Computer Science Engineering) with 69 % marks from JNTU in 2013,
A.P , India.
 B-Tech (Computer Science Engineering) with 67.6% marks from jntu in 2009,
A.P, India.
 Intermediate (MPC) with 95.6% marks from Vikas College in 2005, A.P, India.
 S.S.C with 83.8% marks from Bodhini School in 2003,A.P, India.
 Received PAT ON BACK Award from TECH MAHINDRA for best
performance. Also received many appreciations from client.
Personal Profile:
Name : ARIF MD
Father’s name : MOHAMMED YOUSUF JANI
Date of Birth : 15-07-1988.
Sex : Male.
Marital Status : Single.
Languages Known : English, Hindi and Telugu.
Nationality : Indian.
Alternate Email : arif_jntu@yahoo.com
v-moari@microsoft.com
Visas : Holding B1B2 Visa for USA
Place: hyderabad ARIF MD
B.Tech. (CSE)