Mohammad Imran is seeking a position in IT that utilizes his 8+ years of experience in network security, firewall management, and IT infrastructure troubleshooting. He has various technical certifications and skills in operating systems, programming languages, and networking. His work experience includes positions at Saudi Emircom Co. and Ateco Co. where he performed tasks like monitoring security systems, maintaining network security technologies, and troubleshooting incidents.

1. Resume
Mohammad Imran
Contact No: 00966-567137646
E-mail:mohd-imran@hotmail.com
Objective:
To attaina responsible positioninaprestigiousorganizationthat, offeropportunities to
make bestuse my technical skills,tofurtherenhance myknowledgeinthe ITand emerge as
a professional, havinggoodbehaviouralandtechnical skills.
Professional Summary:
I have more than 8 yearsof experience inInformationtechnologyindustryspanning
different, NetworkSecuritydevices,InformationSecurityDevices,FirewallManagement,
NetworkMonitoringexperience,ITInfrastructure troubleshooting,Incident&Problem
Management,FirewallManagement,Operations
.
Education Qualification:
B.Sc (Bachelorof ComputerScience) fromLucknow University,India
Certifications:-
CCNA(CiscoCertifiedNetworkAssociate) (IDNo.CSCO11889660)
CCNAVoice (CiscoCertifiedvoice Associate)
MCP (MicrosoftCertifiedProfessional)
MCSA (MicrosoftCertifiedSystemAdministrator)
PGDCA(PostGraduate DiplomainComputerApplication,Hardware andNetworking)
Skills:-
OperatingSystems(DOS,Windows 98/NT/2000/XP/XPPro.VestaandWin7), Languages(C,
C++,) Packages(MS-Office),WebTools(HTML,Photoshop,FlashandDreamweaver)
NetworkSystemAdministrationandconfiguration,InstallationSecurityManagement
Software,firewall configurationandTechnical Support
Work Experience:-
Working inSaudi Emircom Co. On Mobily SOC OperationProject 20 April 2014, Present
Job Responsibilities:-
Monitoredandupdatedsecuritysystemsfromtime totime
Maintainednetworksecuritytechnologiesandservices
Interactedwithclientsandanalyzedoperational requirements
WorkingwithJuniperSRXFirewalls:SRX-650,SRX-3400, andSRX-3600
ManagingCisco firewalls:FWSM,ASA-5550, ASA-5540, and ASA-5520.
Firewall AdministratorforJuniperNetScreenfirewalls:ISG-2000, ISG-1000, SSG-550, and
Firewall AdministratorforFortinetFirewalls:Fortigate310B and Fortigate 311B.
WorkingwithVPN:CiscoASA5540 as Site to Site VPN andJuniperSA-6500 as Remote Access
VPN
TroubleshootingwithLoglogicsyslogtools
ALGOSEC Troubleshooting

2. Memberof Ciscomanage service team
Enhance SOC projectbyaddingSOC DB, Algosec,loglogictools,Mobily Securityservices
catalogue,MobilySecurityhandbookandSOCAwareness
Handlingdaytodaynetworkoperationtaskslike (ServiceRestoration,Service Requestsand
Supportof L1/L2 Engineers).
Create change requestsandinfrastructure topologychangesandsendforapproval
Troubleshootandresolve critical incidentswithinSLA
Review&analysisthe monthlySLA,networkhealthcheckreports
Professionalof Troubleshootforanyissue relatedtoFWSMfirewall,Juniperfirewallpix ASA
themto accessdevices dependonprivilege
Work Experience:-
Ateco Co.: - Atecois contractor of Mobily
Project: - PCPM(Publiccashand Paymentmachine)
Workedas SR.Technical Support Engineerin AtecoCo.Since November2008 to till
February 2014
Saudi Arabia(Jeddah)
Job Responsibilities:
Understanduserrequirementsandparticipate intechnicaldesignandqualityreview
Develop,configure andimplementsystemapplicationsinaccordance touser
requirements.
Performunittesting,systemintegrationtestingand projectimplementationwithknowledge
Of methodologiesandproceduresforapplicationtestingandqualityassurance.
Planand assistinUser Acceptance Testing.
Assistwithsystemtrainingforusers.
Participate inimplementationroll-out.
Provide operational supportandongoingmaintenance andenhancementafter
implementation.
Work includesSoftwareinstallationHartPCPMApplication(PublicCashandPayment
Machine) linkedthruIBMWEBSPHERE as one withsoftware configuration complete with
TCP IPsocketsthru LAN/WAN.
Configuration suchasInstallation,testingand commissioningof PCPMHart Applications
Servers,PCPMApplications,LAN/WAN inthe testingenvironmentfacilities.
Put uptrainingclassfacilitiesandconductall Engineerstrainingaccordingthe worktaskin
the field.
Manage and coordinationof dailysupportoperationsincludingInstallation,servicesand
preventivemaintenance of HARTPCPM (PublicCash and PaymentMachine). Level 1 and
level 2troubleshootingservicesof peripheralssuchasconsumerprinterorticketprinter,
journal printer,cardreader,touchscreenmonitor,banknote reader,CPU,communication
watchdog,UPS and powersupply.
Installingnewmachinesandaddintothe server2003 through IPand Mac address.
Integrationnewservicesin production machinesandserverside.
Testingnewservicesandappliesinproductionmachines.
Configuringautomaticlogonandjoinintoadministratorgroupandpolicies.
Installationnetworkservices(TCP/IP,DNS,DHCP,AD,GatewayandFTP).
CoordinatetoHDNOCteamtoresolvethenetworkproblemsandSOCteamtoresolvethe
firewallissues.
Lockingproceduretaskbaranddesktopiconsforsecurity.
CreateITincidentticketasperSLAandresolve.
TroubleshootingHardware/Softwareandnetworkrelatedcomplainsthatariseswiththeusers.
Solvingthequeriesofallusershavingthedifficultywithcomputerhardwareandsoftware.

3. Communicatetouserstheprogressof inquiresfromreceipttoclosure.
Installingandconfiguration of publiccashpaymentmachine inMobilyFS.
Providingtrainingandguidancetotheusers.
Personal DETAILS
Father’sName: Mr. Abdul Quddus
Civil Status: married
Citizenship: Indian
Lingual Abilities: English,Hindi andUrdu
VisaStatus: Transferable
DrivingLicense Saudi Drivinglicense