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Brian Fravel, VP Marketing • @fravelb • @veeloinc
Agenda
• The Importance of Measuring ROI
• Content Creation Tips
• Usage Tracking Tools and Processes
THE IMPORTANCE OF
MEASURING ROI
Have you ever thought or said:
“We have lots of marketing
content, but I don’t know what is
being used and what isn’t.”
“How do I prove the value and ROI
of our marketing content to our
CFO?”
“Sales content isn’t always using
the approved messaging and
branding.”
You Need to Measure Content Impact
You can’t know where you’re
going until you know where
you’ve been.
You can’t make improvements
until you know what’s working
and what’s not.
4 Stages of Measuring ROI
How Much/
What
Content
Content
Usage
Feedback:
What
Works?
Empirical
Data: What
Moves
Deals?
CONTENT CREATION TIPS
Best Practice #1
Shorter is Better
• 3-5 minute bites
• Approx. 150 words
per page
• Avoid long, passive
viewing
Best Practice #2
Make It Interactive
• People forget 90% of
what they've learned
within a week
• Interactive exercises
that engage different
senses boost memory
Best Practice #3
Modularize & Organize
• Break complex
subjects into sub-
topics
• Group related topics
• Short bursts, not
marathons!
Best Practice #4
Centralize & Keep Current
• Maintain seller confidence that this is
their trusted source
• Sync with content repositories to save
time manually updating
Best Practice #5
Integrate with your sellers’ workflow
• Put content in your CRM,
• Use a relevance engine so
content find your sellers
(instead of vice versa)
• Minimize disruptions and
interruptions
• In-context support most
effective
USAGE TRACKING TOOLS &
PROCESSES
You already track prospect content
engagement and usage…
With your marketing automation, SEM and social media tools.
But when it comes to your own
sales team…are you in the dark?
By integrating with your CRM, you can:
• Correlate content usage with sales stage
• Find out which pieces help close deals
And by integrating with your MAP, you can:
• See what your sellers share with prospects
• Track prospect engagement from there
In short:
Use tactics you’re
already using on your
prospects and leads on
your own sales team.
• 20-50% improvement in sales
competency and confidence
• 25% + improvement in sales
productivity and effectiveness
• Award winning product design
• Integrates with your existing
workflow and technology
About Veelo™
Thank You!
www.veeloinc.com
@veeloinc @fravelb

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Marketing Roi or Marketing Waste? | Veelo

  • 1. Brian Fravel, VP Marketing • @fravelb • @veeloinc
  • 2. Agenda • The Importance of Measuring ROI • Content Creation Tips • Usage Tracking Tools and Processes
  • 4. Have you ever thought or said: “We have lots of marketing content, but I don’t know what is being used and what isn’t.” “How do I prove the value and ROI of our marketing content to our CFO?” “Sales content isn’t always using the approved messaging and branding.”
  • 5. You Need to Measure Content Impact You can’t know where you’re going until you know where you’ve been. You can’t make improvements until you know what’s working and what’s not.
  • 6. 4 Stages of Measuring ROI How Much/ What Content Content Usage Feedback: What Works? Empirical Data: What Moves Deals?
  • 8. Best Practice #1 Shorter is Better • 3-5 minute bites • Approx. 150 words per page • Avoid long, passive viewing
  • 9. Best Practice #2 Make It Interactive • People forget 90% of what they've learned within a week • Interactive exercises that engage different senses boost memory
  • 10. Best Practice #3 Modularize & Organize • Break complex subjects into sub- topics • Group related topics • Short bursts, not marathons!
  • 11. Best Practice #4 Centralize & Keep Current • Maintain seller confidence that this is their trusted source • Sync with content repositories to save time manually updating
  • 12. Best Practice #5 Integrate with your sellers’ workflow • Put content in your CRM, • Use a relevance engine so content find your sellers (instead of vice versa) • Minimize disruptions and interruptions • In-context support most effective
  • 13. USAGE TRACKING TOOLS & PROCESSES
  • 14. You already track prospect content engagement and usage… With your marketing automation, SEM and social media tools.
  • 15. But when it comes to your own sales team…are you in the dark?
  • 16. By integrating with your CRM, you can: • Correlate content usage with sales stage • Find out which pieces help close deals
  • 17. And by integrating with your MAP, you can: • See what your sellers share with prospects • Track prospect engagement from there
  • 18. In short: Use tactics you’re already using on your prospects and leads on your own sales team.
  • 19. • 20-50% improvement in sales competency and confidence • 25% + improvement in sales productivity and effectiveness • Award winning product design • Integrates with your existing workflow and technology About Veelo™