Michelle scored highly in all areas of leadership assessed in the report. She inspires trust through her honesty, respect for others, and accountability. She clarifies purpose by involving others in setting vision and understanding customer needs. Michelle aligns systems through clear goal-setting, feedback processes, and an emphasis on growth. She unleashes talent by bringing out the best in others, valuing contributions, and creating accountability for results. Direct reports commented that Michelle is passionate, supportive, and empowers the team to achieve more through her balanced leadership style.

1. LEADERSHIP REPORT FOR MICHELLE ARRIETA
LEADERSHIP:
GREAT LEADERS
GREAT TEAMS
GREAT RESULTS

2. This report contains data on how others view Michelle’s effectiveness as a leader as assessed
against the 4 Imperatives of Great Leaders.
Inspire Trust Clarify Purpose Align Systems Unleash Talent
Respondents for each imperative indicated their level of agreement with a number of
statements regarding Michelle’s leadership. The Imperative Score is an average of all
respondent scores.
The “Industry Average" and "Top 10%" scores are provided for comparison and represent a
statistically representative sample of managers from the United States and Canada. This
comparative data was gathered in conjunction with Harris Interactive.
4 IMPERATIVES OF GREAT LEADERS

3. 1. Tells the truth.
2. Shows respect for others.
3. Is straightforward--does not have a hidden agenda.
4. Fixes mistakes and doesn't cover things up.
5. Shows loyalty--does not badmouth others behind their backs.
6. Delivers results--has a clear track record of performance.
7. Constantly works to improve his or her abilities.
8. Confronts reality--does not hide from unpleasant situations.
9. Openly discusses and clarifies expectations.
10.Holds others accountable for results.
11.Genuinely listens to others.
12.Keeps commitments.
13.Extends trust to others.
INSPIRES TRUST
96%
Michelle
71%
Industry Average
97%
TOP 10

4. 1. Involves others in setting vision and direction.
2. Is in touch with the needs of customers (internal or external).
3. Focuses the team on meeting the needs of customers
(internal or external).
4. Helps the team understand how they impact the
organization's financial success (revenue, budgets, donations,
etc.).
5. Helps the team understand the organization's mission and
strategy.
CLARIFY PURPOSE
72%
Industry Average
97%
TOP 10
91%
Michelle

5. 1. Clearly defines the most important goals.
2. Establishes clear measures to track progress on these goals.
3. Meets regularly to discuss progress on these goals.
4. Creates a culture that attracts high performers.
5. Encourages people to grow and develop.
6. Helps the right people get into the right jobs.
7. Recognizes and rewards people for performance.
8. Creates systems and processes that help people better
accomplish their work.
9. Regularly gathers feedback from customers (internal or
external).
10. Uses customer feedback to improve performance.
ALIGN SYSTEMS
69%
Industry Average
96%
TOP 10
92%
Michelle

6. 1. Sees potential in others and brings out the best in them.
2. Helps people tap into their talents and passion at work.
3. Ensures that people are paid fairly for the work they do.
4. Helps people feel that their contributions are valued and
appreciated.
5. Ensures there is a clear understanding around the results
people are expected to achieve.
6. Involves people in setting their work goals--does not mandate
them.
7. Allows people the freedom and latitude they need to
accomplish their work.
8. Creates a culture where everyone is accountable for results.
9. Gives people candid and helpful feedback.
10. Welcomes candid feedback from others.
11. Is seen by others as a source of help and support.
UNLEASH TALENT
69%
Industry Average
97%
TOP 10
94%
Michelle

7. “Michelle has strength across all areas of leadership, including the people,
projects, processes, and practices needed in our organization. She is self-
guided and independent, balances tactical and strategic thinking, builds
relationships in all directions, and creates an atmosphere of passion and
enthusiasm in her team.”
– Boss comment
“I literally have never seen a better manager than Michelle. She is straight
forward, communicates very well, and her main focus is our team and what
makes our team better.”
– Direct Report comment
COMMENTS

8. “In a nutshell, Michelle's just wonderful and in my book a near perfect
manager. She's results oriented, yet doesn't micro manage. She's a great
listener and has great empathy. She has a clear vision for our team and has
been pursuing it patiently and diligently amidst many organizational
difficulties. She keeps the team informed. I think she genuinely loves the
people on her team, which is evident in her wonderful support for team as a
whole, each and every individual and her passionate fight to move the team
forward and to a more influential position within the organization. In a way
she's like a loving, supportive mom, yet she's not "motherly".
– Direct Report comment
COMMENTS

9. “She's passionate for the function of UX and her team. This passion is
demonstrated through her "know no bounds” attitude. She pursues all
available options without hesitation to elevate the discussion to all
appropriate stakeholders who can influence the outcome.".
– Direct Report comment
“Michelle, let me tell you I'm really impressed by your leadership style,
especially the way you build trust and give freedom to work, and at the
same time holding people accountable for their goals and stepping in when
help is needed. I believe it really empowers the team to achieve more. I
have to admit I look up to you.”
– Direct Report comment
COMMENTS