Michele A. Buitrago completed a 6-week internship at DP DHL Global Business Services in their Procurement Americas department in Plantation, Florida from August 3rd to September 18th, 2015. During the internship, she gained experience using purchasing tools like GeT, Metastorm, and iShare IBX; ensured 3-way matching of purchase orders, invoices, and goods receipts; communicated with vendors; and took on projects like analyzing shopping cart processing times and drafting a supplier welcome letter. Overall, the internship provided Michele with valuable experience working in a corporate procurement environment.

1. Internship
Achievements
Michele A. Buitrago
DP DHL Global Business Services –
Procurement Americas
Plantation, FL
08/03/15 – 09/18/15

2. 2
Content
Internship Achievements | Plantation, FL | 18 September 2015
1. Primary Learning Objective
2. Purchasing Tools Used
3. Internship Responsibilities
4. Weekly & Daily Assignments
5. Projects
6. Experience

3. 3
Primary Learning Objective
Internship Achievements | Plantation, FL| 18 September 2015
Work in a Corporate Environment
Gain Responsibility
Gain Knowledge in Vendor Communications
Become Familiar with Online/Offline Tools
Work as a Team
Create a Solid Foundation of Business

4. 4
Purchasing Tools Used
Internship Achievements | Plantation, FL | 18 September 2015
Online & Offline
Tools
GeT
Metastorm
Procurement Data
Warehouse
GoSource
iShare IBX

5. 5
GeT & Metastorm
Internship Achievements | Plantation, FL | 18 September 2015
─ Confirm Past Due Goods Receipts on Users Behalf
─ Extend Expected Date of Arrival of Goods
─ Change Tax to Correct Amount
─ Analyze Purchase Orders, Goods Receipts, and Invoices
─ Contact User/Vendor when necessary
─ Assist Requisitioners With IT Questions

6. 6Internship Achievements | Plantation, FL | 18 September 2015
iShare, IBX, Procurement Data Warehouse, Go Source
─ Ran Reports
─ Weekly Download and Publication of
Reports
─ Organize iShare: Consolidate Forms and
Upload Files
─ Upload and Review New Contracts

7. 7
Ensure 3-Way Match
on PO, Invoice, and
Goods Receipt
Evaluate Price and
Quantity Discrepancy
on POs and Invoices
Contact Vendors
Receive feedback from
Vendors (i.e. invoices,
questions, comments)
Internship Responsibilities – Purchasing
Internship Achievements | Plantation, FL | 18 September 2015
3-Way Match
Goods
Receipt
Purchase
Order
Invoice

8. 8
Global National Local
Internship Responsibilities – Purchasing
Internship Achievements | Plantation, FL | 18 September 2015
Communicate with National DHL
Entities
Contact Employees throughout
America
Contact National Vendors
Join International Conference Calls
with Procurement Americas
Contact Global Entities
Review Reports and Analyze Raw
Data of DHL Entities
Join Conference Calls with
Vendors
Attend Department Meetings and
Team Meetings
Contacted 50+ Users Weekly

9. 9
Internship Responsibilities – Sourcing
Internship Achievements | Plantation, FL | 18 September 2015
Sourcing Vendors to Participate in DHL
Exel Canadian Temp Labor RFI
Validate Retrieval of Signed
NDAs and COCs
Communicate with Corporate
Mangers and Directors
Communicate Importance of I2P
and NDA
Send Out Invite for RFI following
an Issued NDA
Follow-up with Status of NDA and
Vendor Participation in RFI

10. 10
Projects
Internship Achievements | Plantation, FL | 18 September 2015
─ Red Shopping Cart Processing Time
─ Weekly Download and Publication of
Reports
─ GeT Supplier Welcome Letter
─ Vendor Statements
─ Catalog Quality Management for Audit
─ U.S. Inventory Check List

11. 11
Red Shopping Cart Processing Time
Internship Achievements | Plantation, FL | 18 September 2015
─ Understand Key Performance Indicator and
Service Level Agreement
─ Analyze Raw Data used to Run Excel Reports
─ Frequent usage of Procurement Data
Warehouse and IBX for reports
─ Analyze Monthly and Yearly Performance of
Americas Buyers
Review and
Compare Data

12. 12
GeT Supplier Welcome Letter
Internship Achievements | Plantation, FL | 18 September 2015
Outline Steps In Invoice Processing for
All DHL Entities
Assisted in Composing,
Editing, and Finalizing
Supplier Welcome Letter
Reviewed how imperative the invoice
process is for Suppliers to Receive
Payment
Reviewed 3-Way Match
Highlighted Important Points for the
Payment Procedure

13. 13
GeT Supplier Welcome Letter – Modified Sample PO and Sample Invoice
Internship Achievements | Plantation, FL | 18 September 2015

14. 14
Vendor Statements
Internship Achievements | Plantation, FL | 18 September 2015
Record Correct DHL Entity
Check for 3-way match and Note if
Payment is Needed
Mark When Invoice Was Not Recorded in
the System
Requested Vendor to Re-Send Invoices
with Correct PO #
Analyzed POs for Quantity and Price
Discrepancy
Sample Vendor Statement

15. 15
─ Great Working Environment
─ Gained Professional Communication Skills
─ Improved Business Skills
─ Used Critical Thinking
─ Solidified My Future Aspirations
─ Experience of a Lifetime
Key Takeaways
Internship Achievements | Plantation, FL | 18 September 2015
Bon
Voyage

16. 16
THANK YOU!
Internship Achievements | Plantation, FL | 18 September 2015