1. Michael Zaky
4621 152nd Pl SE Bothell, Washington 98012
425-984-4027 │ mzaky123@hotmail.com
Education
Washington State University Pullman, Washington
Carson College of Business: management Information systems Expected Grad 2018
Edmonds Community College (2014-2016) Lynnwood, Washington
Business DTA Graduated June 2016
Pre-major- Business
Activities: Men’s basketball team, Fitness and Health club, Service learning volunteer
Bothell High school (2010-2013) Bothell, Washington
Diploma Graduated June 2013
Activities: Men’s basketball, Men’s football
Work Experience
US bank Northgate, Washington and Tucson, Arizona
Teller (January 2016 – Present)
 Provides accountservices to customers by receivingdeposits and loan payments; cashingchecks;issuingsavings
withdrawals;recordingnightand mail deposits;sellingcashier's checks,traveler's checks,and series ebonds; answering
questions in person or on telephone; referring to other bank services.
Nordstrom Lynnwood, Washington
Salesperson (May 2015 – November 2015)
 Improved sales by maintainingcustomer relationships. Provided excellentcustomer services.
Ensured that merchandisingmeets brand's imagestandards.Educated team on brand history.
Managed brand promotions and events. Identified future opportunities to grow brand business.
Skinny D’s frozen Yogurt Mill Creek, Washington
Shift leader
 Know all teammember duties and positions.Handledifficult guestsituations.Uphold all safety standards and operational
procedures. Maintain a clean storeduringyour shift. Uphold proper cash handlingstandardsand procedures areatall
times. Responsiblefor cash in the building.Responsibleopeningand closing procedures arecompleted on your shift
Additional Skills
Communication Skills
 Excellent written and verbal communication skills. Confident, articulate, and professional speaking
abilities
Interpersonal Skills
 Demonstrated ability to take constructive criticismin a positive manner. Responsible attitude aimed
at ensuring positive outcomes of assigned projects
Organizational Skills
 Punctual, manages tasks well, As well as goal oriented