1. Malissa M. Farnen
355 Savin Ave West Haven, CT Cell: 203-859-8588 mmfarnen@yahoo.com
Branford Internal Medicine: West Haven, CT 01/2012- Present
Medical Assistant at a high demand, fast paced, five physician Internal Medicine office.
 Assist in all clinical, secretarial, and clerical aspects.
 Train new employees
 Monitor all scheduling, phone boards, faxing and payments.
 Perform EKGs, blood draws, vitals, pulmonary function tests, and urinalysis.
 Assist with prior authorizations, billing support, and office cash flow.
 Monitor pharmaceutical samples and stock.
Touchstone Crystal by Swarovski: Road Island 01/2015- Present
Independent Sales Consultant.
 Responsible for scheduling, planning, and presenting all launch parties.
 Named the fourth best sales consultant in Connecticut, April 2015.
 Attended events to market and sell high end Swarovski jewelry where all sales are
commission based.
Sun Rise Grill: 06/2006- Present
Head waitress and host.
 Assisted guests by using suggestive menu selling to promote different menu ideals.
 Assisted guests with descriptive details on promotional food items.
 Assist in marketing, scheduling, and billing.
 Provide excellent customer service.
 Manage payments.
Computer Skills:
 Microsoft Word, Excel, Power Point, Microsoft Outlook.
 Epic, E-Clinical Works, Care 360, EMR.
Education: Southern Connecticut State University- New Haven Connecticut
Bachelor of Science Degree - May 2015
Psychology, Environmental Science, & Wellness Minor
Volunteer Activities:
 Special Olympics- New Haven, Connecticut 2007-Current
Event leader, attendance leader
 American Heart Association, Fundraisers 2005-Current
 American Red Cross Blood Donation 2006- Current

2. Malissa M. Farnen
355 Savin Avenue
West Haven, CT 06516
203-859-8588
Mmfarnen@yahoo.com
To whom it may concern,
I have a degree from Southern Connecticut State University in the School of Arts and
Sciences. Having three minors in wellness, psychology, and environmental science, I received
a 4.0 GPA my last four semesters. As a result of my hard work I received recognition on the
dean’s list my last four semesters as well. I am a highly motivated and energetic individual
ready to launch my professional sales career.
As far as my personality and professional background I excel in the following:
 Interpersonal, communication, and relationship-building skills.
 Listening attentively, communicating persuasively, and following through diligently.
 Microsoft word, Excel, and Power Point.
 Electronic Medical Records including EPIC, E-clinical works, Care 360, and MHS
Outlook.
 Public speaking, complaint handling, and consultative sales.
 Experience working closely with practitioners to insure patients care.
Feel free to call me at 203-859-8588 or E-mail at mmfarnen@yahoo.com. I look forward to
hearing from you.
Sincerely,
Malissa Farnen

3. Malissa M. Farnen
355 Savin Avenue
West Haven, CT 06516
203-859-8588
Mmfarnen@yahoo.com
References
Dr. Denis Miller
203-640-5829
Internal Medicine Physician
Partner of Branford Internal Medicine
Deborah Carroll, Ph.D
203-556-0496
Professor, Department of Psychology
Director, B.S Psychology Research
Southern Connecticut State University
Jenny Finlayson
203-306-7023
Business Owner of Sun Rise Grill