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1
Chapter 3
Product Design
2

 Product Development Process
Product Development Process

 Economic Analysis of
Economic Analysis of
Development Projects
Development Projects
OBJECTIVES
Development Projects
Development Projects

 Designing for the Customer
Designing for the Customer

 Design for Manufacturability
Design for Manufacturability

 Measuring Product Development
Measuring Product Development
Performance
Performance
3
Product Design Process
Product Design Process

 Companies
Companies outsource
outsource major
major functions
functions to
to
outside
outside parties,
parties, termed
termed as
as contract
contract
manufacturers
manufacturers.
.
manufacturers
manufacturers.
.

 Contract
Contract manufacturers
manufacturers specializes
specializes in
in
mfg
mfg.
. products
products for
for other
other companies
companies.
.

 Example
Example:
: in
in electronic
electronic industry,
industry, clothing,
clothing,
medicines,
medicines, plastics
plastics etc
etc.
.
4
Contract manufacturers defined:
Contract manufacturers defined:
 An organization capable of mfg. and/or
purchasing all the components needed to
produce a finished product or device.
produce a finished product or device.
5
 Because of potential advantages of contract mfrs., a firm must
decide what their core competencies should be.
 Core competency of a firm is one thing that it can do better than
 Core competency of a firm is one thing that it can do better than
its competitors.
 Core competency can be anything from product design to
sustained dedication of a firm’s employees.
 The goal is to have a core competency that yields a long-term
competitive advantage to the company.
6
Characteristics of Core
Characteristics of Core
Competencies
Competencies
 Provides potential access to a wide
variety of markets.
 Increases perceived customer benefits.
 Hard for competitors to imitate.
7
Typical Phases of Product Development
 Phase 0: Planning
 Phase 1: Concept Development
 Phase 2: System-Level design
 Phase 3: Design Detail
 Phase 4: Testing and Refinement
 Phase 5: Production Ramp-up
8
Phase 0: Planning
Phase 0: Planning
 It precedes the project approval and launch of the
actual product development process.
 Begins with corporate strategy
 Begins with corporate strategy
 Includes assessment of technology developments and
mkt. objectives.
 o/p of planning stage is the project mission statement
specifying the target mkt. for the product, business
goals, key assumptions, and constraints.
9
Phase 1: Concept Development
Phase 1: Concept Development
 Needs of the tgt. mkt. are identified.
 Alternative product concepts are
generated and evaluated.
 One or more concepts are selected for
further development and testing.
10
Phase 2: System
Phase 2: System-
-level design
level design
 Includes definition of product architecture and
the decomposition of the product into
subsystems and components.
subsystems and components.
 Final assembly scheme for the productions
system is usually defined during this phase.
 o/p of this phase include a geometric layout of
the product, a functional specification of each
of product’s subsystems, and a preliminary
process flow diagram for the final assembly
process.
11
Phase 3: Design Detail
Phase 3: Design Detail
 Includes the complete specification of the geometry,
materials, and tolerances of all the unique parts in the
product and identification of all the standard parts to be
purchased from suppliers.
purchased from suppliers.
 A process plan is established, and tooling is designed
for each part to be fabricated within the system.
 o/p of this stage is the drawings or computer files
describing the geometry of each part and its
production tooling, the specifications of purchased
parts, and the process plans for the fabrication and
assemble of the product.
12
Phase 4: Testing and
Phase 4: Testing and
Refinement
Refinement
 Involves the construction and evaluation of
multiple preproduction versions of the product.


 Prototypes are usually built with parts with the
same geometry and material properties.
 Prototypes are tested to determine whether the
product will work as designed and whether the
product satisfies customer needs.
13
Phase 5: Production ramp
Phase 5: Production ramp-
-up
up
 Product is made using the intended production
system.
 Purpose of the ramp-up is to train the
 Purpose of the ramp-up is to train the
workforce and to work out any remaining
problems is the production processes.
 Products produced during production ramp-up
are sometimes supplied to preferred customer
and are carefully evaluated to identify any
remaining flaws.
14
Economic Analysis of Project
Economic Analysis of Project
Development Costs
Development Costs
 Using measurable factors to help determine:
 Operational design and development decisions
 Ex: should we spend Rs. 1 L more to hire an outside firm to develop this
component in order to save two months of development time? Should we
launch the product in four months at a unit cost of Rs. 450 or wait six
launch the product in four months at a unit cost of Rs. 450 or wait six
months when we can reduce the cost to Rs. 400?
 Go/no-go milestones
 Ex: Should we try to develop a product to address a new mkt. opportunity?
 Should we proceed with the implementation of a selected concept?
 Should we launch the product we have developed?
 Building a Base-Case Financial Model
 A financial model consisting of major cash flows
 Sensitivity Analysis for “what if” questions
15
Building a Base
Building a Base-
-Case Financial
Case Financial
Model
Model
 Consists of estimating the timing and
magnitude of future cash flows and then
computing the NPV of those cash flows.
 Timing and magnitude of the case flows are
estimated by merging the project schedule
with:
 The project budget
 Sales volume forecasts, and
 Estimated production costs.
16
 Most basic categories of cash flow for a typical
new product development project are:
 Development cost
Building a Base
Building a Base-
-Case Financial
Case Financial
Model (Continued)
Model (Continued)
 Development cost
 All remaining design
 Testing and refinement cost
 Ramp-up cost
 Mktg. and support cost
 Production cost
 Sales revenue.
17
Sensitivity analysis to
Sensitivity analysis to
understand Project Trade
understand Project Trade-
-Offs
Offs
 Project development time
 What if there is an impact of a 25 % increase in the project
development time.
 Sales volume
 Sales volume
 What if the sales is decreased (impact of decrease in sales
can result in significant loss)
 Product cost or sales price
 Increase in price or decrease in cost results in increase in
profit
 Development cost
 Money spent or saved on development cost is worth the
present value of that money to the value of the project.
18
Designing for the Customer
Designing for the Customer
House of Quality
Quality Function
Deployment
Value Analysis/
Value Engineering
Ideal
Customer
Product
19
Designing for the Customer:
Designing for the Customer:
Quality Function Deployment
Quality Function Deployment
 Inter-functional teams from marketing,
design engineering, and manufacturing
 Voice of the customer
 House of Quality
Designing for the Customer:
Designing for the Customer:
The House of Quality
The House of Quality
20
©The McGraw-Hill Companies, Inc., 2004
Customer
requirements
information
forms the
basis for this
matrix, used
to translate
them into
operating or
engineering
goals.
21
Designing for the Customer:
Designing for the Customer:
Value Analysis/Value Engineering
Value Analysis/Value Engineering
 Achieve equivalent or better performance at a
lower cost while maintaining all functional
requirements defined by the customer
 Does the item have any design features that are
 Does the item have any design features that are
not necessary?
 Can two or more parts be combined into one?
 How can we cut down the weight?
 Are there nonstandard parts that can be
eliminated?
22
Design for Manufacturability
Design for Manufacturability
 Traditional Approach
 “We design it, you build it” or “Over the wall”
 Concurrent Engineering
 “Let’s work together simultaneously”
23
Design for Manufacturing and Assembly
Design for Manufacturing and Assembly
 Greatest improvements related to DFMA arise from
simplification of the product by reducing the number of
separate parts:
1. During the operation of the product, does the part move
relative to all other parts already assembled?
2. Must the part be of a different material or be isolated
from other parts already assembled?
3. Must the part be separate from all other parts to allow
the disassembly of the product for adjustment or
maintenance?
24
Measuring Product Development Performance
Measuring Product Development Performance
Measures
•Freq. Of new products introduced
•Time to market introduction
•Number stated and number completed
•Actual versus plan
Time-to-market
Performance
Dimension
•Percentage of sales from new products
Productivity
Quality
•Engineering hours per project
•Cost of materials and tooling per project
•Actual versus plan
•Conformance-reliability in use
•Design-performance and customer satisfaction
•Yield-factory and field

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Ch-3--Product_Design.pdf

  • 2. 2 Product Development Process Product Development Process Economic Analysis of Economic Analysis of Development Projects Development Projects OBJECTIVES Development Projects Development Projects Designing for the Customer Designing for the Customer Design for Manufacturability Design for Manufacturability Measuring Product Development Measuring Product Development Performance Performance
  • 3. 3 Product Design Process Product Design Process Companies Companies outsource outsource major major functions functions to to outside outside parties, parties, termed termed as as contract contract manufacturers manufacturers. . manufacturers manufacturers. . Contract Contract manufacturers manufacturers specializes specializes in in mfg mfg. . products products for for other other companies companies. . Example Example: : in in electronic electronic industry, industry, clothing, clothing, medicines, medicines, plastics plastics etc etc. .
  • 4. 4 Contract manufacturers defined: Contract manufacturers defined: An organization capable of mfg. and/or purchasing all the components needed to produce a finished product or device. produce a finished product or device.
  • 5. 5 Because of potential advantages of contract mfrs., a firm must decide what their core competencies should be. Core competency of a firm is one thing that it can do better than Core competency of a firm is one thing that it can do better than its competitors. Core competency can be anything from product design to sustained dedication of a firm’s employees. The goal is to have a core competency that yields a long-term competitive advantage to the company.
  • 6. 6 Characteristics of Core Characteristics of Core Competencies Competencies Provides potential access to a wide variety of markets. Increases perceived customer benefits. Hard for competitors to imitate.
  • 7. 7 Typical Phases of Product Development Phase 0: Planning Phase 1: Concept Development Phase 2: System-Level design Phase 3: Design Detail Phase 4: Testing and Refinement Phase 5: Production Ramp-up
  • 8. 8 Phase 0: Planning Phase 0: Planning It precedes the project approval and launch of the actual product development process. Begins with corporate strategy Begins with corporate strategy Includes assessment of technology developments and mkt. objectives. o/p of planning stage is the project mission statement specifying the target mkt. for the product, business goals, key assumptions, and constraints.
  • 9. 9 Phase 1: Concept Development Phase 1: Concept Development Needs of the tgt. mkt. are identified. Alternative product concepts are generated and evaluated. One or more concepts are selected for further development and testing.
  • 10. 10 Phase 2: System Phase 2: System- -level design level design Includes definition of product architecture and the decomposition of the product into subsystems and components. subsystems and components. Final assembly scheme for the productions system is usually defined during this phase. o/p of this phase include a geometric layout of the product, a functional specification of each of product’s subsystems, and a preliminary process flow diagram for the final assembly process.
  • 11. 11 Phase 3: Design Detail Phase 3: Design Detail Includes the complete specification of the geometry, materials, and tolerances of all the unique parts in the product and identification of all the standard parts to be purchased from suppliers. purchased from suppliers. A process plan is established, and tooling is designed for each part to be fabricated within the system. o/p of this stage is the drawings or computer files describing the geometry of each part and its production tooling, the specifications of purchased parts, and the process plans for the fabrication and assemble of the product.
  • 12. 12 Phase 4: Testing and Phase 4: Testing and Refinement Refinement Involves the construction and evaluation of multiple preproduction versions of the product. Prototypes are usually built with parts with the same geometry and material properties. Prototypes are tested to determine whether the product will work as designed and whether the product satisfies customer needs.
  • 13. 13 Phase 5: Production ramp Phase 5: Production ramp- -up up Product is made using the intended production system. Purpose of the ramp-up is to train the Purpose of the ramp-up is to train the workforce and to work out any remaining problems is the production processes. Products produced during production ramp-up are sometimes supplied to preferred customer and are carefully evaluated to identify any remaining flaws.
  • 14. 14 Economic Analysis of Project Economic Analysis of Project Development Costs Development Costs Using measurable factors to help determine: Operational design and development decisions Ex: should we spend Rs. 1 L more to hire an outside firm to develop this component in order to save two months of development time? Should we launch the product in four months at a unit cost of Rs. 450 or wait six launch the product in four months at a unit cost of Rs. 450 or wait six months when we can reduce the cost to Rs. 400? Go/no-go milestones Ex: Should we try to develop a product to address a new mkt. opportunity? Should we proceed with the implementation of a selected concept? Should we launch the product we have developed? Building a Base-Case Financial Model A financial model consisting of major cash flows Sensitivity Analysis for “what if” questions
  • 15. 15 Building a Base Building a Base- -Case Financial Case Financial Model Model Consists of estimating the timing and magnitude of future cash flows and then computing the NPV of those cash flows. Timing and magnitude of the case flows are estimated by merging the project schedule with: The project budget Sales volume forecasts, and Estimated production costs.
  • 16. 16 Most basic categories of cash flow for a typical new product development project are: Development cost Building a Base Building a Base- -Case Financial Case Financial Model (Continued) Model (Continued) Development cost All remaining design Testing and refinement cost Ramp-up cost Mktg. and support cost Production cost Sales revenue.
  • 17. 17 Sensitivity analysis to Sensitivity analysis to understand Project Trade understand Project Trade- -Offs Offs Project development time What if there is an impact of a 25 % increase in the project development time. Sales volume Sales volume What if the sales is decreased (impact of decrease in sales can result in significant loss) Product cost or sales price Increase in price or decrease in cost results in increase in profit Development cost Money spent or saved on development cost is worth the present value of that money to the value of the project.
  • 18. 18 Designing for the Customer Designing for the Customer House of Quality Quality Function Deployment Value Analysis/ Value Engineering Ideal Customer Product
  • 19. 19 Designing for the Customer: Designing for the Customer: Quality Function Deployment Quality Function Deployment Inter-functional teams from marketing, design engineering, and manufacturing Voice of the customer House of Quality
  • 20. Designing for the Customer: Designing for the Customer: The House of Quality The House of Quality 20 ©The McGraw-Hill Companies, Inc., 2004 Customer requirements information forms the basis for this matrix, used to translate them into operating or engineering goals.
  • 21. 21 Designing for the Customer: Designing for the Customer: Value Analysis/Value Engineering Value Analysis/Value Engineering Achieve equivalent or better performance at a lower cost while maintaining all functional requirements defined by the customer Does the item have any design features that are Does the item have any design features that are not necessary? Can two or more parts be combined into one? How can we cut down the weight? Are there nonstandard parts that can be eliminated?
  • 22. 22 Design for Manufacturability Design for Manufacturability Traditional Approach “We design it, you build it” or “Over the wall” Concurrent Engineering “Let’s work together simultaneously”
  • 23. 23 Design for Manufacturing and Assembly Design for Manufacturing and Assembly Greatest improvements related to DFMA arise from simplification of the product by reducing the number of separate parts: 1. During the operation of the product, does the part move relative to all other parts already assembled? 2. Must the part be of a different material or be isolated from other parts already assembled? 3. Must the part be separate from all other parts to allow the disassembly of the product for adjustment or maintenance?
  • 24. 24 Measuring Product Development Performance Measuring Product Development Performance Measures •Freq. Of new products introduced •Time to market introduction •Number stated and number completed •Actual versus plan Time-to-market Performance Dimension •Percentage of sales from new products Productivity Quality •Engineering hours per project •Cost of materials and tooling per project •Actual versus plan •Conformance-reliability in use •Design-performance and customer satisfaction •Yield-factory and field