2. traveknowledgy is a travel technology company focusing on
automation of the post-booking processes and improvement of
your bottom line
3. Why us
know what & know-how
Our in-depth knowledge of the travel industry as well as long experience of system
integrations enables us to clearly understand customers’ needs and develop solutions that
meet their specific requirements.
customer-centered approach
A truly customer-centered approach has earned us a reputation of a committed and reliable
partner, willing to walk an extra mile to deliver a superior customer experience.
innovative solutions
We take pride in our “out-of-the-box thinking” when approaching a problem, which results in
unique and innovative solutions.
holistic way of looking at things
We understand that automating just some parts of the process will not solve the problem in
general. That’s why we look at the work of a travel agency in a holistic way and build products
that cover all of the essential parts of a travel business.
4. what do they say?
Not only Traveknowledgy’s automation
software provided our staff with the much
needed support, but it also enabled us to
implement our expansion strategy without
gaining too much additional costs
associated with it.
Patric Wagenknecht, CEO @ Uvet
Nordic
5. main product lines
process automation
Introducing LEGO® for adults! You have the
process, we have the tools to automate it
and empower you with full control. The only
limit is your own creativity!
queue
managementWe transform the time-consuming and
yet very important daily task of queue
handling into a background process with
minimal human intervention.
customer care
Your clients are your most valuable asset. Treat
them as such with help of our state-of-the-art
customer care system with direct integration into
GDS, mid-office and payment provider for
seamless customer care experience.
additional
earningsFully automated fare-optimization module
delivers that little extra to your bottom line.
Increase your revenue by introducing the
ancillary products to your clients.
reporting
Monitoring the progress is just as important
as achieving it. Scheduled- or request-
based reports will help you to stay in the
loop of how our solutions are helping your
business.
notification
managerThis module will make sure that
your clients always receive up-to-
date information related to their
particular trip.
6. optimization stats for 2015
* Optimization stats may vary depending on the market and the season. Above numbers are based on the result of 120 216 reservations processed during 2015
whereas 86 155 reservations were theoretically optimizable and 10 764 reservations were successfully optimized with total optimization value of €758 174.
*
120 216Processed reservations
86 155Theoretically optimizable
10 764Optimized reservations
€758 174Total optimization value
€70Avg profit per reservation
72% of all reservations are optimizable
12,5
%
of them are being optimized
65 avg optimization attempts per res
70 hrs avg ticketing time limit
70% optimized within the first 24 hrs
95% optimized within the first 96 hrs
7. benefits
Lower costs
Lower costs through process automation as
well as the elimination of errors associated
with the human factor.
Increase of profit
Profit increase through fare optimization and
offerings of ancillary product.
Staff relief
Highly skilled staff is relieved of the monotonous
and time-consuming tasks allowing them to
concentrate on more qualitative work.
You’re in control
Automation schemes are built and maintained in
a user-friendly interface leaving you in full
control of all the processes.
Cloud based
technologyWeb-hosted solution without client installations,
accessible from any point as long as there is
access to the Internet.
Supports major GDS
Supports Sabre, Amadeus and Travelport
