Reduce your TCO for OTM (Oracle Transportation Management) or GTM (Global Trade Management) by using MavenWire's Hosting Services (MHS).

1. MAVENWIRE HOSTING SERVICES
Our leadership created the first OTM (then G-Log GC3)
hosted service over 8 years ago. Building upon the lessons
learned from managing OTM for multiple Fortune 500
production clients, we've created the most comprehensive
and reliable OTM hosting solution available. Partner with us
to leverage our expertise and let MavenWire manage and
protect your OTM instances, allowing you and your IT staff to
focus on your core competencies. Managed hosting offers
greater efficiencies, reliability, and range of services than
hosting in-house or using co-location. Selecting the right host
should be a matter determined by strategic choice.
LET MAVENWIRE HANDLE YOUR HOSTING:
 MAVENWIRE IS AN INDUSTRY LEADER IN PROVIDING OTM/EBS HOSTING SERVICES.
We developed the technical architecture of OTM.
We developed the first OTM (then G-Log GC3) Hosting Datacenter.
We have managed more OTM customer instances, for longer, than anyone else in the industry.
Using our unique performance tuning knowledge, we make OTM run faster than anyone else.
We utilize state-of-the-art SAS70-compliant datacenters - the same ones used by Yahoo,
Google and global banks.
 MAVENWIRE OFFERS MORE CORE SERVICES (INCLUDED IN OUR BASE COST).
ALL services you will need to run and manage the technical components of OTM.
A custom-designed infrastructure for monitoring and managing OTM.
 MAVENWIRE HAS THE EXPERTISE TO GIVE YOU EXTENDED SERVICES.
In addition to our Core Services, we offer a range of Extended Services, from functional
implementation assistance to OTM customization and development.
 MAVENWIRE IS LESS EXPENSIVE THAN THE OTHER OPTIONS.
We offer a fair, all-inclusive price – no unexpected costs.
We save you money by removing the cost of running the application in your own
datacenter or IT department.
Customers who subscribe to BPO or Hosting pay for the services as an
Operating Expenditure, rather than a Capital Expenditure.
 WE OFFER A PREMIUM SERVICE AT A LOWER PRICE.
 WE HAVE REAL RELATIONSHIPS WITH OUR CUSTOMERS.
http://www.mavenwire.com
866.343.4870 (US)  +44 (0) 1285 652835 (International)
Copyright © 2008 MavenWire All Rights Reserved.
Oracle, OTM, and G-Log GC3 are trademarks of Oracle. Other names may be trademarks of their respective owners.

2. CORE SERVICES INCLUDE:
 24 / 7 service and technical support for Production
 Cutting-Edge Dell Hardware with 4-hour, on-site service
 Application-level SLAs
 Custom monitoring schemas through the entire technology stack
 Independent, 3rd-party site monitoring for redundancy
 Rapid hardware replacement
 Daily backups to tape
 Operating system patching
 Server and operating system hardening
 Security and intrusion monitoring and prevention
 OTM Installation and base technical configuration
 OTM CU (Cumulative Update) patching
 OTM Application Restarts
 Basic configuration changes to property files
 Installation of 3rd-party apps (PCMiler, RateWare, MileMaker)
 Single site-to-site VPN connection
 Dedicated Project / Account Management
 "My MavenWire" Customer Access Portal
 Real-time statistics for uptime and performance
 Customer-controlled restarts (for non-production instances)
EXTENDED SERVICES INCLUDE:
 OTM ROD (Relational Offline Database) for Reporting
 Off-site, secure data replication
 Off-site replication and Disaster Recovery
 Oracle eBusiness Suite (EBS), Siebel and other app hosting
 Managed integration Services
 Application Support Contracts and Personnel
 MavenWire Consulting Services (MCS)
 Implementation and functional expertise
 Application Migration and Version Upgrades
 Integration Development and Design
 Oracle Reports development
 Screen customization and development
 Application and framework development
MavenWire’s Hosting Services is a comprehensive offering designed to
alleviate and prevent business disruptions. We customize our solutions to meet
your business needs, and offer services that MavenWire considers vital for a
mutually successful relationship.
LOOKING FORWARD TO WORKING WITH YOU,
MAVENWIRE
http://www.mavenwire.com
866.343.4870 (US)  +44 (0) 1285 652835 (International)
Copyright © 2008 MavenWire All Rights Reserved.
Oracle, OTM, and G-Log GC3 are trademarks of Oracle. Other names may be trademarks of their respective owners.