Business change lifecycle - a financial services providerWe were contacted by the new Programme Director who had been in h...
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Copy of business change lifecycle

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Copy of business change lifecycle

  1. 1. Business change lifecycle - a financial services providerWe were contacted by the new Programme Director who had been in her role for only a fewweeks but had already decided that existing processes successfully achieved project deliverybut provided little guidance on how to plan and implement changes in the businessfunctions so that the deliverables could be integrated into business as usual. Initialdiscussions with project managers and operational managers identified a very low level ofunderstanding about change management with many believing that, as change was drivenby projects, any change activities were the responsibility of the project managers.Maven developed a business transformation framework, similar in structure to the projectframework in use across the organisation. We communicated to a wide audience a standardset of change activities that could be applied to projects and programmes across multiplebusiness units irrespective of the types of change taking place. The workshops werestructured so that the participants took ownership of the outputs and for creating theirbusiness change lifecycle.The business transformation framework has now been implemented across the organisationand is becoming accepted business practice. Reference to this governance framework isappearing in other initiatives so that it is considered when ideas are discussed for newprojects, office moves, changes to procedures etc.Copyright © Maven Training Ltd 2011www.maventraining.co.uk І 020 7089 6161

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