IAPsolutions' Corporate Presentation

1. cool vendor 2010
COMPANY
INTRODUCTION
January 2013

2. Company introduction
Focused on high software technology
Self-financed / independent strategy
High software technology
Own products and technology (IAPplatform,
IAPsolutions)
OSS/BSS expert engineering (90% of the staff
are engineers)
GARTNER: Cool Vendor in Telecom
Operations 2010
cool vendor 2010
ITIL Personnel Certified, ISO 9001 Certified
Best Practices in Project Management (PMI)
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3. Mission
Managing Technology
IAPsolutions develops partnership relations with its
clients and integrator companies
IAPsolutions doesn´t pretend to be just a product vendor,
but a travel partner
IAPsolutions doesn´t want to solve just a specific
requirement in the time, but to be a strategic
technology platform capable of adapt to any customer
future change with an appropriate flexibility and with
competitive costs
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4. IAPsolutions History
The evolution of a company focused on the client
1997: DCI, Dynamic Consulting International is founded
Expert team in networks management from Telefonica
Own software platform development as a basic
challenge
Deep knowledge in advanced technologies
Continuous growth during 13 years
Evolution
From a platform to products and solutions
based on this platform
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5. IAPsolutions in figures
Mature and proven technology
More than 100 daily users of IAP solutions
More than 20,000 daily commands to Switching Nodes
More than 15,000 daily commands to other NE’s
More than 25,000 daily work-orders managed
More than 15 millon CDR’s processed every day
More than 20,000 alarms processed every day
Dialog with more than 50 different network technologies
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6. A different company
Added value to the client
IAPsolutions offers added value solutions and services:
Customized solutions
Fast time-to-market
Flexibility, quality, service oriented
Expertise and know-how
Integration capacity
Guaranteed ROI
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7. Telecom specialised products
Extended operations coverage
OSS/BSS products based upon IAP
software platform:
Provision
Monitoring
Operation
Billing
Solutions are Management Suites,
created from mature General Products
IAPplatform, a distributed Complex Event
Processing platform
Complete Multi-vendor, Multi-
technology approach
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8. IAPsolutions on eTOM
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9. Communication protocols, a high
value knowledge background
FTAM ACM microGPP Q3 DNS UDP TCP RTP
TS Lucent GPP NCOM XFER IPSEC ICMP SMTP TFTP
Nortel
NDS 5ESS NEC Motorola Wirelink WAP SNMP FTP LDAP
NEAX Siemens RCP DHCP RADIUS
FA Q3 TL1 SSH SSL
CISE Huawei IP
TSL Telnet HTTP
Alcatel Proprie-
SIROC HTTPS XoT H.323
MT
tary
OCB SIP 802.1x IGMP
MIME
IOG11 IAPsolutions TSVP PPP …
IOG20
Ericsson
Protocol Suite
APG40 SCCP ISUP
Q3 MTP MTP
SS7
INAP
XOPEN SOAP IMUP
OSS /
CORBA BSS Domotic OSI
MQ X.25 X.2xx X.4xx
TIBCO ESB RMI X.500 X.7xx ACP123
XML … STANAG E.115 Q3 ASN.1
ODBC X.10
4406
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10. Solutions
Holistic view across network: customer experience management and
end-to-end process management
Service monitoring -> service assurance -
> customer experience management:
Integrated NMS
QoS solutions
CEM
End-to-end process automation
Service provisioning
Complex Operation tasks automation
Intelligent Middleware
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11. Service Assurance - CEM
Monitoring services, its quality and the customer experience over
heterogeneous networks
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12. Business and operation processes automation
Managing processes on and end-to-end basis
Infrastructure operation
Automating complex and –
layer tasks
Pursuing to maximize
operation efficiency
Minimizing OPEX
Business process automation
Full, end-to-end approach
Assuring end user
satisfaction
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13. Intelligent middleware
How to really integrate heterogeneous technologies
OSS BSS Legacy Ext
Many benefits
Multitechnology and
multivendor: hiding diversity
to upper layer systems Middleware
New technologies and
vendors doesn’t impact in
Conector 1 Conector 2 Conector n
business
Standard protocols based Alarms
interface Comands
Files
Multiple application
Heterogeneous telecom
networks Network
M2M
Smart Grid
Smart Cities
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14. Services
From complete solutions to service outsourcing
Outsourcing
Software as a Service (SaaS)
Business Process Outsourcing (BPO)
Customer Care Center:
Advanced support and maintenance
Business process monitoring
High added value to the client
Expert consultancy
Outsourcing Consultancy;
(BPM-BPO- 15%
SAAS); 15%
Total
Maintenance; Solutions; 50%
20%
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15. Customer Care Center
Advanced real time business process monitoring
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16. Benefits of a good OSS-BSS partner
OSS-BSS area has required always high
specialization
Technology, networks and services diversity contribute
to OSS complexity
OSS/BSS are usually parts of large infrastructure
deployment projects, where these systems aren’t
perceived as the critical piece, but:
They require niche knowledge, high expertise.
They impact on the customer full project
perception and satisfaction
They are the basis for future business
generation
They are key for infrastructure operation
effciency
They can provide additional revenues:
advanced operations services
Benefits of a good OSS-BSS partner: turn-key
solutions, better margins, reduced complexity
(OSS/BSS solutions supplied on a turn-key basis),
customer satisfaction 16

17. IAPsolutions production process
Quality, Control, Efficiency
Delivery and productions processes
complete and full defined: ISO 9001
certified PMI based Methodology
Production Processes based on the
PMI Framework for efficient Project Client Internal
Projects Projects
Management
IT service Management: ITIL
compliant
Continuous improvement of the
delivery and productions processes
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18. IAPsolutions production process
Efficiency through Powerful Tools
Full delivery and production process
supported by powerful tools
ERP (resources and projects SW
Generation
management, sales
ERP and BI and Version
process, purchasing and System Control
invoicing) System
IAPGCS, SW generation and
full version control
management
Quality Management System Customer Quality Mgmt
Care System
to improve our products and
Center
processes
CCC (Customer Care Center):
advanced support and
maintenance service
Business Intelligence to control
the processes
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19. Go-to-Market strategy
Confidence to customers, added value to integrators
Direct sales to
telecommunication market, role
as a strategic provider
Strategic partnership with
integrators
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20. Business areas
Our experience in Telecom market is applied to other markets
Telecommunications
Utilities
Transports
Energy efficiency
Security
Emergency management
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21. Partners and Integrators
Developing partners / integrators channel
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22. Reference highlights
Large number of references in Telecom sector and introduction in other markets
Telecommunications
O&M protocols for Europe and Provisioning, QoS, traffic
LatAm, several NMS & provisioning O&M protocols for
management, network Spain, LatAm Provisioning
solutions supervision, Inventory, Revenue
Assurance, service assurance
Provisioning, Integrated Provisioning, Integrated network Integrated management of
Outsourcing of mediation & network management PLC (BPL) networks
rating process management, world wide
Management of contents and Integrated network management Provisioning, O&M protocols Provisioning and Network
Invoicing LatAm, Europe. Monitoring
Utilities
Improvement of communication with Provisioning, Inventory and QoS
banks (IAPXOT)
Public infrastructure
Improvement of communication between Integrated management of TETRA networks
airports (IAPXOT) Integrated management of TETRA networks and Integrated alarm management
and Integrated alarm management
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23. IAPsolutions activity around the world
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24. IAPsolutions key differentiating aspects
Know-how, expertise
Advanced software technology
Quality
Customer, service oriented
Added value
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25. Thanks