The IT department is implementing proactive strategies to transform reactive services and reduce costs through global hardware supply strategies. This has resulted in cost savings from desktop, laptop, and printer refreshes as well as migrating mobile phone providers. Automated processes have also been implemented since 2012, such as new infrastructure, security upgrades, and refreshing old machines, which have improved systems while reducing costs.

1. I am also implementing the same strategies used in English Heritage to turn (the general IT)
reactive service into a pro-active/Pre-emptive service.
Also slashing costs with the implementation Global Hardware supply strategies using a UK
based reseller.
These savings include:
Like for like cost savings,
increased quality in global support times and ability,
supplier turnaround time (cut from 1-2 weeks to next business day to 5 days).
These cost savings are currently at:
Desktop refresh £2,500 saved: (42 desktops)
Laptop Refresh £11,250: saved (35 laptops)
East Asia office refresh £3,750 saved: (cad machines and laptops)
Printer contract renewal: 33 printers (2 sites) current costs £17,000 year over 4 years in
rental for 11 printers (in progress).
Mobile Phone Provider Migration: (59 users) saving £12,000 per year
Automated processes implementation:
Since 2012, we have implemented:
New procedures,
New infrastructure,
XP security upgrade project,
Refreshing machines that are 10 years and older, to improve speed and drop failure rates,
Refreshing machines that are within a lapsed warranty,
Improving communication systemwith cost savings
Implementing global purchasing system for all Territories Partnering Lenovo and Becthle UK