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Curriculum Vitae – Mariska Colleen January
Compiled by
PROFILE
Background: A professional skilful banking individual with experience in various
administration, customer facing, sales, support and vechicle asset finance roles.
Mariska has strong analytical, excellent communication and finance skills. With her
background she brings with her outstanding banking knowledge and a exceptional
eye for detail.
Objective: Would prefer a role in Vechicle and Asset Finance to enhance within
even more within the banking environment. Also interested in joining a cruise ship
for any administration, customer related or financial type roles (casino) as a
temporary option.
PERSONAL DETAILS
Preferred name: Mariska
ID Number: 81062 80212 082
Drivers Lisence: Code EB
Nationality: Nationality
Language: Afrikaans & English
Preferred Location: International / Cruise ship or anywhere else in South African
Preferred Role: Private Banker, Vehicle and Asset Consultant, Sales Consultant
Cruise ship roles – Customer Services, Administration, Casino roles
Availability: Immediate
SYNOPSIS
 Over 9 years experience in various roles within the Banking sector
 5+ years experience in a Sales Consultant / Customer focussed role
 4 Years experience within Vehicle and Asset Finance
 Strong analytical skills
 Work well in a pressurized environment with constant deadlines,
 Excellent Time Management and Organising skills.
 Detailed oriented finance experience
MARISKA COLLEEN JANUARYmariska.january@gmail.com
071 930 9386
16 Acasia Avenue, Bredasdorp, 7280, Cape
https://za.linkedin.com/in/mariskajanuary
Curriculum Vitae – Mariska Colleen January
Compiled by
EDUCATION
Qualification: National Senior Certificate
School: Albert Myburgh Secondary School
Date obtained: 1999
OTHER TRAINING
Web-based Training
 Consumer Protection Act
 Companies Act
 National Credit Act
 Trade Finance Business Program
 Anti-Money Laundering
 AML Non Profit Organizations Program
 Code of Banking Practice
 South African Currency
 Personal Account Trading
 Conflict of Interest
 KYC (Know Your Customer)
 FAIS (Financial Advisory and Intermediary Services)
VAF Training
 IPC VAF Product Knowledge – VAF sales enablement course
Business Curriculum
 E3 training
 Collateral
 Performance Bonds & Guarantees
Standard Bank Learning Centre
 Teller – Stellar service – System connect basic transaction
EMPLOYMENT SUMMARY
Company Employment Period Designation
Standard Bank January 2015 – March 2016 Account Analyst - Business
Banking Agriculture - Robertson
Branch
Standard Bank December 2013 – January 2015 Sales Consultant - Vehicle and
Asset Finance - Paarl
Standard Bank October 2012 – November 2013 Vehicle and Asset Finance
Administrator
Standard Bank November 2010 - October 2012 Customer Service Consultant -
Bredasdorp
March 2007 – October 2010 Teller / ATM Custodian -
Bredasdorp
Curriculum Vitae – Mariska Colleen January
Compiled by
EMPLOYMENT HISTORY
Company: Standard Bank Business Banking Agriculture - Robertson Branch
Designation: Account Analyst
Period: January 2015 – March 2016
Responsibilities:
 To support the Account Executive with day-do-day operations and maintenance of Agric portfolio.
 Providing overall administrative and credit management responsibilities.
 Ensure all compliance requirements within the portfolio.
Customer service
 Provides a second face office-bound point, for a portfolio of Clients.
 Performs a liaison role between the client, and all other internal support divisions of the sBank.
 Assists customers with general account management.
 Responsible for query and complaints management relating to portfolio.
Credit risk management
 Interprets business and financial information e.g. consolidated balance sheets, complex financial
statements and management accounts with inter-company loans, borrowings and/or off shore holdings
etc. and to prepare and motivate the credit applications in line with Credit requirements.
 Prepares and motivates Business Approval Committee papers when applicable.
 Completes annual credit reviews application for submission to the Account Executive.
 Originates all requests of a Credit or Collateral nature on behalf of the client, in consultation with the
Account Executive.
 Interacts with clients to obtain and analyze financial material, i.e. Debtors lists, Management accounts,
cash flow budgets, in terms of agreed covenants (Portfolio management)
 Monitors daily excesses to ensure that client facilities are managed within the parameters set by Credit
Management to ensure that limits are timeously renewed.
 Accurately and efficiently collates and checks securities documentation and mandates for banking
facilities.
 Receives facility letters from Retail Credit Centre and sends them back to Retail Credit Centre once
signed
Portfolio Management
 Accurately maintains customer information.
 Ensures completion of opening documentation of accounts.
 Responsible for opportunity and Pipeline management.
 Monitors daily excesses to ensure that client facilities are managed within the parameters set by Credit
Management of limits i.e. ensuring that limits are timeously renewed.
Sales Support
 Investigates and understands customer’s portfolio data to identify sales opportunities in support of the
Account Executive.
 Explains and promotes value adding solutions to existing customers when necessary.
 Processes documentation related to sales fulfilment.
 Provides support to the Account Executive in completing the value change analyze
Compliance with regulations/legislation
 Required to obtain/acquire documentation for record keeping purposes as outlined by FAIS and the
Financial Intelligence Centre Act (FICA)
 Compliance with general banking and credit policies and procedures.
Reason for leaving: Redeployment – centralised the division to Helderburg. Although SBSA offered me
other opportunities they were unfortunately not suitable to me at time and I therefore
opted for a retrenchment.
Curriculum Vitae – Mariska Colleen January
Compiled by
********************************
Company: Standard Bank - Vehicle and Asset Finance
Designation: Sales Consultant - Paarl
Period: December 2013 – January 2015
Responsibilities:
 Support VAF Portfolio Manager in the attainment of new business targets in line of segment strategies
 Extracts information ahead of client meetings(credit checks, VAF history, Fleet/card usage, securities
held, etc)
 Responsible for background preparation of credit applications and interventions
 Supplies client information on and ad hoc basis to the SBSA network when required
 Assist the consultant: VAF sales with follow ups on emails and telephone calls made as part of the new
business process
 Responsible for completion of documentation and obtaining approval for Interim agreements which are
then forwarded to the VAF sales
 Liaises with client to obtain outstanding documentation in the credit process
 Liaises with dealer and suppliers for invoicing, Natis and other pertinent documents
 Provides daily reports to VAF Sales consultant, through ongoing checking and analysis of VAF data and
queries via Gijima process
 Risk and compliance procedures and controls in order to comply with all legislation
 Key performance is to achieve sales targets, margin and ROE targets, non - funded income targets and
fleet targets.
Reason for leaving: Promotion and relocated to Robertson
********************************
Company: Standard Bank - Vehicle and Asset Finance (Cape-Town)
Designation: Vehicle and Asset Finance Administrator
Period: October 2012 – November 2013
Responsibilities:
 Admin assistant to the Manager and doing all daily sales administration
 Provide Support through the analysis interpretation of various MIS Reports in order to achieve targets
 Analyses various dashboards and reports eg:
o Document Waiting Queue
o Exception Processing
o Application Management
o Tracking Schedules
o Cognos Reports
o NT2000
 Provides daily/weekly/monthly MIS Reports to management and staff.
 Maintains and updates dashboards as required
 Indirectly influences the reduction of volumes in Doc’s Waiting Queue.
 Contribute to a reduction in exception processing
 Implementing and management of all administration systems and procedures.
 Relieves the Sales Enablement Consultants when on leave.
 Support VAF Portfolio Manager in the attainment of new business.
 Engages in deal making with IPC and customer.
 Ensures that business potential is identified and developed.
Curriculum Vitae – Mariska Colleen January
Compiled by
 Facilitates the overall sales process.
 Services and sells to existing and potential customers through effective understanding of customer
needs.
Reason for leaving: Promotion
********************************
Company: Standard Bank - Bredasdorp
Designation: Customer Service Consultant
Period: November 2010 - October 2012
Responsibilities:
 Providing consistently high quality frontline service to customers
 Daily report actioning
 ICMS cash balancing
 ATM card amendments and limits
 KYC; receiving, capturing and dispatching to CDO
 Gjima queries and complaints
 Investment renewals
 Account opening and closures
 Financial transfers
 Branch Account payments
 Receiving and issuing of Master Cards
 Issuing and ordering of cheque books
 Issuing of bank cheques
 Cross selling of products and services
 Identifying leads and reactively passes to relevant department
 Receiving and dispatching of Track & Trace daily
Reason for leaving: Promotion and moved to Cape Town
********************************
Company: Standard Bank Bredasdorp
Designation: Teller / ATM Custodian
Period: March 2007 – October 2010
Responsibilities:
 Providing prompt, accurate and obliging service to customers
 Daily Deposits and cash withdrawals
 Accurate handling of bulk cash daily and end of day balancing procedures
 Financial transfers
 Attend to change transactions
 Ensuring to pay accurate and methodical attention to detail and check that all transactions are correct
 Promptly adhering to all bank policies and maintain effective controls to manage all risks and
safeguarding.
 Treasury
ATM Custodian
 Tally waste and fax to IPS daily
Curriculum Vitae – Mariska Colleen January
Compiled by
 Deposit, auctioning, enquiring and deposit balancing
 ATM cash maintenance
 Exception auctioning, enquiring and retain cards
Reason for leaving: Promotion
********************************
SKILLS
 MS Word
 MS Excel
 PowerPoint
 Outlook
 Various In-house banking systems
Other skills while working at Branch Banking
Branch Supervisor
 Managing and providing a consistently high quality frontline service to customers and ensuring to be
courtesy and helpful to customers at all times
 Providing prompt and efficient queuing times and ensuring customers to be helped within 3minutes
 Telephone calls to be answered within 3 rings and accurate message taking
 Managing staff to assist customers fast and efficiently and assist frontline when more than two
customers are queuing
 Managing effective customer queries by identifying customer needs and refer customers to relevant
departments
 Ensuring that frontline and customer portal are clean; brochures are displayed; pens are available to
customers at all times
 Checking customer complaints register daily
REFERENCES
Company: Standard Bank
Referee: Corinda Strick
Position: Human Capital Consultant
Contact Number: 0824950757
Company: Standard Bank - Bredasdorp Branch
Referee: Dorelle Thompson
Position: Branch Service Head
Contact Number: 083 308 6148
Company: Standard Bank - Acquisition Finance Cape Town
Referee: Zaidah Kerbelker
Position: Account Analyst
Contact Number: 0214 012801

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Mariska Colleen January - Professional CV

  • 1. Curriculum Vitae – Mariska Colleen January Compiled by PROFILE Background: A professional skilful banking individual with experience in various administration, customer facing, sales, support and vechicle asset finance roles. Mariska has strong analytical, excellent communication and finance skills. With her background she brings with her outstanding banking knowledge and a exceptional eye for detail. Objective: Would prefer a role in Vechicle and Asset Finance to enhance within even more within the banking environment. Also interested in joining a cruise ship for any administration, customer related or financial type roles (casino) as a temporary option. PERSONAL DETAILS Preferred name: Mariska ID Number: 81062 80212 082 Drivers Lisence: Code EB Nationality: Nationality Language: Afrikaans & English Preferred Location: International / Cruise ship or anywhere else in South African Preferred Role: Private Banker, Vehicle and Asset Consultant, Sales Consultant Cruise ship roles – Customer Services, Administration, Casino roles Availability: Immediate SYNOPSIS  Over 9 years experience in various roles within the Banking sector  5+ years experience in a Sales Consultant / Customer focussed role  4 Years experience within Vehicle and Asset Finance  Strong analytical skills  Work well in a pressurized environment with constant deadlines,  Excellent Time Management and Organising skills.  Detailed oriented finance experience MARISKA COLLEEN JANUARYmariska.january@gmail.com 071 930 9386 16 Acasia Avenue, Bredasdorp, 7280, Cape https://za.linkedin.com/in/mariskajanuary
  • 2. Curriculum Vitae – Mariska Colleen January Compiled by EDUCATION Qualification: National Senior Certificate School: Albert Myburgh Secondary School Date obtained: 1999 OTHER TRAINING Web-based Training  Consumer Protection Act  Companies Act  National Credit Act  Trade Finance Business Program  Anti-Money Laundering  AML Non Profit Organizations Program  Code of Banking Practice  South African Currency  Personal Account Trading  Conflict of Interest  KYC (Know Your Customer)  FAIS (Financial Advisory and Intermediary Services) VAF Training  IPC VAF Product Knowledge – VAF sales enablement course Business Curriculum  E3 training  Collateral  Performance Bonds & Guarantees Standard Bank Learning Centre  Teller – Stellar service – System connect basic transaction EMPLOYMENT SUMMARY Company Employment Period Designation Standard Bank January 2015 – March 2016 Account Analyst - Business Banking Agriculture - Robertson Branch Standard Bank December 2013 – January 2015 Sales Consultant - Vehicle and Asset Finance - Paarl Standard Bank October 2012 – November 2013 Vehicle and Asset Finance Administrator Standard Bank November 2010 - October 2012 Customer Service Consultant - Bredasdorp March 2007 – October 2010 Teller / ATM Custodian - Bredasdorp
  • 3. Curriculum Vitae – Mariska Colleen January Compiled by EMPLOYMENT HISTORY Company: Standard Bank Business Banking Agriculture - Robertson Branch Designation: Account Analyst Period: January 2015 – March 2016 Responsibilities:  To support the Account Executive with day-do-day operations and maintenance of Agric portfolio.  Providing overall administrative and credit management responsibilities.  Ensure all compliance requirements within the portfolio. Customer service  Provides a second face office-bound point, for a portfolio of Clients.  Performs a liaison role between the client, and all other internal support divisions of the sBank.  Assists customers with general account management.  Responsible for query and complaints management relating to portfolio. Credit risk management  Interprets business and financial information e.g. consolidated balance sheets, complex financial statements and management accounts with inter-company loans, borrowings and/or off shore holdings etc. and to prepare and motivate the credit applications in line with Credit requirements.  Prepares and motivates Business Approval Committee papers when applicable.  Completes annual credit reviews application for submission to the Account Executive.  Originates all requests of a Credit or Collateral nature on behalf of the client, in consultation with the Account Executive.  Interacts with clients to obtain and analyze financial material, i.e. Debtors lists, Management accounts, cash flow budgets, in terms of agreed covenants (Portfolio management)  Monitors daily excesses to ensure that client facilities are managed within the parameters set by Credit Management to ensure that limits are timeously renewed.  Accurately and efficiently collates and checks securities documentation and mandates for banking facilities.  Receives facility letters from Retail Credit Centre and sends them back to Retail Credit Centre once signed Portfolio Management  Accurately maintains customer information.  Ensures completion of opening documentation of accounts.  Responsible for opportunity and Pipeline management.  Monitors daily excesses to ensure that client facilities are managed within the parameters set by Credit Management of limits i.e. ensuring that limits are timeously renewed. Sales Support  Investigates and understands customer’s portfolio data to identify sales opportunities in support of the Account Executive.  Explains and promotes value adding solutions to existing customers when necessary.  Processes documentation related to sales fulfilment.  Provides support to the Account Executive in completing the value change analyze Compliance with regulations/legislation  Required to obtain/acquire documentation for record keeping purposes as outlined by FAIS and the Financial Intelligence Centre Act (FICA)  Compliance with general banking and credit policies and procedures. Reason for leaving: Redeployment – centralised the division to Helderburg. Although SBSA offered me other opportunities they were unfortunately not suitable to me at time and I therefore opted for a retrenchment.
  • 4. Curriculum Vitae – Mariska Colleen January Compiled by ******************************** Company: Standard Bank - Vehicle and Asset Finance Designation: Sales Consultant - Paarl Period: December 2013 – January 2015 Responsibilities:  Support VAF Portfolio Manager in the attainment of new business targets in line of segment strategies  Extracts information ahead of client meetings(credit checks, VAF history, Fleet/card usage, securities held, etc)  Responsible for background preparation of credit applications and interventions  Supplies client information on and ad hoc basis to the SBSA network when required  Assist the consultant: VAF sales with follow ups on emails and telephone calls made as part of the new business process  Responsible for completion of documentation and obtaining approval for Interim agreements which are then forwarded to the VAF sales  Liaises with client to obtain outstanding documentation in the credit process  Liaises with dealer and suppliers for invoicing, Natis and other pertinent documents  Provides daily reports to VAF Sales consultant, through ongoing checking and analysis of VAF data and queries via Gijima process  Risk and compliance procedures and controls in order to comply with all legislation  Key performance is to achieve sales targets, margin and ROE targets, non - funded income targets and fleet targets. Reason for leaving: Promotion and relocated to Robertson ******************************** Company: Standard Bank - Vehicle and Asset Finance (Cape-Town) Designation: Vehicle and Asset Finance Administrator Period: October 2012 – November 2013 Responsibilities:  Admin assistant to the Manager and doing all daily sales administration  Provide Support through the analysis interpretation of various MIS Reports in order to achieve targets  Analyses various dashboards and reports eg: o Document Waiting Queue o Exception Processing o Application Management o Tracking Schedules o Cognos Reports o NT2000  Provides daily/weekly/monthly MIS Reports to management and staff.  Maintains and updates dashboards as required  Indirectly influences the reduction of volumes in Doc’s Waiting Queue.  Contribute to a reduction in exception processing  Implementing and management of all administration systems and procedures.  Relieves the Sales Enablement Consultants when on leave.  Support VAF Portfolio Manager in the attainment of new business.  Engages in deal making with IPC and customer.  Ensures that business potential is identified and developed.
  • 5. Curriculum Vitae – Mariska Colleen January Compiled by  Facilitates the overall sales process.  Services and sells to existing and potential customers through effective understanding of customer needs. Reason for leaving: Promotion ******************************** Company: Standard Bank - Bredasdorp Designation: Customer Service Consultant Period: November 2010 - October 2012 Responsibilities:  Providing consistently high quality frontline service to customers  Daily report actioning  ICMS cash balancing  ATM card amendments and limits  KYC; receiving, capturing and dispatching to CDO  Gjima queries and complaints  Investment renewals  Account opening and closures  Financial transfers  Branch Account payments  Receiving and issuing of Master Cards  Issuing and ordering of cheque books  Issuing of bank cheques  Cross selling of products and services  Identifying leads and reactively passes to relevant department  Receiving and dispatching of Track & Trace daily Reason for leaving: Promotion and moved to Cape Town ******************************** Company: Standard Bank Bredasdorp Designation: Teller / ATM Custodian Period: March 2007 – October 2010 Responsibilities:  Providing prompt, accurate and obliging service to customers  Daily Deposits and cash withdrawals  Accurate handling of bulk cash daily and end of day balancing procedures  Financial transfers  Attend to change transactions  Ensuring to pay accurate and methodical attention to detail and check that all transactions are correct  Promptly adhering to all bank policies and maintain effective controls to manage all risks and safeguarding.  Treasury ATM Custodian  Tally waste and fax to IPS daily
  • 6. Curriculum Vitae – Mariska Colleen January Compiled by  Deposit, auctioning, enquiring and deposit balancing  ATM cash maintenance  Exception auctioning, enquiring and retain cards Reason for leaving: Promotion ******************************** SKILLS  MS Word  MS Excel  PowerPoint  Outlook  Various In-house banking systems Other skills while working at Branch Banking Branch Supervisor  Managing and providing a consistently high quality frontline service to customers and ensuring to be courtesy and helpful to customers at all times  Providing prompt and efficient queuing times and ensuring customers to be helped within 3minutes  Telephone calls to be answered within 3 rings and accurate message taking  Managing staff to assist customers fast and efficiently and assist frontline when more than two customers are queuing  Managing effective customer queries by identifying customer needs and refer customers to relevant departments  Ensuring that frontline and customer portal are clean; brochures are displayed; pens are available to customers at all times  Checking customer complaints register daily REFERENCES Company: Standard Bank Referee: Corinda Strick Position: Human Capital Consultant Contact Number: 0824950757 Company: Standard Bank - Bredasdorp Branch Referee: Dorelle Thompson Position: Branch Service Head Contact Number: 083 308 6148 Company: Standard Bank - Acquisition Finance Cape Town Referee: Zaidah Kerbelker Position: Account Analyst Contact Number: 0214 012801