1. Curriculum Vitae – Mariska Colleen January
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PROFILE
Background: A professional skilful banking individual with experience in various
administration, customer facing, sales, support and vechicle asset finance roles.
Mariska has strong analytical, excellent communication and finance skills. With her
background she brings with her outstanding banking knowledge and a exceptional
eye for detail.
Objective: Would prefer a role in Vechicle and Asset Finance to enhance within
even more within the banking environment. Also interested in joining a cruise ship
for any administration, customer related or financial type roles (casino) as a
temporary option.
PERSONAL DETAILS
Preferred name: Mariska
ID Number: 81062 80212 082
Drivers Lisence: Code EB
Nationality: Nationality
Language: Afrikaans & English
Preferred Location: International / Cruise ship or anywhere else in South African
Preferred Role: Private Banker, Vehicle and Asset Consultant, Sales Consultant
Cruise ship roles – Customer Services, Administration, Casino roles
Availability: Immediate
SYNOPSIS
Over 9 years experience in various roles within the Banking sector
5+ years experience in a Sales Consultant / Customer focussed role
4 Years experience within Vehicle and Asset Finance
Strong analytical skills
Work well in a pressurized environment with constant deadlines,
Excellent Time Management and Organising skills.
Detailed oriented finance experience
MARISKA COLLEEN JANUARYmariska.january@gmail.com
071 930 9386
16 Acasia Avenue, Bredasdorp, 7280, Cape
https://za.linkedin.com/in/mariskajanuary
2. Curriculum Vitae – Mariska Colleen January
Compiled by
EDUCATION
Qualification: National Senior Certificate
School: Albert Myburgh Secondary School
Date obtained: 1999
OTHER TRAINING
Web-based Training
Consumer Protection Act
Companies Act
National Credit Act
Trade Finance Business Program
Anti-Money Laundering
AML Non Profit Organizations Program
Code of Banking Practice
South African Currency
Personal Account Trading
Conflict of Interest
KYC (Know Your Customer)
FAIS (Financial Advisory and Intermediary Services)
VAF Training
IPC VAF Product Knowledge – VAF sales enablement course
Business Curriculum
E3 training
Collateral
Performance Bonds & Guarantees
Standard Bank Learning Centre
Teller – Stellar service – System connect basic transaction
EMPLOYMENT SUMMARY
Company Employment Period Designation
Standard Bank January 2015 – March 2016 Account Analyst - Business
Banking Agriculture - Robertson
Branch
Standard Bank December 2013 – January 2015 Sales Consultant - Vehicle and
Asset Finance - Paarl
Standard Bank October 2012 – November 2013 Vehicle and Asset Finance
Administrator
Standard Bank November 2010 - October 2012 Customer Service Consultant -
Bredasdorp
March 2007 – October 2010 Teller / ATM Custodian -
Bredasdorp
3. Curriculum Vitae – Mariska Colleen January
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EMPLOYMENT HISTORY
Company: Standard Bank Business Banking Agriculture - Robertson Branch
Designation: Account Analyst
Period: January 2015 – March 2016
Responsibilities:
To support the Account Executive with day-do-day operations and maintenance of Agric portfolio.
Providing overall administrative and credit management responsibilities.
Ensure all compliance requirements within the portfolio.
Customer service
Provides a second face office-bound point, for a portfolio of Clients.
Performs a liaison role between the client, and all other internal support divisions of the sBank.
Assists customers with general account management.
Responsible for query and complaints management relating to portfolio.
Credit risk management
Interprets business and financial information e.g. consolidated balance sheets, complex financial
statements and management accounts with inter-company loans, borrowings and/or off shore holdings
etc. and to prepare and motivate the credit applications in line with Credit requirements.
Prepares and motivates Business Approval Committee papers when applicable.
Completes annual credit reviews application for submission to the Account Executive.
Originates all requests of a Credit or Collateral nature on behalf of the client, in consultation with the
Account Executive.
Interacts with clients to obtain and analyze financial material, i.e. Debtors lists, Management accounts,
cash flow budgets, in terms of agreed covenants (Portfolio management)
Monitors daily excesses to ensure that client facilities are managed within the parameters set by Credit
Management to ensure that limits are timeously renewed.
Accurately and efficiently collates and checks securities documentation and mandates for banking
facilities.
Receives facility letters from Retail Credit Centre and sends them back to Retail Credit Centre once
signed
Portfolio Management
Accurately maintains customer information.
Ensures completion of opening documentation of accounts.
Responsible for opportunity and Pipeline management.
Monitors daily excesses to ensure that client facilities are managed within the parameters set by Credit
Management of limits i.e. ensuring that limits are timeously renewed.
Sales Support
Investigates and understands customer’s portfolio data to identify sales opportunities in support of the
Account Executive.
Explains and promotes value adding solutions to existing customers when necessary.
Processes documentation related to sales fulfilment.
Provides support to the Account Executive in completing the value change analyze
Compliance with regulations/legislation
Required to obtain/acquire documentation for record keeping purposes as outlined by FAIS and the
Financial Intelligence Centre Act (FICA)
Compliance with general banking and credit policies and procedures.
Reason for leaving: Redeployment – centralised the division to Helderburg. Although SBSA offered me
other opportunities they were unfortunately not suitable to me at time and I therefore
opted for a retrenchment.
4. Curriculum Vitae – Mariska Colleen January
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Company: Standard Bank - Vehicle and Asset Finance
Designation: Sales Consultant - Paarl
Period: December 2013 – January 2015
Responsibilities:
Support VAF Portfolio Manager in the attainment of new business targets in line of segment strategies
Extracts information ahead of client meetings(credit checks, VAF history, Fleet/card usage, securities
held, etc)
Responsible for background preparation of credit applications and interventions
Supplies client information on and ad hoc basis to the SBSA network when required
Assist the consultant: VAF sales with follow ups on emails and telephone calls made as part of the new
business process
Responsible for completion of documentation and obtaining approval for Interim agreements which are
then forwarded to the VAF sales
Liaises with client to obtain outstanding documentation in the credit process
Liaises with dealer and suppliers for invoicing, Natis and other pertinent documents
Provides daily reports to VAF Sales consultant, through ongoing checking and analysis of VAF data and
queries via Gijima process
Risk and compliance procedures and controls in order to comply with all legislation
Key performance is to achieve sales targets, margin and ROE targets, non - funded income targets and
fleet targets.
Reason for leaving: Promotion and relocated to Robertson
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Company: Standard Bank - Vehicle and Asset Finance (Cape-Town)
Designation: Vehicle and Asset Finance Administrator
Period: October 2012 – November 2013
Responsibilities:
Admin assistant to the Manager and doing all daily sales administration
Provide Support through the analysis interpretation of various MIS Reports in order to achieve targets
Analyses various dashboards and reports eg:
o Document Waiting Queue
o Exception Processing
o Application Management
o Tracking Schedules
o Cognos Reports
o NT2000
Provides daily/weekly/monthly MIS Reports to management and staff.
Maintains and updates dashboards as required
Indirectly influences the reduction of volumes in Doc’s Waiting Queue.
Contribute to a reduction in exception processing
Implementing and management of all administration systems and procedures.
Relieves the Sales Enablement Consultants when on leave.
Support VAF Portfolio Manager in the attainment of new business.
Engages in deal making with IPC and customer.
Ensures that business potential is identified and developed.
5. Curriculum Vitae – Mariska Colleen January
Compiled by
Facilitates the overall sales process.
Services and sells to existing and potential customers through effective understanding of customer
needs.
Reason for leaving: Promotion
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Company: Standard Bank - Bredasdorp
Designation: Customer Service Consultant
Period: November 2010 - October 2012
Responsibilities:
Providing consistently high quality frontline service to customers
Daily report actioning
ICMS cash balancing
ATM card amendments and limits
KYC; receiving, capturing and dispatching to CDO
Gjima queries and complaints
Investment renewals
Account opening and closures
Financial transfers
Branch Account payments
Receiving and issuing of Master Cards
Issuing and ordering of cheque books
Issuing of bank cheques
Cross selling of products and services
Identifying leads and reactively passes to relevant department
Receiving and dispatching of Track & Trace daily
Reason for leaving: Promotion and moved to Cape Town
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Company: Standard Bank Bredasdorp
Designation: Teller / ATM Custodian
Period: March 2007 – October 2010
Responsibilities:
Providing prompt, accurate and obliging service to customers
Daily Deposits and cash withdrawals
Accurate handling of bulk cash daily and end of day balancing procedures
Financial transfers
Attend to change transactions
Ensuring to pay accurate and methodical attention to detail and check that all transactions are correct
Promptly adhering to all bank policies and maintain effective controls to manage all risks and
safeguarding.
Treasury
ATM Custodian
Tally waste and fax to IPS daily
6. Curriculum Vitae – Mariska Colleen January
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Deposit, auctioning, enquiring and deposit balancing
ATM cash maintenance
Exception auctioning, enquiring and retain cards
Reason for leaving: Promotion
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SKILLS
MS Word
MS Excel
PowerPoint
Outlook
Various In-house banking systems
Other skills while working at Branch Banking
Branch Supervisor
Managing and providing a consistently high quality frontline service to customers and ensuring to be
courtesy and helpful to customers at all times
Providing prompt and efficient queuing times and ensuring customers to be helped within 3minutes
Telephone calls to be answered within 3 rings and accurate message taking
Managing staff to assist customers fast and efficiently and assist frontline when more than two
customers are queuing
Managing effective customer queries by identifying customer needs and refer customers to relevant
departments
Ensuring that frontline and customer portal are clean; brochures are displayed; pens are available to
customers at all times
Checking customer complaints register daily
REFERENCES
Company: Standard Bank
Referee: Corinda Strick
Position: Human Capital Consultant
Contact Number: 0824950757
Company: Standard Bank - Bredasdorp Branch
Referee: Dorelle Thompson
Position: Branch Service Head
Contact Number: 083 308 6148
Company: Standard Bank - Acquisition Finance Cape Town
Referee: Zaidah Kerbelker
Position: Account Analyst
Contact Number: 0214 012801