This article develops an analysis of the development of "legaltech" as a business model in the Colombian
legal field; presents the conceptualization of the term, the antecedents, the laws that regulate it, and the
disruptive mapping of the ecosystem of the use of information technologies applied to the exercise of
law in Colombia. With a qualitative approach, and from a documentary analysis that incorporated the
use of analysis matrices, categories and a roadmap; It was possible to identify those relevant studies that
describe the areas where innovation and new disruptive technologies have broken into the legal field to
constitute startups at different levels of legal services, adapted to the new digital t rends in law. Likewise,
it allowed the construction of a regulatory framework that has allowed the incorporation and use of these
technologies in the Colombian territory.
Use of information technologies at the service of law in Colombian “Legaltech”
1. See discussions, stats, and author profiles for this publication at: https://www.researchgate.net/publication/361262692
REVIEW OF INTERNATIONAL GEOGRAPHICAL EDUCATION Use of
information technologies at the service of law in Colombian "Legaltech"
Article · January 2021
DOI: 10.48047/rigeo.11.05.25
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Jaime Paez
Universidad Cooperativa de Colombia
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Jairo Augusto Cortes Mendez
Universidad Cooperativa de Colombia
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Fredys Simanca
Centro de Investigaciones AVENIR
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4. Paez, J, A.; Ruiz, M, N.; Rozo, J, P.; Guerrero, L, B.; Méndez, J, C.; and Simanca H, F.A. (2021) Use of informati …
important role to transfer this movement to Latin America. Perhaps, this was because of the native
language and legal contributions to those countries.
Table 1.
Legaltech Development in Latin America
Legaltech Development Cases in Latin America
Peru Chile Colombia Mexico
a. In January 2020,
the electronic judicial
file was launched.
(Judicial Branch of
Peru).
b. The use of a
platform where
judges can issue
resolutions, inform
lawyers about the
status of their cases,
among other basic
functions was
implemented.
c. Legaltech
technologies were
incorporated in the
market. For example,
the Time BillingX
system, "a tool that
offer legal
productivity,
electronic invoicing
and business
intelligence and
reduces errors,
standardizes
processes, facilitates
the uploading of
documents and
identifies the most
profitable clients."
a. In 2020, the
Supreme Court
"established and
regulated
teleworking (records
41-2020 and 42-2020),
supporting the use of
technology in judicial
processes."
In the framework of
the pandemic
"judges, lawyers and
other judicial players
implemented
teleworking except
for urgent or
unpostponable
processes, specifying
the use of Legaltech
tools in Chile for
better remote
management."
b. Legaltech market
tools were adopted.
The use of the
TimeBillingX system
was implemented,
optimizing the "digital
registration of hours,
automating the
billing and collection
management
process, thus
considerably
improving profitability
and transparent
service to the client."
a. The Superior
Council of the
Judiciary "accepted
and encouraged the
use of Legaltech tools
in Colombia to give
continuity to the legal
processes during the
pandemic
(Agreements
PCSJA20-11567 and
PCSJA20-11581)".
b. It "provided judges
and lawyers with tools
such as institutional
email and allowed
them to conduct
hearings virtually."
c. Some firms "had
already anticipated
legal digitalization,
adopting solutions to
stay at the forefront
in the industry."
d. The TimeBillingX
tool entered the
country managing
the "measurement of
employees and
client’s performance,
streamlining
processes and
making an accurate
record of hours
worked. Also, it was
used to manage the
historical information
of clients as a
database, in order to
obtain relevant and
timely insights in the
improvement of legal
processes, thus
demonstrating that
the use of Legaltech
in Colombia
represents a
considerable
improvement to
streamline judicial
systems."
a. "In June 2020, the
National Government
of Mexico issued
Decree 806, which
determined the
measures to
implement CIT in the
judicial
administration. Now,
it is possible for legal
entities to implement
technologies to
process lawsuits,
hearings, appeals in
labor, civil and family
matters."
b. Platforms as
Legaltech tools were
incorporated in the
Mexican market
optimizing "not only
judicial processes,
but also
administrative ones."
The TimeBillingX
system is
incorporated, and
"capturing the hours
worked by lawyers,
encouraging
transparency in the
collection process
and generating
business intelligence
reports has become
a goal achieved. This
Legaltech tool in
Mexico has
guaranteed
organization in the
internal
management of the
firms."
247
6. Paez, J, A.; Ruiz, M, N.; Rozo, J, P.; Guerrero, L, B.; Méndez, J, C.; and Simanca H, F.A. (2021) Use of informati …
review of contracts, document and process automation, online legal services, training, and
marketplace. However, Legaltech has not been applied in the magnitude required by the
adaptability to change, but they have entered the market.
However, this phenomenon has evolved since 2013, when the concept emerged with the
opening of the Center for Innovation in Law at Universidad Sergio Arboleda, as the first steps
related to Legaltech in Colombia. The following table presents the historical background
describing the evolution of Legaltech in Colombia from 2013 to 2020.
Table 2 –
Background of “Legaltech” in Colombia
2013 Creation of the Legal Innovation
Center
Universidad Sergio
Arboleda
LegalTech Started
2014 Presentation of the document
entitled "Innovation and
Entrepreneurship in Colombia:
Balance, Perspectives and Policy
Recommendations, 2014-2018."
2015 Creation of "LegalAPP" of the
Ministry of Justice, an electronic
tool for all citizens who need to
carry out a procedure or service
related to Justice.
2015 The Legal Hackers movement
started to be present in
Colombia.
2015 Creation of the digital platform
"SIC" to enable communication
between consumers and
suppliers, streamline processes,
avoid lawsuits, and thus be able
to reach settlement agreements
easily and quickly, with direct
contact between them and
mediated by the super industry.
Legal Hackers Application of technology,
innovation and the
generation of dynamic
enterprises to level up with
the rest of Latin American
countries.
Ministry of Justice Incorporation of new
electronic tools
Legal Hackers Movement or trend initiates
Ministry of Justice Incorporation of electronic
tools
2015 First Legaltech products in
Colombia f: legal research,
platforms for consultation of
rules, legal documents and
management software.
Legaltech
Companies
First Legaltech products
2016 by LATAM, new Colombian
Legaltech products enter the
market.
LATAM New Legaltech products on
the Colombian market
2018 Creation of SIARELIS, a system
based on artificial intelligence for
the resolution of corporate
litigation.
Republic of
Colombia "Public
Sector- The
Justice of
Colombia".
Beginnings of artificial
intelligence incorporation
2020 The Colombian Association of
Legaltech (Alt+Co) is created.
Private Sector Processes of associativity
2020 Management of an ethical
framework for the development
of Artificial Intelligence in the
country, applicable to the public
and private sector.
Republic of
Colombia "Public
Sector
Regulatory framework of
ethics for artificial
intelligence
2020 Leap to digital: Pretoria Program Constitutional Program applicability
249
Year Legaltech Background Agent Contribution
8. Paez, J, A.; Ruiz, M, N.; Rozo, J, P.; Guerrero, L, B.; Méndez, J, C.; and Simanca H, F.A. (2021) Use of informati …
2021
artificial intelligence in public
entities in order to provide
reliable digital environments for
public entities, reduce operating
costs, accelerate innovation and
improve their procedures and
services.
The presidency issues guidelines
on the use of cloud services and
artificial intelligence in public
entities in order to provide
reliable digital environments for
public entities, reduce operating
costs, accelerate innovation and
improve their procedures and
services.
the Republic,
through
Presidential
Directive 03,
dated March 15,
2001.
Source: Prepared by the authors based on (Legaltech, 2020)
Table 3 –
Mapping of the Legaltech ecosystem in Colombia – Type of Services
Legaltech Amount of the Type of Service in Percentage (%) of the
Type of Services Colombia Legaltech Type of
Service
Digital evidence 9 8%
Management software 29 24%
(contracts and Legal Processes)
Legal research 37 31%
Compliance 3 3%
Trademark patents 1 1%
Contract analysis and review 1 1%
Document and process 6 5%
automation
Online legal services 20 17%
Training 7 6%
Marketplace 4 3%
Other 3 3%
Total 120 100%
Source: Prepared by the authors based on (Legaltech, 2020)
This visualization of the development of Legaltech allows to infer that although its origin was
centered in academy, its use has incorporated areas in the regulation and use of tools. However,
it is important to delve into whether these tools are local or adapted from countries with great
developments in the subject. Cárdenas (2013) analyzed that the technological developments in
the Judicial Branch and administrative entities with jurisdictional powers were supported by
Presidential Directive 04 of 2012, indicating that “the entities should review their processes and
process flows to determine which of them were critical and incorporate the use of CITs.” Moreover,
with the compliance of the law on electronic commerce and its decrees and regulatory
standards that required permanent regulatory processes, Legaltech represented a necessary step
not only in the design of justice systems but also in the practice of law. It also became a way to
rethink the training of lawyers. This created the need to investigate its conceptualization based on
academy, the background that would provide elements for the creation of laws and legal
documents. An important exercise was the disruptive mapping of the usage ecosystem of
251
10. Paez, J, A.; Ruiz, M, N.; Rozo, J, P.; Guerrero, L, B.; Méndez, J, C.; and Simanca H, F.A. (2021) Use of informati …
(contracts and legal processes), Legal research, and online legal services. This exercise enables
to identify not only market trends but also the paths that should be prioritized as axes of
intervention by academia, professional groups and associations, firms, and the state itself to
position the country within Latin America as well as achieve the correct articulation in our country
between law, justice, and CIT. Furthermore, the characterization processes were established to
identify 49 companies that offer services or are related to Legaltech in the country, with a higher
concentration in Bogota, which represents 67% of the projects (33), followed by Medellin (6),
Pereira (3) and Manizales (3), Cali (2), and finally cities such as Sucre (1) or Santander (1). The
exercise enables the identification of territories with a great potential because a market has not
yet been developed. However, these go hand in hand with the positioning indexes of soft skills
and the use of CIT.
Figure 3 –
Legaltech projects in Colombia in relation to the territory.
Source: Retrieved from Legal Hackers 2020. www.legalhackerscololombia.org
These tools, according to the mapping study, are concentrated in 6 categories: 1) management
software for law firms and lawyers, 2) platforms to acquire and/or generate online contracts, 3)
intermediation platforms for lawyers to make themselves known and for clients to find the
professional they need (the so-called legal marketplaces), 4) platforms to solve legal consultations
and carry out online claims, 5) digital evidence, 6) services to automate legal processes.
These tools are a reality, and they are the basis for the development of new labor competencies
and new schemes or legal business models. It is an inevitable leap that can no longer be reversed
and which, on the contrary, generates new opportunities for the development of the professional
practice of law and the exponential business models that may arise from it.
Information Technology Laws and Legal Documents at the Service of the Law in
“Legaltech” Colombia
Undoubtedly, the evolution of a legal framework has been fundamental in the process of digital
transformation in the world, and this trend is no exception for Colombia. However, the adaptability
and demand for digitization and use of technologies caused by the Covid-19 pandemic in 2020
accelerated the process of incorporating technology in Colombian law. With this, the regulatory
processes were contemplated in the country's regulatory system, as was the digital justice, with
Decree 806 of 2020, an unlikely transformation until 2019. Moreover, the consolidation of regulatory
bases for economic transformation includes “the Entrepreneurship Law (L. 2069/20) and the
Conpes 3995, 4011, and 4012 documents on national policies about trust and digital security,
entrepreneurship and e-commerce, respectively” (Flórez, 2020).
As indicated in Table 4, this adaptation process encouraged “regulatory sandboxes in terms of
promotion of fintech and data privacy”. For this period, the reform of the Procedure and
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12. Paez, J, A.; Ruiz, M, N.; Rozo, J, P.; Guerrero, L, B.; Méndez, J, C.; and Simanca H, F.A. (2021) Use of informati …
processes that are dealt with before
the jurisdiction. January 25, 2021.
AGREEMENT
PCSJA20-11532 OF
APRIL 11,
2020HIGHER
COUNCIL OF THE
JUDICIARY.
DECREE 491 OF
2020
AGREEMENT
PCSJA20-11567
DECREE 806 OF
2020
Article 91 of Law
633 of 2000
Protection of
personal data
Suspension measures are extended, as
well as their exceptions, and other
measures are adopted for public
health reasons. April 11, 2020.
Emergency measures are adopted to
guarantee the attention and rendering
of services by public authorities and
individuals performing public duties,
and measures are taken for the
protection of labor and service
contractors of public entities, within the
framework of the State of Economic
Emergency. March 28, 2020.
"Measures are adopted for the lifting of
legal terms and other provisions are
issued for reasons of public health and
force majeure". June 05, 2020
Measures are adopted to implement
information and communication
technologies in legal proceedings,
expedite legal processes and make the
services provided to users more flexible,
within the framework of the State of
Economic, Social and Ecological
Emergency.
It states that all web pages and internet
sites with origin in Colombia, which
operate on the internet and whose
economic activity is commercial,
financial or of service rendering must
be registered in the Commercial
Registry and provide the DIAN with the
information it deems relevant.
The Colombian legal system gives
constitutional status (and it therefore
becomes a fundamental right) to the
protection of the right to personal and
family privacy and good name, and
the protection of personal data,
essential for the trust of citizens in
eCommerce, through the fundamental
right of Habeas Data. There are rules
governing this right, namely: certain
requirements to protect and regulate
this right:
Law as a tool for market
operation
Law as a tool for market
operation
Administration of justice
Administration of justice
Law as a tool for market
operation
Creation/conception of law
Law 1266 of 2008 Special regime for financial services -
databases intended to calculate the
credit risk of individuals.
Law 1581 of 2012 General regime for the protection of
personal data, related to
extraterritoriality, the regulation of
crypto-assets, the implementation of
online dispute resolution mechanisms,
the regulation of artificial intelligence
Law as a tool for market
operation
Law as a tool for market
operation
applied to different fields of
255
14. Paez, J, A.; Ruiz, M, N.; Rozo, J, P.; Guerrero, L, B.; Méndez, J, C.; and Simanca H, F.A. (2021) Use of informati …
Law 1753 of 2015 National Development Plan of the
Government of Colombia, which
highlights the importance of defining
the electronic authentication model in
Colombia.
Law as a tool for market
operation
Decree 1413
of 2017
Decree 1078 of
2015 Information
and
Communications
Technologies
Sector is added
Law 1341 of
2009
Law 1437 of
2011
General Code of
Procedure
Guide to
electronic
document
and files
Law 1231 of
2008
Law 962 of
2005
Law 1474 of
2011
It defines the model of digital citizen
services for Colombia, bringing the
concepts of electronic authentication,
citizen folder and electronic offices.
Integrated version with amendments.
This version includes the changes
introduced to the single regulatory
decree of the information and
communications technologies sector as
of the date of its issuance.
Last update: November 3, 2020
It defines the principles and concepts
on the information society and the
organization of the ICT Sector.
Code of Administrative Procedure and
Administrative Disputes that
incorporates a chapter (IV) for the use
of CIT in public administration,
subsequently regulated by Decree 1413
of 2017.
It defines the possibility of sending
electronic notifications in legal
proceedings and admits the data
message considering it as an authentic
document.
Reference document created by the
Ministry of ICT that indicates how an
electronic file should be created.
Invoices are unified as a security and
the possibility of the circulation of
electronic securities is established.
Provisions are adopted on the
rationalization of administrative
formalities and procedures.
Regulations are passed to strengthen
the mechanisms for the prevention,
investigation and punishment of acts of
corruption and the effectiveness of the
control of public management.
Law as a tool for market
operation
Law as a tool for market
operation
Law as a tool for market
operation market operation
Law
Creation/Conception
Law
Creation/Conception
Law as a tool for market
operation
Law as a tool for market
operation
Law
Creation/Conception
Law
Creation/Conception
Law 1581 of
2012
Law for the protection of personal data. Law Creation/Conception
Law 1712 of
2014
Decree 415
of 2016
Decree 2609
of 2012
The law of transparency and the right of
access to national public information is
created.
It establishes the guidelines for
institutional strengthening in the area of
CIT.
It reinforces the use of electronic
documents and re-regulates Law 594 of
2000, which enabled the electronic
Law
Creation/Conception
Law as a tool for market
operation
Law as a tool for market
operation
preservation of documents.
This legal ranking helps infer that the structural legal framework that helps developing Legaltech
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16. Paez, J, A.; Ruiz, M, N.; Rozo, J, P.; Guerrero, L, B.; Méndez, J, C.; and Simanca H, F.A. (2021) Use of informati …
partial or total sales to foreign firms is the incorporation of good working practices and
technological tools for billing, security of information systems and communication with
clients. Considering the costs of any investment in technology, powerful law firms with their
parent companies abroad find a possibility to increase their strength and predominance
in the market." (Peña, 2017b).
"b. New generations of lawyers as a workforce. The different generations of lawyers who
are joining firms have grown up within the digital ecosystem. Much of the daily practice of
their tasks and their relationship with partners who are over 40 years old is causing clashes,
friction and early terminations." (Peña, 2017b).
Therefore, Peña (2017a) concluded that “Firms that do not evolve quickly to meet the demanding
expectations of young talent will be left without the best of the technological generations to
come. The current disruption is not only technological but in the labor market.”
Methodology
This research follows a qualitative approach based on a documentary analysis and the
application of analysis matrices and categories.
Conclusions
In view of the analysis, we can conclude as follows:
1. The disruptive mapping of the information technologies ecosystem usage applied to the
practice of law in Legaltech Colombia represents significant progress in terms of the needs in the
design of traditional justice systems, which promotes democratization in terms of access to
Colombian justice.
2. The Colombian justice system is undergoing a transformation and optimization of
processes through the use of new technologies.
3. Colombia has a set of regulations that allows for the development and management of
technologies in the justice administration system, as well as in other areas of law such as
commercial and electronic law, and their guarantee as fundamental rights.
4. The application of different technologies in the legal profession depends on the area
(consulting, advisory, or litigation); therefore, the categories of services are directly related to
categories such as Digital evidence, Management software (contracts and legal processes),
Legal research, Compliance, Trademark patents, Analysis and review of contracts, Document
and process automation, online legal services, Training, and Marketplace.
5. Legaltech will be an element shaping the new law based on the three guiding areas of
this activity: the creation/conception of law, the administration of justice, and law as a tool for
market operation (incentive, disincentive, and as a tool to reduce transaction costs).
6. In summary, the future of Colombian Legaltech will grow and will be nationally developed
with governmental promotion both directly and indirectly.
7. The training processes of legal professionals face the greatest challenge since they must
prepare human capital to lead this type of disruption, which is not only technological but also
demands a competitive labor market for innovation and quality.
References
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Cendra, J. d. (2020). The Legaltech Revolution arrives in Latin America. from
https://www.ie.edu/law-school/news-events/
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