Resume of Manuj Dutta

1. Resume
MANUJ DUTTA
ADDRESS: Vill- Bishnupur Kalita Gaon
PO- Jamuguri Panchali
Dhemaji, Assam, 787057.
Email: phukan1997@gmail.com
Mobile: +91 8256814038
CARRER OBJECTIVE
Seeking for a challenging position in an organization that will allow me to display my
experience and good problem solving skills to make a company grow by solving their
problems. Looking forward to, use my skills for the betterment of the company and to increase
my potential as well.
PROFESSIONAL EXPERIENCE
PRESENT-
Working at Reliance SMSL Limited (Reliance Jio) as Digital Repair Specialist from 07th Sep 2020
to till date.
JOB DESCRIPTION
Interact with customers on handset related issues
Troubleshoot handset defects
Handle handset related queries
Record job entry in SAP- Customer Relationship Management (CRM) portal
Verify handsets for exchange
Deposit of cash collected through service
PREVIOUS–
Working at Nabanit Electronics as Sales Executive from August 2018 to February 2020.
JOB DESCRIPTION
Electronics Sales
Handle handset related queries
Deposit of cash collected through service
PREVIOUS–
Working at Reliance Jio as Digital Champions (Internship Program) from June 2018 to July 2020.
JOB DESCRIPTION
Digital research to understanding the Small and Medium Businesses (SMB).
Understanding the customer value chain and map the stakeholder for each process
in the value chain.
Understanding the objectives for each stakeholder and understanding and map the
possible digital tools available to help SMB. Etc.

2. EDUCATIONAL QUALIFICATIONS
I have completed my Graduation in B.Com (H) from DHEMAJI COMMERCE COLLEGE
under DIBRUGARH UNIVERSITY in the year 2018.
I have completed my HIGHER SECONDARY Examination from BIHPURIA COLLEGE
under A.H.S.E.C in the year 2015.
I have completed my H.S.L.C. Examination from BISHNUPUR TEKJURI HIGH SCHOOL
under S.E.B.A. in the year 2013
COMPUTER SKILLS
Have done Advance Diploma in Computer Application Course from CT- MISSION in
the year 2017
OTHER QUALIFICATIONS
Have done Field Technician Computing and Peripherals from Orion Edutech under
PMKVY in the year 2019.
SKILLS
SAP
Customer Relationship Management (CRM)
Problem Solving Skills
Communication Skills
Customer Focus
Device Care
STRENGTHS & DETAILS
Ability to work in a team, Multi-tasking, Willingness to learn new job.
PERSONAL DETAILS
Date of Birth : 3th April, 1997
Father’s Name : Mr. Hemchandra Dutta.
Mother’s Name : Mrs. Rupa Phukan Dutta.
Sex : Male
Community : OBC
Marital Status : Single
Nationality : Indian
Languages Known : English, Hindi & Assamese.
Hobbies : Listening to music, sports& Internet surfing
DECLARATION
I am confident of my ability to work in a team. I am having a good communication skill & I
have the zeal of hard working. I hereby declare that the information furnished above is true to
the best of my knowledge.
Date:
Place:
(MANUJ DUTTA)