The document summarizes the key components of a company's marketing environment. It discusses the internal and external factors that make up the marketing environment, including the microenvironment factors of suppliers, customers, competitors, and public. It also outlines the macroenvironment factors of demographic, economic, technological, political/legal, and socio-cultural forces. Each of these internal and external forces can influence and affect a firm's marketing policies, decisions, and operations.

1. MARKETING ENVIRONMENT
Presented By :-Manoj Patel
Asst. Professor
JHUNJHUNWALA BUSINESS SCHOOL,
FAIZABAD.

2. THEMARKETINGENVIRONMENT
• The Marketing Environment can be defined all the Internal and
External Factors and Forces that affect a firm’s ability to develop and
maintain successful transactions and relationships with the target
customers.
• Thus, Marketing Environment includes all forces that affect
Marketing Policies, Decisions and Operations of a company

3. COMPONENTS OF MARKETING
ENVIRONMENT
• Internal environment : Forces and actions inside the firm that
affect the marketing operation composed of internal stake
holders and the other functional areas within the business
organization.
• External environment
• Micro environment
• Macro environment

4. Micro Environment
1. Suppliers
2. Customers
3. Intermediaries
4. Competitors
5. General Public
Macro Environment
1. Demographic
2. Economic
3. Natural/Physical
4. Technological
5. Politico-legal
6. Socio-cultural
Marketing Environment

5. Factors affecting Marketing environment
1.POLITICAL FORCES
2.ECONOMIC FORCES
3.SOCIAL AND CULTURAL FORCES
4.NATURAL FORCES
5.TECHNOLOGICAL FORCES
6.DEMOGRAPHIC FORCES

6. Political and Legal forces
• Includes laws, government agencies and pressure groups that
influence or limit various organizations and individuals in a
given society.
• Increasing legislation.
• Changing government agency enforcement.
• More emphasis on ethics and socially responsible actions.

7. EconomicEnvironment
• The economic environment consists of factors that affect
consumers purchasing and spending power.
• Under economic environment manager generally studies
1. Trends of gross national product
2. Patterns of real growth in income
3. Variations in geographical income distribution.
4. Borrowing pattern ,trends and governmental and legal
restrictions.
5. Major economic variables

8. Socialand culturalforces
• Social responsibility has crept into the marketing literature as
an alternative to the market concept.
• Socially responsible marketing is that business firms should
take the lead in eliminating socially harmful products

9. DEMOGRAPHICFORCES
• Demographic data helps in preparing geographical marketing
plans, household marketing plans, age and sex wise plans.
• It influences behavior of consumers which in turn will have
direct impact on market place.
• A marketer must communicate with consumers anticipate
problems ,respond to complaints and make sure that the firm
operates properly.

10. TechnologicalEnvironment
• Most dramatic force now shaping our destiny.
• Changes rapidly.
• Creates new markets and opportunities
• Challenge is to make practical, affordable products.
• Safety regulations result in higher research costs and longer
time between conceptualization and introduction of product.

11. NaturalForces
• Involves the natural resources that are needed as inputs by
marketers or that are affected by marketing activities.

12. Thanks