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Exploring HDFC
Bank
A Case Study
Presented By
T. Manohar Babu
Housing Development Finance Corporation
INTRODUCTION
HDFC Bank is the largest private sector bank in India
It has over 5,500 branches and 16,000 ATMs across India.
Founders Of HDFC Bank
Chairman: Atanu Chakraborty
CEO: Sashidhar Jagdishan
Business Strategy of HDFC Bank has Founder of Five Pillars
I. Excellence
II. Customer Focus
III. Product Leadership
IV. People
V. Sustainability
Provide of banking services for
target retail and wholesale
customer segments
OBJECTIVE
Achieve healthy growth in
profitability, consistent
with the bank’s risk
appetite.
Using Advanced
Technology on banking
System
PRODUCTS & SERVICES
SUCCESS POINT
Time Saving
Treating customers like a god
Advanced technology
Always focused on customer satisfaction
Introduced new technology like Internet
Banking, Direct Salary Credit, Online
Shopping
Targets and Tag
line "We Understand Your World"
"We Make It Happen"
"Building a Better Tomorrow, Today"
"The Power of Professionalism"
"The World's Local Bank"
"Bank Aapki Muththi Mein" (in
Hindi, translates to "Bank in Your
Fist")
Students For education
loan
Employees for credit cards,
loans, life insurance, car
loan Retailer For HDFC
Securities
Thank you

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A Case Study on HDFC Bank.pptx

  • 1. Exploring HDFC Bank A Case Study Presented By T. Manohar Babu Housing Development Finance Corporation
  • 2. INTRODUCTION HDFC Bank is the largest private sector bank in India It has over 5,500 branches and 16,000 ATMs across India. Founders Of HDFC Bank Chairman: Atanu Chakraborty CEO: Sashidhar Jagdishan Business Strategy of HDFC Bank has Founder of Five Pillars I. Excellence II. Customer Focus III. Product Leadership IV. People V. Sustainability
  • 3. Provide of banking services for target retail and wholesale customer segments OBJECTIVE Achieve healthy growth in profitability, consistent with the bank’s risk appetite. Using Advanced Technology on banking System
  • 5. SUCCESS POINT Time Saving Treating customers like a god Advanced technology Always focused on customer satisfaction Introduced new technology like Internet Banking, Direct Salary Credit, Online Shopping
  • 6.
  • 7.
  • 8. Targets and Tag line "We Understand Your World" "We Make It Happen" "Building a Better Tomorrow, Today" "The Power of Professionalism" "The World's Local Bank" "Bank Aapki Muththi Mein" (in Hindi, translates to "Bank in Your Fist") Students For education loan Employees for credit cards, loans, life insurance, car loan Retailer For HDFC Securities
  • 9.