Resume

1. Alyssa Marshall
167-31 110th
Avenue Queens, NY 11433 ◆ 347-945-8061 ◆ ARMARSHALL14@YAHOO.COM
________________________PROFILE _______________________
Team player with a positive attitude and a strong work ethic. Highly motivated and passionate in all that I do.
_______________________EDUCATION_______________________
Graduated Southeastern University: May 2015 Bachelor of the Arts: Broadcasting
Graduated The Manhattan Institute: March 2017 Certificate in Phlebotomy
_____________________WORK EXPERIENCE____________________
Office Assistant of Dr. Kevin Cahill Specialist in Tropical Medicine and Diseases - New York, NY
(September 2016 to Present)
Answer phones, billing, collections, coding, processing authorizations, data entry, filing, copying, faxing,
booking appointments, cleaning exam rooms, ordering office and medical supplies, sending out different
specimens to the lab, cleaning office.
Supervisor For Google Shopping, - NewYork, NY (November 2015 - November 2017)
In charge of the store operators and the fulfillment of customer orders: direct, motivate, and help develop
operators to be the best they can be in fulfilling the orders of the customers with efficiency and quality while
following SOPs. Helped to expand a Geo on a national level. In charge of high volume locations. Used
coaching tools to develop operators. Gave feed back on the operation and operators to help in to progress into
the project it is now.
M&M World Times Square, - New York, NY (July 2010 – March 2016)
Candy merchandiser/ Inventory control: Stock candy, apparel, and other store merchandise. Assists in the
production of the stores candy products. Engage with the guest, creating a fun filled experience for them while
in the Lady Green/Ms. Brown M&M costume. Highly knowledgeable in computer programs, entering store
data, inventory control, basic cash handling and providing exceptional customer service.
Skills: Up selling, leadership, responsibility, efficiency, and quality.
Accomplishments: One of the best secret shoppers for the store, associate of the month, and storewide candy
mix contest winner
Steelman Library, - Lakeland, FL (August 2012 – December 2014)
Circulation desk duties: check ins, check outs, copy, fax, file, answer phones. Shelved, shifted, shelf read and
mended books. Put together displays and bulletin boards. Help patrons find books, answer their computer
questions, power point and word etc.
Skills: communication, creativity, and computer literacy
The Children’s Place, - Queens, NY (October 2007- November 2010)
Lead/ Head cashier that supervised the cash wrap and cashiers. Opened and closed the store, replenished and
did shipment. Dressed the mannequins in the store and windows and did the marketing. Greeted customers and
provided a clean and neat atmosphere.

2. Skills: responsibility, organization, motivation, and good customer service
Accomplishments: 3rd best store credit card opener in the district
More Experience
Doctors Office Secretary - Dr Kevin Cahill
- Answered phones, filed, copied, scanned, faxed, ran errands. Sent blood, urine, and stool specimens to the labs
Office Assistant - First Presbyterian Church in Jamaica
- Answered phones, filed, copied, scanned, faxed, ran errands etc.
Floor Director - The City of Lakeland Christmas Parade (December 2014)
- On set director to the hosts of the parade, provided cues on what to say to maintain accuracy.
Floor Director – Raw TV (Fall 2014 )
-On set director for nationally syndicated television show, giving cast and crew directions while in production.
Radio Personel – SEU Radio ( Spring 2013-Fall 2014)
-Radio show host for a campus radio station, involved with making PSA’s and voice overs.
Skilled in Microsoft Excel, Word & PowerPoint.