1. MAE STEPHANIE S. TAN
Block 11 Lot 15 Camella Avenue,
Camella Homes Classic, Better Living Subdivision,
Parañaque City, Metro Manila 1711
Contact #: (0908) 8213668
maestephanietan@yahoo.com
SUMMARY OF QUALIFICATIONS
Mae is a SAP Certified TechnologyAssociate SAP Security Consultant for more than 4
years to multiple accounts with extensive experience in User Administration and Authorization
managements across different SAP ABAPand Java landscapessuch as ECC 6.0, BI/BO, SRM, and
more.
She has gained her experience by handling accounts across all regions (APJ, EMEA, and
NALA).
She has also gained her experience handling SAP Basis for >1 year handling basic tasks
needed.She isITILv3Foundationscertifiedandisfamiliarandexperienced inService Operations
processes including Incident Management, Request Fulfilment, and Access Management in
addition to Change Management procedures.
Mae hasalso>4 yearsof experienceworkinginBPOcompaniesasaQualityAnalystwhich
developedherexcellentreportingskills.She hasanexcellentcommunicationskillswithadrive to
produce output with precision and accuracy. Mae has worked with different industries such as
Information Technology, food and beverage, banking, and healthcare.
CERTIFICATIONS Year attained
• ITIL v3: Foundations 2012
Certificate: 100443402
• SAP Authorization and Auditing for NetWeaver 7.31 2016
License: s0015846619
EXPERTISE Years of expertise
• SAP Authorizations >4
• SAP Security >4
• SAP BASIS >2
• SAP ABAP Systems >4
• SAP Java System >2
• Application Maintenance >4
• Incident Management >4
• Change Management >4
2. WORKING EXPERIENCE
Feb 2012 – Present TECHNOLOGY CONSULTANT - SAP SECURITY Consultant
Hewlett Packard Philippines, Two Cyberpod Centris, EDSA,
Quezon City
Level 3 SAP Security Support for Application Management
Services
>4 years of experience in SAP Security and Authorizations with
strong understanding of information security practices
SAP Security experience in various Java and ABAP SAP systems
such as: ERP, BO/BJ, PI, SLD, RPM, OER, SCM, SRM, and GRC.
Extensive UserandRole maintenanceexperience (SU01 / SU10)
Broad experience inmaintaining,single,composite,andderived
roles user Profile Generator (PFCG)
User Information System (SUIM), Creation and Release, and
Movements of Transports (SE01 and STMS)
Knowledgeable of producing and analyzing reports in SAP using
SUIM and Security related tables (AGR*, USR*)
SAP Marketplace related requests such as: OSS ID creation, OSS
connections, Dev Key and Object Key registration.
Extensive experience with resolving ticket issues and
troubleshooting security authorization problems while adhering
to Service Level Agreements
Experiencedin adhering to the Change Management Process of
transporting roles and tables, security objects, and maintaining
the change documents
Has a working knowledge with SAP Basis
Jun 2011 – Nov 2011 OPERATIONS DESK APPRENTICE – CARDS CARE
HSBC Data ProcessingPhilippines,UPAyalaTechnohub, Commonwealth
Ave., Quezon City
Apr 2010 – Jun 2011 OPERATIONS ASSOCIATE – CARDS CARE
HSBC Data ProcessingPhilippines,UPAyalaTechnohub,Commonwealth
Ave., Quezon City
3. Oct 2009 – Mar 2010 QUALITY ANALYST - AMAZON.COM
NCO Group, 7th
floor ELJ Communications Center ABSCBN Compound,
Mother
Ignacia Ave., Quezon City
May 2007 – Oct 2009 CUSTOMER SERVICE REPRESENTATIVE – AMAZON.COM
NCO Group, 7th
floor ELJ Communications Center ABSCBN Compound,
Mother Ignacia Ave., Quezon City
TRAININGS AND SEMINARS ATTENDED
ITIL v3 Foundations
Hewlett-Packard, Philippines
Sept 2012
Provided participants with knowledge on the architecture of the Information Technology
Infrastructure Library(ITIL) core coveringthe differentcomponentsof the Service Life Cycle such
as Service Strategy, Service Design, Service Transition, Service Operation,and Continual Service
Improvement.
EDUCATION
2005 – 2007 UNIVERSITY OF THE EAST RAMON MAGSAYSAY
MEMORIAL MEDICAL CENTER – College of Medicine (Undergraduate)
2002 – 2005 DE LA SALLE UNIVERSITY – MANILA
Bachelor of Science degree in Biology
March, 2005
1997 – 2002 IMMACULATE HEART OF MARY SCHOOL – PARANAQUE
High School Diploma, March 2002. Loyalty Awardee.
School Publication Service Awardee.
Awards: Conduct Awardee, 1997
PERSONAL BACKGROUND
Born on November 12, 1985 in Makati, Metro Manila. Fluent in English and Filipino.
ProficientinMicrosoftExcel.KnowledgeableinMicrosoftWord,PowerPoint,andOutlook,Adobe
Photoshop, and Visual Basic. Interests include traveling, photography, and relating withpeople.
Skillsincludedrawing,writing,andsome medical procedures.Easytogetalong,goal-orientedand
punctual.
