1. Difficult Conversations | Madison Merrifield | LEAP 2016
Hello from the
of the conversation.

2. How to WIN at life.
.When you…
. I feel…
I Need…

3. 1. Feelings, Identity, Actions
• Where is your heart?
•Where is your head?
• Where are your hands?

4. 2. Check
• Why bring it up?
• Is it necessary?

5. • Sort out the story
• Don’t assume

6. 4. Get your Reframe Game on point
your POV
+
their POV
=
new POV

7. 5. Make a map
• Where do we go from here?
•How do we communicate?
• What actions do we take?

8. 1. What is something you learned
from this session?
2. Do you feel better prepped for
a difficult conversation?
3. Is this relevant to your life?
4. What would you change/add
to this session if you taught it?