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Google Tools for Nonprofits
Volunteer Centers of Michigan
June 10, 2011




                           Google Confidential and Proprietary
                           Google Confidential and Proprietary   1
Agenda

1.  Anatomy of a Search Page: Where Users Can Find You

2.  Google AdWords

3.  Google Apps

4.  More Google Tools

5.  Google for Nonprofits Application Process




                                                 Google Confidential and Proprietary   2
Anatomy of a Search Page
Where Users Can Find You




                           Google Confidential and Proprietary
                           Google Confidential and Proprietary
The Anatomy of a Search Results Page




                      Query (keyword)




                           4           Google Confidential and Proprietary
The Anatomy of a Search Results Page




                          Local Results
                          (Place Pages)



                           5           Google Confidential and Proprietary
The Anatomy of a Search Results Page

                                   Organic Results




                           6           Google Confidential and Proprietary
The Anatomy of a Search Results Page




                     Ads
                  (AdWords)




                                       Google Confidential and Proprietary
Google AdWords




                 Google Confidential and Proprietary
                 Google Confidential and Proprietary
Use AdWords to Raise Awareness




                                 Google Confidential and Proprietary   9
AdWords Overview



         How does it work?
•    Create your own keywords and ads.
•    Choose how you want users to find
     you.
•    Control who sees your ads.
•    Pay only when a user clicks through
     to your website.
•    Set your own daily budget.




                                           Google Confidential and Proprietary   10
Apply for a Free AdWords Account: www.Google.com/Grants

     The Google Grants Program:
•  In-kind advertising program for 501(c)3s

•  You create your ads and choose your
   keywords

•  Ads appear on Google.com

•  Self-managed by your organization

•  Monthly cap of $10,000 in free advertising

•  Maximum CPC bid of $1

•  Continues indefinitely
                                                Google Confidential and Proprietary   11
Target Ads to Your Specific Advertising Goals
                                              Habitat for Humanity
                                            Local Non-profit Building
                                       Affordable Housing in Washtenaw
•  Common nonprofit goals for                    www.H4H.org
AdWords include:
    –  Increasing awareness
                                           Donate to the Red Cross
    –  Soliciting donations                Provide Relief to Disaster
    –  Promoting events & programs        Survivors Around the World!
    –  Recruiting volunteers & staff          www.RedCross.org

                                          Ann Arbor Summer Festival
                                           National and International
•  Create multiple ads with targeted
                                            Performers in Ann Arbor
messaging to encourage different       www.AnnArborSummerFestival.com
actions or to promote different
events.
                                             Official Volunteer Site
                                       Be a volunteer this holiday season!
                                        Help Gleaners fight Mich. hunger
                                                www.GCFB.org
                                                     Google Confidential and Proprietary   12
Create Campaigns & Ad Groups Around Your Goals




                                        Google Confidential and Proprietary   13
Choose Targeted Keywords & Customize Ads




                                       Google Confidential and Proprietary   14
Streamline Collaboration with
Google Apps




                   Google Confidential and Proprietary
                   Google Confidential and Proprietary
Google Confidential and Proprietary
Google Confidential and Proprietary
Collaborating like it s 1999: Pain and frustration

           John
                                             John
                    Version 1.1
                                                     Version 2.1



           Bob
                                             Bob
                    Version 1.2
                                                     Version 2.2


Revision                          Revision
1.0                                                                                     ???
           Sally                  2.0
                                             Sally
                    Version 1.3
                                                     Version 2.3



                    Version 1.4

           Rachel
                                                          Google Confidential and Proprietary   17
Get on Google Apps: www.Google.com/a/npo

Easy collaboration

Everyone s on the same page

Maintain your own .org e-mail addresses

Import and export documents in common formats

Offline access

Free

Extras for non-profits




                                                Google Confidential and Proprietary   18
Gmail (with your custom .org email domain)




                                             Google Confidential and Proprietary   19
Google Calendar: Shared calendars made easy



                                         How does it work?

                                         See shared and public
                                          calendar information all
                                          in one place, right
                                          alongside your
                                          schedule

                                         Set up automatic event
                                          reminders, including
                                          mobile phone
                                          notifications, and
                                          instantly bring up
                                          anything on your
                                          calendar with the built-
                                          in search tool




                                         Google Confidential and Proprietary   20
Google Docs: One Document in One Place


                                         How does it work?

                                         Import your existing
                                          documents and
                                          spreadsheets or create
                                          new ones from scratch

                                         Share and edit your
                                          documents and
                                          spreadsheets from
                                          anywhere online

                                         Invite people to your
                                           documents and
                                           spreadsheets and make
                                           changes together at the
                                           same time




                                          Google Confidential and Proprietary   21
More Google Tools for
Nonprofits




                  Google Confidential and Proprietary
                  Google Confidential and Proprietary
Google Analytics: www.Google.com/Analytics
                               Providing Answers to Difficult Questions
  How are users finding my
           site?

     Where are visitors
      coming from?


Am I creating effective
       content?

    Where and why are
  visitors abandoning my
     donation process?

          How do I improve
           site interaction?




                                 26                  Google Confidential and Proprietary
See Where Visitors Are Coming From with Map Overlay




                                           Google Confidential and Proprietary
YouTube for Nonprofits
Program Benefits



   Branded channels – display a banner that clicks over to your website



   Upload videos longer than 15 minutes



   Select custom thumbnails for your videos



 Embed call-to-action overlay or external annotations to drive users to your donation
or take action page – from within your video


Eligibility Requirements



 Open to 501c3 orgs in the U.S. and registered charities in CA, AU & UK. Apply at
www.youtube.com/nonprofits.




                                                                    Google Confidential and Proprietary
Drive Action with Call to Action Overlays


   Call to action is a way for
    nonprofits to drive action from
    their YouTube videos to
    external take action, sign-up
    or donation pages.


   The World Food Program
    added call-to-action in-video
    overlay asking people donate
    to feed the billion hungry
    people


     Raised $36,000 in one day




                                             Google Confidential and Proprietary
Google Checkout for Nonprofits

The Benefits
•  Fast, convenient donation processing
•  No monthly setup or gateway service fees
•  Free transaction processing until Jan 1, 2012 if you’re a
   Google Grants participant
•  Transaction processing fees from 1.9-2.9% + $0.30 per
   transaction
•  Google Checkout badge appears on Google.com
   advertising and YouTube brand channel

         checkout.google.com/seller/npo

                                               Google Confidential and Proprietary
Google Maps & Google Earth

•  Visualize your cause and tell your
   story

•  Organize supporters and build
   simple maps with MyMaps

•  Use Google Earth Outreach for
   advanced feature needs


            www.google.com/maps


                                        Google Confidential and Proprietary   28
Organize supporters with Maps




                                Google Confidential and Proprietary
Google Alerts




                Google Confidential and Proprietary   30
Blogger: Keep Supporters Informed and Engaged

•  Easy publishing
•  Complete control over
   look and feel

•  Provide up to the minute
   news and updates

•  Embed photos, videos,
   shared items and more

•  Reach more people!


                     www.Blogger.com
                                         Google Confidential and Proprietary   31
Google Places: www.Google.com/Local/Add
  Local Listings on Google Search Results
                                             20% of searches on Google
                                               are related to location

                                                     How does it work?
                                            •    People search Google.com and
                                                 Google Maps to find local businesses
                                            •    Business listings and enhanced data
      Local Listings on Google Maps
                                                 are gathered from multiple sources
                                                 including:
                                            •    Websites
                                            •    Yellow pages data
                                            •    Direct feed and submissions
                                            •    Businesses can add or edit their
                                                 business listings using Google Places


                                                                     Google Confidential and Proprietary
Detailed Info About Your Organization s Listing



                                      Metrics Dashboard

                                 • Organizations can monitor their
                                 listing using the Google Places
                                 dashboard.
                                 • How many people saw my listing?
                                 • How many people showed interest
                                 in my organization?
                                 • What search terms triggered my
                                 listing?




                                                  Google Confidential and Proprietary
A One Stop Shop for All Your
Google Nonprofit Needs




                  Google Confidential and Proprietary
                  Google Confidential and Proprietary
Google.com/Nonprofits




                        Google Confidential and Proprietary   35
Apply for Exclusive Nonprofit Products




                                         Google Confidential and Proprietary   36
Easily View All Products
Tools to promote your cause, raise money, and operate more
efficiently




                                            Google Confidential and Proprietary   37
Easily View All Products




                           Google Confidential and Proprietary   38
Videos & Help Resources




                          Google Confidential and Proprietary   39
www.google.com/nonprofits




                      Google Confidential and Proprietary
                      Google Confidential and Proprietary   40
Thank You!




             Google Confidential and Proprietary
             Google Confidential and Proprietary   41

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Google tools for Nonprofits

  • 1. Google Tools for Nonprofits Volunteer Centers of Michigan June 10, 2011 Google Confidential and Proprietary Google Confidential and Proprietary 1
  • 2. Agenda 1.  Anatomy of a Search Page: Where Users Can Find You 2.  Google AdWords 3.  Google Apps 4.  More Google Tools 5.  Google for Nonprofits Application Process Google Confidential and Proprietary 2
  • 3. Anatomy of a Search Page Where Users Can Find You Google Confidential and Proprietary Google Confidential and Proprietary
  • 4. The Anatomy of a Search Results Page Query (keyword) 4 Google Confidential and Proprietary
  • 5. The Anatomy of a Search Results Page Local Results (Place Pages) 5 Google Confidential and Proprietary
  • 6. The Anatomy of a Search Results Page Organic Results 6 Google Confidential and Proprietary
  • 7. The Anatomy of a Search Results Page Ads (AdWords) Google Confidential and Proprietary
  • 8. Google AdWords Google Confidential and Proprietary Google Confidential and Proprietary
  • 9. Use AdWords to Raise Awareness Google Confidential and Proprietary 9
  • 10. AdWords Overview How does it work? •  Create your own keywords and ads. •  Choose how you want users to find you. •  Control who sees your ads. •  Pay only when a user clicks through to your website. •  Set your own daily budget. Google Confidential and Proprietary 10
  • 11. Apply for a Free AdWords Account: www.Google.com/Grants The Google Grants Program: •  In-kind advertising program for 501(c)3s •  You create your ads and choose your keywords •  Ads appear on Google.com •  Self-managed by your organization •  Monthly cap of $10,000 in free advertising •  Maximum CPC bid of $1 •  Continues indefinitely Google Confidential and Proprietary 11
  • 12. Target Ads to Your Specific Advertising Goals Habitat for Humanity Local Non-profit Building Affordable Housing in Washtenaw •  Common nonprofit goals for www.H4H.org AdWords include: –  Increasing awareness Donate to the Red Cross –  Soliciting donations Provide Relief to Disaster –  Promoting events & programs Survivors Around the World! –  Recruiting volunteers & staff www.RedCross.org Ann Arbor Summer Festival National and International •  Create multiple ads with targeted Performers in Ann Arbor messaging to encourage different www.AnnArborSummerFestival.com actions or to promote different events. Official Volunteer Site Be a volunteer this holiday season! Help Gleaners fight Mich. hunger www.GCFB.org Google Confidential and Proprietary 12
  • 13. Create Campaigns & Ad Groups Around Your Goals Google Confidential and Proprietary 13
  • 14. Choose Targeted Keywords & Customize Ads Google Confidential and Proprietary 14
  • 15. Streamline Collaboration with Google Apps Google Confidential and Proprietary Google Confidential and Proprietary
  • 16. Google Confidential and Proprietary Google Confidential and Proprietary
  • 17. Collaborating like it s 1999: Pain and frustration John John Version 1.1 Version 2.1 Bob Bob Version 1.2 Version 2.2 Revision Revision 1.0 ??? Sally 2.0 Sally Version 1.3 Version 2.3 Version 1.4 Rachel Google Confidential and Proprietary 17
  • 18. Get on Google Apps: www.Google.com/a/npo Easy collaboration Everyone s on the same page Maintain your own .org e-mail addresses Import and export documents in common formats Offline access Free Extras for non-profits Google Confidential and Proprietary 18
  • 19. Gmail (with your custom .org email domain) Google Confidential and Proprietary 19
  • 20. Google Calendar: Shared calendars made easy How does it work? See shared and public calendar information all in one place, right alongside your schedule Set up automatic event reminders, including mobile phone notifications, and instantly bring up anything on your calendar with the built- in search tool Google Confidential and Proprietary 20
  • 21. Google Docs: One Document in One Place How does it work? Import your existing documents and spreadsheets or create new ones from scratch Share and edit your documents and spreadsheets from anywhere online Invite people to your documents and spreadsheets and make changes together at the same time Google Confidential and Proprietary 21
  • 22. More Google Tools for Nonprofits Google Confidential and Proprietary Google Confidential and Proprietary
  • 23. Google Analytics: www.Google.com/Analytics Providing Answers to Difficult Questions How are users finding my site? Where are visitors coming from? Am I creating effective content? Where and why are visitors abandoning my donation process? How do I improve site interaction? 26 Google Confidential and Proprietary
  • 24. See Where Visitors Are Coming From with Map Overlay Google Confidential and Proprietary
  • 25. YouTube for Nonprofits Program Benefits Branded channels – display a banner that clicks over to your website Upload videos longer than 15 minutes Select custom thumbnails for your videos Embed call-to-action overlay or external annotations to drive users to your donation or take action page – from within your video Eligibility Requirements Open to 501c3 orgs in the U.S. and registered charities in CA, AU & UK. Apply at www.youtube.com/nonprofits. Google Confidential and Proprietary
  • 26. Drive Action with Call to Action Overlays   Call to action is a way for nonprofits to drive action from their YouTube videos to external take action, sign-up or donation pages.   The World Food Program added call-to-action in-video overlay asking people donate to feed the billion hungry people   Raised $36,000 in one day Google Confidential and Proprietary
  • 27. Google Checkout for Nonprofits The Benefits •  Fast, convenient donation processing •  No monthly setup or gateway service fees •  Free transaction processing until Jan 1, 2012 if you’re a Google Grants participant •  Transaction processing fees from 1.9-2.9% + $0.30 per transaction •  Google Checkout badge appears on Google.com advertising and YouTube brand channel checkout.google.com/seller/npo Google Confidential and Proprietary
  • 28. Google Maps & Google Earth •  Visualize your cause and tell your story •  Organize supporters and build simple maps with MyMaps •  Use Google Earth Outreach for advanced feature needs www.google.com/maps Google Confidential and Proprietary 28
  • 29. Organize supporters with Maps Google Confidential and Proprietary
  • 30. Google Alerts Google Confidential and Proprietary 30
  • 31. Blogger: Keep Supporters Informed and Engaged •  Easy publishing •  Complete control over look and feel •  Provide up to the minute news and updates •  Embed photos, videos, shared items and more •  Reach more people! www.Blogger.com Google Confidential and Proprietary 31
  • 32. Google Places: www.Google.com/Local/Add Local Listings on Google Search Results 20% of searches on Google are related to location How does it work? •  People search Google.com and Google Maps to find local businesses •  Business listings and enhanced data Local Listings on Google Maps are gathered from multiple sources including: •  Websites •  Yellow pages data •  Direct feed and submissions •  Businesses can add or edit their business listings using Google Places Google Confidential and Proprietary
  • 33. Detailed Info About Your Organization s Listing Metrics Dashboard • Organizations can monitor their listing using the Google Places dashboard. • How many people saw my listing? • How many people showed interest in my organization? • What search terms triggered my listing? Google Confidential and Proprietary
  • 34. A One Stop Shop for All Your Google Nonprofit Needs Google Confidential and Proprietary Google Confidential and Proprietary
  • 35. Google.com/Nonprofits Google Confidential and Proprietary 35
  • 36. Apply for Exclusive Nonprofit Products Google Confidential and Proprietary 36
  • 37. Easily View All Products Tools to promote your cause, raise money, and operate more efficiently Google Confidential and Proprietary 37
  • 38. Easily View All Products Google Confidential and Proprietary 38
  • 39. Videos & Help Resources Google Confidential and Proprietary 39
  • 40. www.google.com/nonprofits Google Confidential and Proprietary Google Confidential and Proprietary 40
  • 41. Thank You! Google Confidential and Proprietary Google Confidential and Proprietary 41