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SAY:
• “Applying was a very tough time.”
• “I was very stressed during the whole applying process.”
• “I didn't have confidence that I would find a job.”
• “There are almost no job descriptions for art historians.”
• “It was hard to know where to look for a job, since most websites have no entries for art historians.”
• “It was hard to find the courage and self esteem to search for a job.”
• “I didn’t have any work experience, and no one wanted that.”
• “In my university there was nothing that could prepare us for the working environment.”
• “I liked my university but I missed perspective on what I could do... Everything was so academic.”
• “I was not involved in the outside life, I was only present in academic circles between universities and people
studying the same degree. “
• “My German was too poor.”
• “During the interview I felt sick and nervous, but my boss was easygoing and he made me feel better.”
• “If I could change something from the past I would start earlier to search for a job and try to be more confident.”
• “If I could turn back time I would have applied to everything, and not try to fit the profile perfectly.”
THINK
• Studying abroad for seven years and then trying to search for a job back in her country made her insecure.
• Professional “failures” decreased self-esteem and confidence.
• Lacked help and support from the university in the process of searching a job.
• Some help in developing a cv BEFORE graduating could have helped her and saved her some time.
• Lacked a lot of contact with the professional world and guidance of how to value herself professionally and sell her
knowledge.
• After a log time of not speaking her mother language, she became rusty in her oral and written proficiency.
FEEL
• Too scared to jump in the unknown.
• Low self-esteem.
• Hard to motivate herself.
• Personal life affecting too much her professional life.
• Difficulties in trusting herself.
• Hard to find courage and discipline.
STAKEHOLDER
Highly
educated, multilingual, v
ery opened and
sensitive Art Historian
with international
studies
NEED
Needs a better way to
search for professional
opportunities while
remaining
confident, peaceful and
motivated
INSIGHT
Because not being able
to be productive or put
into action what has
been learned in the
university can be
frustrating resulting in
low self-esteem and
finally in a bad job
choice which creates no
professional future.

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Empathy map

  • 1. SAY: • “Applying was a very tough time.” • “I was very stressed during the whole applying process.” • “I didn't have confidence that I would find a job.” • “There are almost no job descriptions for art historians.” • “It was hard to know where to look for a job, since most websites have no entries for art historians.” • “It was hard to find the courage and self esteem to search for a job.” • “I didn’t have any work experience, and no one wanted that.” • “In my university there was nothing that could prepare us for the working environment.” • “I liked my university but I missed perspective on what I could do... Everything was so academic.” • “I was not involved in the outside life, I was only present in academic circles between universities and people studying the same degree. “ • “My German was too poor.” • “During the interview I felt sick and nervous, but my boss was easygoing and he made me feel better.” • “If I could change something from the past I would start earlier to search for a job and try to be more confident.” • “If I could turn back time I would have applied to everything, and not try to fit the profile perfectly.”
  • 2. THINK • Studying abroad for seven years and then trying to search for a job back in her country made her insecure. • Professional “failures” decreased self-esteem and confidence. • Lacked help and support from the university in the process of searching a job. • Some help in developing a cv BEFORE graduating could have helped her and saved her some time. • Lacked a lot of contact with the professional world and guidance of how to value herself professionally and sell her knowledge. • After a log time of not speaking her mother language, she became rusty in her oral and written proficiency. FEEL • Too scared to jump in the unknown. • Low self-esteem. • Hard to motivate herself. • Personal life affecting too much her professional life. • Difficulties in trusting herself. • Hard to find courage and discipline.
  • 3. STAKEHOLDER Highly educated, multilingual, v ery opened and sensitive Art Historian with international studies NEED Needs a better way to search for professional opportunities while remaining confident, peaceful and motivated INSIGHT Because not being able to be productive or put into action what has been learned in the university can be frustrating resulting in low self-esteem and finally in a bad job choice which creates no professional future.