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Building Trauma
Informed Healing
Teams in the Time
of Covid-19
Preventing Burnout, Building
Resilience and Supporting Vitality
in Reentry Leaders and Reentry
Teams
Understanding
Burnout and Stress
FamilyStress
Overworked
Unsupported
Self-Care
GrowthMind
Supported
Burnout and Compassion Fatigue
are Toxic Stress
Some parts of stress can’t be changed. Some
parts can. Self-Compassion, Self-Care, and
Connection are things we can effect to
reduce risks of toxic stress.
Stress Rest
In the Midst of Stress Find Your “Blue Sky Moments”
Burnout Vicarious Trauma
Compassion Fatigue
Moral Injury
Too much for too
long with too little…
Tired and Wired
Pause, Reflect,
Connect, Act
What Nourishment
Do I Need?
Turning Stress to Power w/ The 3 C’s
C
C
C
Self-Compassion: Understanding and kindness towards
yourself. Willingness to challenge your self and to accept your
needs. Tenderness with your vulnerability and setting limits
Self-Care: Taking actions to care for your needs. Eating,
resting, exercise, meaning and spirituality, setting limits,
recovery time and active relaxation practices.
Connection: Stress makes us want to isolate and often makes
us feel alone. Reaching out for support is a skill that gives us
the chance to heal.
Know Your Signs and Make a 3 C’s Plan
Physical & Psychological Signs
• Hyperarousal: Nightmares, difficulty
concentrating, being easily startled,
sleep difficulties.
• Repeated thoughts or images of
traumatic event
• Feeling numb/detached.
• Generalized despair and
hopelessness, and loss of idealism
• Guilt regarding your own survival
and/or pleasure
• Irritability, Anger, Cynicism, Disgust,
Fear
Behavior & Relationship Signs
q Difficulty setting boundaries with work.
Not having time/energy for yourself.
q Feeling disconnected from loved ones
and social withdrawal.
q Increased conflict or unable to pay
attention to other’s distressing stories
q Decreased interest in activities that used
to bring pleasure, enjoyment, or
relaxation
q Irritable, intolerant, agitated, impatient,
needy, and/or moody
q Increased dependencies or addictions
involving nicotine, alcohol, food, sex,
shopping…
Prevent Leader
Burnout
We Are People First and
Lifting Up Our Team We
Lift Ourselves
We are people first…
Self-Care is Health Care…
Leadership is at
its Root an Act
of Service
Together
Your team
needs you and
you need your
team…
• Repeat Mission Value Your Team – Leaders can repeat the spirit of
the team’s mission, remind their team of their strengths and know
they are valued and important
• Clear Messages on Best Practices – Leaders uplift and protect their
team.
• Check In With Wellness – Leaders can support wellness in the
pandemic by checking in with team about emotional and physical
well being and proactively addressing safety,
• Schedules that Promote Wellness – Enough time off, time to sleep,
adapt schedules to family needs.
• Clarity Reduces Anxiety – Provide a central source of information
and updates with well-defined roles and protocols.
• Encourage Discussions of Emotional Needs – Openly discuss
vulnerability and offer time to reflect on supporting emotional
needs.
• Wellness Team Leads/Champions – Have a team member
designated as some one to take the pulse of the team
and be a champion for team wellness.
Do what you can, with what you have,
to make your team a healing team.
Supporting
Transitions Teams
We Are People First and Lifting Up Our
Team We Lift Ourselves
Trauma Informed Principals
Trauma Transformed
Team Exercise: At the start of your team meetings ask members to reflect
on a time when they used one of these principals in their work.
Collaboration &
Empowerment
Resilience and
Recovery
Crisis
Counseling,
Not Therapy,
Is What's
Needed in
the Wake of
COVID-19
The five key concepts in crisis counseling are:
1. Strengths Based: It is strength-based, which means its
foundation is rooted in the assumption that resilience and
competence are innate human qualities.
2. Drop the Labels: Crisis counseling also employs anonymity.
Impacted individuals should not be diagnosed or labeled. As a
result, there are no resulting medical records.
3. Outreach Focused: The approach is outreach-oriented, in
which counselors provide services out in the community
rather than in traditional mental health settings. This occurs
primarily in homes, community centers and settings, as well
as in disaster shelters.
4. Culturally Responsive: It is culturally attuned, whereby all
staff appreciate and respect a community's cultural beliefs,
values, and primary language.
5. Supporting Existing Support: And it is aimed at supporting,
not replacing, existing community support systems (e.g., a
crisis counselor supports but does not organize, deliver, or
manage community recovery activities).
https://www.medscape.com/viewarticle/928306
R Social Support
R Perceived Fairness
R Work-load
R Problem-focused coping
R Relaxation Skills
R Optimism
R Conscientiousness
R Internal Locus of Control
R Personal Behaviors: a. Connection to spirituality, b. routines, c. participating
in activities one enjoys, and d. seeking help when needed.
R Interpersonal Relationships: a. spouses, b. children, c. extended family, and
d. friends.
R Clear Non-Work Identity: a. relationships to groups and activities one enjoys,
b. culture, and d. personal identity (self-connected).
R Work Environment: a. work culture, b. physical factors, and c. systemic
efficacy.
R Positive Work Relationships: a. connection with clients, b. supportive
relationships with colleges, and c. interactions with supervisors.
R Work Factors: a. work-load, b. work type, c. personal fit, and d.
meaningfulness of work.
R Reflecting on building a strong personal identity.
R Considering issues related to control vs. openness.
R Being internally aware and externally aware of oneself.
R Reflecting on important moments in life.
R Maintaining work life balance.
GROWING RESILIENCE EXERCISE
R Humor
R Spirituality
R Job-meaning
R Job-variety
R Self-care
R Strong Professional Values
R Positive Role Models
R Realistic Expectations
R Continued Learning
R Awareness of ‘big picture’
Resilient Teams: Reducing Burnout and Building Capacity in the Time of Covid-19

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Resilient Teams: Reducing Burnout and Building Capacity in the Time of Covid-19

  • 1. Building Trauma Informed Healing Teams in the Time of Covid-19 Preventing Burnout, Building Resilience and Supporting Vitality in Reentry Leaders and Reentry Teams
  • 2.
  • 4. FamilyStress Overworked Unsupported Self-Care GrowthMind Supported Burnout and Compassion Fatigue are Toxic Stress Some parts of stress can’t be changed. Some parts can. Self-Compassion, Self-Care, and Connection are things we can effect to reduce risks of toxic stress.
  • 5. Stress Rest In the Midst of Stress Find Your “Blue Sky Moments”
  • 6. Burnout Vicarious Trauma Compassion Fatigue Moral Injury Too much for too long with too little… Tired and Wired Pause, Reflect, Connect, Act What Nourishment Do I Need?
  • 7. Turning Stress to Power w/ The 3 C’s C C C Self-Compassion: Understanding and kindness towards yourself. Willingness to challenge your self and to accept your needs. Tenderness with your vulnerability and setting limits Self-Care: Taking actions to care for your needs. Eating, resting, exercise, meaning and spirituality, setting limits, recovery time and active relaxation practices. Connection: Stress makes us want to isolate and often makes us feel alone. Reaching out for support is a skill that gives us the chance to heal.
  • 8. Know Your Signs and Make a 3 C’s Plan Physical & Psychological Signs • Hyperarousal: Nightmares, difficulty concentrating, being easily startled, sleep difficulties. • Repeated thoughts or images of traumatic event • Feeling numb/detached. • Generalized despair and hopelessness, and loss of idealism • Guilt regarding your own survival and/or pleasure • Irritability, Anger, Cynicism, Disgust, Fear Behavior & Relationship Signs q Difficulty setting boundaries with work. Not having time/energy for yourself. q Feeling disconnected from loved ones and social withdrawal. q Increased conflict or unable to pay attention to other’s distressing stories q Decreased interest in activities that used to bring pleasure, enjoyment, or relaxation q Irritable, intolerant, agitated, impatient, needy, and/or moody q Increased dependencies or addictions involving nicotine, alcohol, food, sex, shopping…
  • 9. Prevent Leader Burnout We Are People First and Lifting Up Our Team We Lift Ourselves
  • 10. We are people first… Self-Care is Health Care…
  • 11. Leadership is at its Root an Act of Service Together Your team needs you and you need your team… • Repeat Mission Value Your Team – Leaders can repeat the spirit of the team’s mission, remind their team of their strengths and know they are valued and important • Clear Messages on Best Practices – Leaders uplift and protect their team. • Check In With Wellness – Leaders can support wellness in the pandemic by checking in with team about emotional and physical well being and proactively addressing safety, • Schedules that Promote Wellness – Enough time off, time to sleep, adapt schedules to family needs. • Clarity Reduces Anxiety – Provide a central source of information and updates with well-defined roles and protocols. • Encourage Discussions of Emotional Needs – Openly discuss vulnerability and offer time to reflect on supporting emotional needs. • Wellness Team Leads/Champions – Have a team member designated as some one to take the pulse of the team and be a champion for team wellness.
  • 12. Do what you can, with what you have, to make your team a healing team.
  • 13. Supporting Transitions Teams We Are People First and Lifting Up Our Team We Lift Ourselves
  • 14. Trauma Informed Principals Trauma Transformed Team Exercise: At the start of your team meetings ask members to reflect on a time when they used one of these principals in their work. Collaboration & Empowerment Resilience and Recovery
  • 15. Crisis Counseling, Not Therapy, Is What's Needed in the Wake of COVID-19 The five key concepts in crisis counseling are: 1. Strengths Based: It is strength-based, which means its foundation is rooted in the assumption that resilience and competence are innate human qualities. 2. Drop the Labels: Crisis counseling also employs anonymity. Impacted individuals should not be diagnosed or labeled. As a result, there are no resulting medical records. 3. Outreach Focused: The approach is outreach-oriented, in which counselors provide services out in the community rather than in traditional mental health settings. This occurs primarily in homes, community centers and settings, as well as in disaster shelters. 4. Culturally Responsive: It is culturally attuned, whereby all staff appreciate and respect a community's cultural beliefs, values, and primary language. 5. Supporting Existing Support: And it is aimed at supporting, not replacing, existing community support systems (e.g., a crisis counselor supports but does not organize, deliver, or manage community recovery activities). https://www.medscape.com/viewarticle/928306
  • 16. R Social Support R Perceived Fairness R Work-load R Problem-focused coping R Relaxation Skills R Optimism R Conscientiousness R Internal Locus of Control R Personal Behaviors: a. Connection to spirituality, b. routines, c. participating in activities one enjoys, and d. seeking help when needed. R Interpersonal Relationships: a. spouses, b. children, c. extended family, and d. friends. R Clear Non-Work Identity: a. relationships to groups and activities one enjoys, b. culture, and d. personal identity (self-connected). R Work Environment: a. work culture, b. physical factors, and c. systemic efficacy. R Positive Work Relationships: a. connection with clients, b. supportive relationships with colleges, and c. interactions with supervisors. R Work Factors: a. work-load, b. work type, c. personal fit, and d. meaningfulness of work. R Reflecting on building a strong personal identity. R Considering issues related to control vs. openness. R Being internally aware and externally aware of oneself. R Reflecting on important moments in life. R Maintaining work life balance. GROWING RESILIENCE EXERCISE R Humor R Spirituality R Job-meaning R Job-variety R Self-care R Strong Professional Values R Positive Role Models R Realistic Expectations R Continued Learning R Awareness of ‘big picture’