Instructions for Submissions thorugh G- Classroom.pptx
Research the customer service representative job description using t
1. Research the customer service representative job description
using the O*Net Database and create a PowerPoint presentation
of at least 4 slides (with 200-250 words of speaker notes per
slide) plus title and reference slide that addresses the following:
Describe 5 qualifications that should be found in a customer
service representative job description.
What level of education should be necessary for a customer
service representative, and why?
What kinds of job experience should the customer service
representative have, and why?
What skills should the customer service representative
demonstrate to be successful in the position?
Link to O*Net: https://www.onetonline.org