5. • A key result area (KRA) is an strategic factor either
internal to the organization or external
• Strong positive results must be realized for the
organization to achieve its strategic goal(s),
• Key result areas are sometimes referred to “critical
success
factors” or “key drivers of success.”
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Pointtonote
• KRA is not the result.
•KRA is the area identified as important or
crucial where a result will assist in the
achievement of the set objectives or goal.
• KRA defines what a job is expected to
accomplish.
• KRA’s might fall within the scope of Key
Performance Areas (KPA)
8. • Key Performance Indicators (KPIs) are high level
measures or metrics
• Give the leadership team an “indication” regarding
progress towards achieving a particular objective.
• Careful attention should be given in defining each of
these
core strategic planning and management elements.
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Pointtonote
•KPA is the overall scope of activities
that
an individual on a job role has to
perform.
•KPA is not always result focused.
•KPA’s can be inclusive of KRA’s
13. Process Setup
Appraisal Year Setup
Appraisal Cycle Setup
Master KRA, KPI
Definition
KRA, KPI
Definition &
Mapping
Review Hierarchy
Setup
P
r
o
c
e
s
sFlow
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•Maintaining good working condition in plant.
•Optimum Resource Utilization.
•Process Improvement.
•Safety and Prevention planning and control.
•Working within the company’s SLA(Service
Level Agreement), GRC(Governance, Risk
Management and Compliance) policies
16. •If you can’t measure it, you can’t
manage it.
•Be so good, that they cant ignore
you.
•When you can’t make them see the
light, make them feel the HEAT.
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