1. SCHOOL OF LANGUAGES
LINGÜISTICS MASTERY’S PROGRAM
TEACHER: NADIA JARAMILLO
STUDENT: LUIS CUZCO
SUBJECT: TECHNOLOGICAL
EDUCATIONAL TOOLS
IBARRA – OCTOBER 2012
3. RECEIVING SKILLS
Listening is composed of six distinct components
Hearing: The physiological process of receiving
sound and/or other stimuli.
Attending: The conscious and unconscious process
of focusing attention on external stimuli.
Interpreting: The process of decoding the symbols
or behavior attended to.
Evaluating: The process of deciding the value of the
information to the receiver.
Remembering: The process of placing the
appropriate information into short-term or long-term
storage.
Responding: The process of giving feedback to the
source and/or other receivers.
4. Facts about Listening
Listening is our primary
communication activity.
Our listening habits are not the
result of training but rather the
result of the lack of it.
Most individuals are inefficient
listeners.
Inefficient and ineffective
listening is extraordinarily
costly.
Good listening can be taught.
5. Styles of receiving:
There are a number of styles of
receiving information. The
appropriate style is dependent
upon the relative importance of
content compared to the
relationship and the
involvement of the individual
receiving the information.
7. The Poor Listener: Tunes out dry
topics.
1.- Find areas of interest.
The Good Listener: Seizes
opportunities: "What's in it for me?"
The Poor Listener: Tunes out if
delivery is poor.
2.- Judge content, not delivery.
The Good Listener: Judges
content, skips over delivery errors.
The Poor Listener: Tends to enter
into argument.
3.- Hold your fire.
The Good Listener: Doesn't judge
until comprehension is complete.
The Poor Listener: Listens for facts.
4.- Listen for ideas. The Good Listener: Listens for
central theme.
The Poor Listener: Is busy with form,
misses content.
5.- Be a flexible note taker.
The Good Listener: Adjusts to topic
and organizational pattern.
8. The Poor Listener: Shows no energy output,
fakes attention.
6.- Work at listening. The Good Listener: Works hard; exhibits
alertness.
The Poor Listener: Is distracted easily.
The Good Listener: Fights or avoids
7.- Resist distractions.
distractions; tolerates bad habits in others;
knows how to concentrate.
The Poor Listener: Resists difficult material;
seeks light, recreational material.
8.- Exercise your mind. The Good Listener: Uses heavier material as
exercise for the mind.
The Poor Listener: Reacts to emotional
9.- Keep your mind words.
open. The Good Listener: Interprets emotional
words; does not get hung up on them.
The Poor Listener: Tends to daydream with
slow speakers.
10.- Thought is faster
The Good Listener: Challenges, anticipates,
than speech; use it.
mentally summarizes, weights the evidence,
listens between the lines to tone and voice.
