1. Louise Farmer
12 Joe Brown Ave, Mosgiel, Dunedin, 9024
NEW ZEALAND
H: 03 4897488- C- 027 33 33 144
louisefarmernz@gmail.com
Personal profile
I am an enthusiastic, positive person who has a passion for providing top quality
customer service and going the extra mile for the customer. I have spent many years
in the New Home Building industry with a strong focus on sales.
New Home Building is a competitive industry especially when it is commission based
but I feel this has helped me develop a strong independent work ethic that would be
useful for many new positions.
I have many and varied interests and have the personality and drive to try my hand
at any role and be successful.
My four children are now aged 15 -20 so I am extremely flexible in the days and
hours I can work and am available at short notice to cover sick or annual leave for
my work colleagues.
Key skills and qualities
- Excellent presentation and customer service skills
- Experience working in a variety of roles meeting the needs of clients.
- Relate well to a wide range of people including people of different ages and from
diverse backgrounds and cultures.
- Good time management skills and ability to prioritize my work load.
- All aspects of point of sale including eft-pos both in store and mail order
- Display of stock including window displays
- Stock ordering and stock take
- Cash handling and banking
- Maintaining a clean and tidy appealing store and creating a welcoming environment
for customer
Using databases and computer software programmes.
As a New Home Consultant I had to keep accurate information on all clients during
the planning stages and present this information in a professional format ready to
present to council.
Personal achievements
2004 New Home Consultant of the Year
Reaching the sales target set by Head Office
2004 Gold Award- New Home Consultant NZ
Achieving sales in excess of 3.5 Million dollars in one year.
NZQA in Chair Side Assisting
David Reid Homes
Dunedin
2. February 2010 - May 2013
New Home Consultant
- Sales
- Customer Service
- Assisting with design of home
- Helping client select products and fittings for their new home
- Consulting with clients and advising on interior design, including paint colour, tiles,
carpet and window dressings.
- Accurate data base control
- Arranging site meeting with clients and sub contractors
- Liaison with clients sub-trades and all people involved in the building of the clients
new home.
Signature Homes
Dunedin
February 2000 - March 2005
New Home Consultant
-Designing and selling new homes.
-Maintaining an effective data base
-Cold calling and follow up
-Obtaining quotes for work from sub contractors
-Assisting clients with product selection
-Working directly with clients to ensure their home is everything they dream it should
be.
Christopher Robertson
Dunedin
1986 - February 1995
Chairside Assistant
-Maintaining client records
-Taking and developing x-rays
-All aspects of chairside assisting of the Orthodontist, including sterilisation and
infection control.
-Proficient at four handed dentistry
-Front reception duties, answering the phone, running an efficient appointment book
and filing.
Education and training
Kaikoria Valley College
1981 - 1986
Dunedin
Sixth Form Certificate
Interests and hobbies
Horse Riding - for pleasure and competitive.
Member of the Otago Pleasure Horsemen
Secretary of Otago Road Safety Trust
Supporting and caring for my four teenage children
Director of Farmer Scanning Services Ltd (mine and my husbands business)
