1. Founded as ADP Dealer Services in 1972 CDK Global is the leading
provider of vehicle retail technology solutions for dealers and
manufacturers around the world.
Talent Management Summer Internship 2015
Project Focus : Change Management and
Development of CDK’s Center Of Excellence
Develop
Business
Acumen
Provide Value
Added
Contributions
Expand HR /
Functional
Development
Apply
Theoretical
Knowledge to
Business
Practice
Key Takeaways
Project Role Accomplishments
Development of CDK
Global Change
Framework
− Constructed
framework unique to
CDK brand
-Proposed framework to
HR Leadership Team
Deployment and
Communications Plan
for SuccessFactors©
− Conducted current
state/ Impact Analysis
-Innovative launch
strategy for system
launch in September
Establish strategy and
approach to change
for “Fueling for
Growth” Initiative
− Thought leader and
active contributor
-First Kick-off meeting
with Deployment and
Change Management
work streams
Design Diversity and
Inclusion founding
Strategy and
Framework
− Key contributor and
facilitator for the
development of Global
D&I Strategy
- Established team
strategic pillars, mission,
and goals.
What does a Global Change
Framework look like for CDK Global?
Strategy Prepare Engage Enable Drive
“With all of the changes and
transitions in CDKs future it is
important that all members of
the company are equipped to
accept change and propel it
forward as change agents.
There currently seems to be a
gap between where we are and
where we want to be in regards
to a culture of change. Our
aim it to provide a global
change management
framework that is unique to
CDKs brand and offers a
shared language of
empowerment.”
Liz Anderson – LOP - 2016
Why Change
Management? 39%
of employees are
resistant to
change
of leaders do not
demonstrate
behaviors that
support change
33% 14%
Inadequate
resources
14%
Other obstacles
Projects tend to fail as a
result of people-related
issues, not technical ones.
Project Spotlight: