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Carlos Serra - Strategic PMO, Let's Realise Some Benefits - FuturePMO 2018

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Carlos Serra - Strategic PMO, Let's Realise Some Benefits - FuturePMO 2018

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Presented by Carlos Serra, Head of Project Support Office, Church of England
Presentation Synopsis: Benefit realisation overlaps across multiple projects and crosses the boundaries between projects and business as usual operations. Because of that, project team are not able to be involved in all phases of a benefits realisation life cycle. In the workshop, attendees will discuss their views and experiences on how a PMO can take a strategic role in the benefits realisation process within an organisation and become a pivotal element of the strategy execution process. At the end, summaries from the groups will be compared to a set of good practices.

Presented by Carlos Serra, Head of Project Support Office, Church of England
Presentation Synopsis: Benefit realisation overlaps across multiple projects and crosses the boundaries between projects and business as usual operations. Because of that, project team are not able to be involved in all phases of a benefits realisation life cycle. In the workshop, attendees will discuss their views and experiences on how a PMO can take a strategic role in the benefits realisation process within an organisation and become a pivotal element of the strategy execution process. At the end, summaries from the groups will be compared to a set of good practices.

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Carlos Serra - Strategic PMO, Let's Realise Some Benefits - FuturePMO 2018

  1. 1. Strategic PMO: let's realise some benefits! FuturePMO Conference 4th October 2018 Carlos Serra
  2. 2. The presenter: Carlos Serra 17+ years’ experience in Project, Program and Portfolio management in Brazil and UK, having worked for Exxon Mobil, Petrobras, Lloyd’s Register, Gazprom, Colart International Holdings and The Church of England. Researcher. Author of academic and non-academic articles. Reviewer for the International Journal of Project Management. Author of Benefits Realisation Management: Strategic Value from Portfolios, Programs, and Projects. Guest Lecturer for the Warwick Business School (UK). Conference speaker. MSc in Program and Project Management (University of Warwick, UK) Masters in Project Management (UFRJ, Brazil) BSc in Production Engineering (CEFET-RJ, Brazil) PMP® - Project Management Professional (PMI) APMP - The APM Project Management Qualification (APM UK) Prince2 Foundation & Practitioner (Axelos/APMG) Managing Projects With Microsoft Office Project (Microsoft) 2Strategic PMO: let's realise some benefits! Carlos Eduardo Martins Serra®
  3. 3. I - Introduction 10 minutes
  4. 4. Organisations applying Benefits Realisation Management The companies above had case studies presented in conferences and/or published online. Strategic PMO: let's realise some benefits! Carlos Eduardo Martins Serra, MSc, PMP® 3
  5. 5. PMO: One acronym, multiple levels and roles PMO levels Portfolio Programme Project PMO roles Strategic PMO: let's realise some benefits! Carlos Eduardo Martins Serra® CoE Governance Control & reporting Support Delivery Processes Oversight TrackingAssist/advise Enable
  6. 6. PMO lifecycle vs benefits realisation lifecycle Strategic PMO: let's realise some benefits! Carlos Eduardo Martins Serra® Project PMO lifecycle Programme PMO lifecycle Portfolio PMO lifecycle Benefits realisation lifecycle All levels of PMO can have an strategic impact by supporting the benefits realisation process
  7. 7. Some examples of BRM activities performed by a PMO function are… Identifying and mapping benefits Supporting the production of business cases Tracking pre- delivery ability to realise benefits Running BRM health checks / deep dives Tracking post- delivery benefits realisation Tracking post- closure benefits realisation Coordinating post implementation reviews Strategic PMO: let's realise some benefits! Carlos Eduardo Martins Serra®
  8. 8. 2 - Group Activity Tasks: Split the attendees into 4 groups Identify 1 sprint lead per group
  9. 9. Identify activities Time box: 3 minutes Agree on findings Time box: 7 minutes Present findings Time box: 3 minutes per group X 4 Group activity overview - Iterative process Role of the sprint lead: • Track the time • Remove blockers
  10. 10. Iteration 1 – Identify Activities (brainstorm) • Each person writes down activities in post its • Everybody put their post its on the flip chart • Similar activities to be put one over the other Time box: 3 minutes
  11. 11. Iteration 2 – Agree on findings • Group reviews the results • Group identifies: • Areas with heavy activity – where PMOs are contributing more to BRM • Areas non-covered (gaps) – where to increase focus to have a more strategic impact on BRM • Any others relevant findings/conclusions Time box: 7 minutes
  12. 12. 3 - Findings and conclusions
  13. 13. Iteration 3 – Presentation of results • Groups present: • Areas with heavy activity • Areas not covered by the discussion (gaps) • Any others relevant findings/conclusions Time box: 3 minutes per group X 4
  14. 14. Presenter: Carlos Eduardo Martins Serra, MSc, PMP® Website (blog): http://www.projectizing.com Email: carlos.serra@projectizing.com LinkedIn: http://linkedin.com/in/carloseduardomartinsserra Closure Thank you! 20Strategic PMO: let's realise some benefits! Carlos Eduardo Martins Serra, MSc, PMP®

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