Providers who have typically heard, “If you build it they will come,” and have seen this hold true in several instances often find this is not readily the case with African immigrant survivors of domestic violence. There is not much improvement in the response to assessing services by providing “language translation” only. The practices, perception and priorities of the African immigrant survivor are crucial factors in seeking and receiving services. This workshop will provide information on how beyond language translation, cultural and societal issues can manifest as barriers and obstacles to African immigrant survivors assessing services.
Maryland Network Against Domestic Violence (MNADV) Workshop - Providing Culturally Relevant Services to African Immigrants
1. CULTURAL AND SOCIETAL
BARRIERS AND OBSTACLES TO
SERVICES AND BEST PRACTICES
NOVEMBER 15, 2016
Lillian Agbeyegbe, DrPH, CHES, CPH
Executive Director
2. LEARNING OBJECTIVE
• Discuss cultural reflections on faith and
community values, and their impact on seeking
services.
• Societal obstacles to seeking services.
• Discussion on best practices – both academic
and intuitively.
3. OUTLINE
• Understanding the African Immigrant
• Cultural and Faith Perspective on Community Services
• Societal obstacles to Seeking Services
• Best Practices – Academic and Intuitive
12. INTIMATE PARTNER VIOLENCE –
NON-AFRICAN IMMIGRANT
• Physical and Non-Physical
• UnacceptablePerspective
• Remove self and children
• Seek help as necessaryPriority
• Law enforcement
• LegalPractice
13. INTIMATE PARTNER VIOLENCE –
AFRICAN IMMIGRANT
• Mainly physical
• Should be toleratedPerspective
• No “dirty linen” in public
• Maintain “all is well” imagePriority
• Non-disclosure
• Seek faith family interventionPractice
14. SERVICES
Food
Stamps
Thrift
Store
Counselling
A means to an end
PERSPECTIVE
• Not culturally acceptable
• For those “suffering”
Ensure continuity in ability to
function
PRIORITY
• Maintain appearances
Seek services as necessary
PRACTICE
• Do not seek services
• Do not accept when offered
15. SOCIETAL OBSTACLES -
AWARENESS
Individual
Perception
• Perceived
Susceptability
• Perceived
Severity
Modifying
Factors
• Demographic
variables
• Knowledge
• Cues to Action
Likelihood of
Action
• Perceived
Benefits
• Perceived
Barrier
Health Belief Model – 1950 by Hochbaum, Rosenstock and Kegels
21. BEST PRACTICES–
ACADEMIC
• Awareness of their values, beliefs and biases
• Knowledge of their clients’ values, belief and cultural practices
• Skills to use culturally appropriate and sensitive intervention strategies
23. BEST PRACTICES–
ACADEMIC
• Value on Spirituality
• Lack of trust in system
• Encourage greater collaboration and community participation
24. BEST PRACTICES–
ACADEMIC
• Go to family; Go to cultural/social leaders; Go outside community
• Ally with “Progressive” leaders; Engage Women and leaders; Community Outreach
25. BEST PRACTICE –
RISK COMMUNICATION
Risk communication is an interactive process of exchange of information
and opinion among individuals, groups, and institutions. It involves multiple
messages about the nature of risk and other messages, not strictly about
risk, that express concerns, opinions, or reactions to risk messages or to
legal and institutional arrangements for risk management.”
- National Research Council Committee (1989)
Professional
Knowledge
African Immigrant
Fear
29. CALL TO ACTION
• Two-way communicationC
• Incorporate information into
programsI
• Community-wide educationE
• Research to document
population-specific knowledgeR