1. LetitiaP. Baker (443) 230-3906 (Home) bakerfamily818@gmail.com
(443) 618-0957 (Mobile)
Summary
Lower-level management professional with a background in banking, non-profit administration, and clerical duties.
Interested in pursuing an administrative position while completing degree.
Career Highlights
 Multiple positions held as a volunteer in the USAG Stuttgart community (2011-2014)
 Supplemental Instructor and Certified Tutor (math, biology, chemistry, psychology, and Spanish) at Anne Arundel
Community College Tutoring Center in Arnold, MD (2010-2011)
 Administrative assistant at Anne Arundel Community College Tutoring Center in Arnold, MD (2010-2011)
 Lead-Teller supervisor at 3 different branches of Wells Fargo Banks (2006-2008)
Experience
Billing Specialist
Metropolitan Travel Service
July 2014- December 2015 (1 year 5 months) • Annandale, Virginia
While employed with Metropolitan Travel Service, I managed third-party credit card authorizations and hotel reservations.
I maintained records and completed data entry on a daily basis. I responded quickly to retrieving and processing guest
reservations and changes. In addition to these tasks, I maintained the corporate credit card bill and worked with
properties and clients in order to process refunds in a timely manner.
Community Volunteer
Fort George G. Meade, MD
April 2014-Present (1 year 8 months) • Fort Meade, MD
I have volunteered with several organizations within the Fort Meade community. I am an active member of the Catholic
community and teach the 7th grade faith formation class. I served as a den leader for my son’s Cub Scout pack last year
and currently serve as one of the den leaders this year for Pack 377. I am an active member of the Pershing Hill PTA and
act as a chaperone and classroom aide when requested.
Community Volunteer
USAG Stuttgart Religious Services Office
April 2011 – April 2014 (2 years 9 months) • USAG Stuttgart, Germany
From 2011-2014, I have volunteered within the Army community when employment was not readily available.
This military base operates at a 75% capacity so the jobs are not readily available for non-veteran applicants. To make
the best of the situation, I volunteered my time (20-30 hours/week) to the Religious Services Office. Most notably to the
Vacation Bible School and Mothers of Preschoolers programs.
Tutoring Department
Anne Arundel CC
May 2009 - April 2011 (11 months) • Arnold, Maryland
Multiple positions held while employed with the AACC Tutoring Office.
1) Administrative assistant. Responsible for processing applications, returning phone calls, logging hours for pay,
establishing tutor-student assignments, and maintaining tutor certification logs.
2) Certified tutor. Assigned one-on-one tutoring sessions in Math, Biology, Chemistry, Psychology, and Spanish. Met with
students for 30-60 minute sessions once a week and helped with study guides and planning.
3) Supplemental Instructor. I led weekly group tutoring sessions to expand on a professor's Spanish lessons.
Lead Teller
Wells Fargo Bank TexasNA
June 2006 - March 2008 (1 years 9 months) • Fort Worth, New Braunfels, and Watauga, TX
Supervisor to a teller team of 8-12 tellers
Responsible for scheduling, vault orders and balancing, managing training certifications, and maintaining sales goals

2. Education
University of Maryland University College Europe
Bachelor's Degree
2011 - 2013
Anne Arundel CC
Associate’s Degree
2008 - 2010
Associate’s of Science: Biology
Associate’s of Science: Psychology
Professional Memberships/Awards
 Phi Theta Kappa
 National Honor Society
 MOPS International Steering Team
 Magna Cum Laude (AAS Psychology)
 Magna Cum Laude (AAS Biology)
Interests
 Community Service/Volunteering
 Education/Learning
 Health Care
 Family/Children
 Religion
Skills
 Microsoft Office Excel (Intermediate)
 Microsoft Word (Expert)
 Microsoft Office Powerpoint (Intermediate)
 Data Entry (Intermediate)
References
Sherry Harshaw, President
Metropolitan Travel Service
202-641-7135
Dawn C. Reyes
Anne Arundel Community College
410-760-1322
dawnlynnreyes@gmail.com
Sheila Stewart
Director of Religious Services, Fort George G. Meade Chapels
301-677-6038
Richard Powers
Associate Professor, University of Maryland University College Europe
rpowers100@yahoo.com