1. CAROLINA ALFORD
113 Charter Ct Cary NC 27511 Phone: 919-353-2377 carol.c.alford@gmail.com
KEY WORDS
Children, Youth, Families Social Work
Coaching, Educating, & Empowerment
Intake, In-care and Aftercare Case Management
Human Service Referrals & Service Coordination
Assessment, Plan of Care Development & Outcome
Evaluation
Health Education & Monitoring of Chronic
Conditions
EDUCATION
 University of North Carolina at Chapel Hill, Master in Social Work, May 2011
 Universidad de Los Andes, Graduate Studies in Human Resources Management, October 1993
 Universidad Santo Tomas de Aquino, BA in Psychology, 1990
CREDENTIALS
NC Licensed Clinical Social Worker Associate #P010337 Issued 3/18/2016 Valid Through 4/30/2018
RELATED EXPERIENCE
Duke University - Division of Community and Family Medicine. Latch Health Education Specialist (April-July
2016). Monitored and assisted in the adherence to specialty care of uninsured patients with chronic health
conditions. Provided health education and monitored health outcomes of enrolled patients. Assisted in
coordinating all type of human services referrals for patients. Care Manager for patients of Project Access of
Durham Co.
Woody’s Mom Inc. CAP-C Case Manager (August 2011-March 2016). Case manage the needs of children with
long-term special healthcare necessities through federal and state funded programs of the Division of Medical
Assistance, NC Department of Health and Human Services.
Wake County Department of Human Services. Intern (August 2010-April 2011). Assisted the planning and
execution of multiple initiatives related to Human Capital Development which involved direct practice, program
development, and program administration, all conducive to eradicate poverty among agency’s clients. Assessed
and mapped the community assets in the county’s western region through community participation and
multidisciplinary teamwork.
Harnett County Department of Social Services. CPS Social Worker (April 2008-July 2010). Investigated Child
Protective Services reports of alleged abuse, neglect, and dependency. Provided in-home services and referrals
for families found in need of intervention.
Lee County Youth Services. Youth Shelter Social Worker (Jan 2007-April 2008). Conducted the intake, in-care
and aftercare case management for the residents and their families. Facilitated parenting workshops in English
and Spanish.

2. Baptist Children’s Homes NC (Wilderness Camping). Case Manager (March 2004-December 2006). Conducted
the intake, in-care and aftercare case management for boys and their families for a third of NC. Facilitated
parenting workshops
Renaissance Charter School. Spanish Teacher and Afterschool Tutor (August 2003-March 2004). Developed own
curricula and educated preschool and elementary students in Spanish. Assisted classroom teachers and guided
students during afterschool activities.
OTHER EXPERIENCE
Local churches and non-profit agencies in NC.
Volunteer and member (2003-Current). Provided diverse administrative and ministerial assistance for churches
attended in the US.
Professional in Human Resources Administration:
January 1988-December 2002, Colombia, SA: Performed multiple human resources development positions in
government, private, and non- profit organizations of varied sizes, including Colombia’s Central Bank.
Three private universities in Colombia: January 1994-July 1996, Colombia South America: Instructed classes in
organizational psychology for undergraduate students from three universities in Bogota, Colombia, S.A
LANGUAGES
Native: Spanish & Proficient in English
HONORS
Child Welfare Educational Collaborative Scholar since 2008. Award of Excellence in Direct Service, Baptist
Children’s Homes of NC, 2005
REFERENCES
 Wanda F. Reives, MSW Faculty Member, UNC School of Social Work 919-962-8982:
wreives@email.unc.edu
 Kay R. Burriss, LCSW Assistant Director, Baptist Children’s Homes of NC 910-245-4034:
krburriss@bchfamily.org
 Cathy Keever, LCSW Field Supervisor, Harnett County DSS 910-814-6671: ckeever@harnett.org
 Roy Haddock, PhD, Child Psychologist, 910-624-3094: royhaddock@hotmail.com
 Diana Watson,RN, Program Manager Woody’s Mom Inc. 919-455-3908 or 919-336-5907:
diana@woodysmom.org
 Angel Romero Ruiz, MA, LATCH Program Manager, 919-613-6652: angel.romero@duke.edu
August 2016