1. Robert Louis Townsend
(256) 343-3396 rltownsend@crimson.ua.edu
EDUCATION Bachelor ofScience in Commerce & Business Administration
The University of Alabama, Culverhouse College of Commerce, Tuscaloosa, AL, Dec. 2017
Major: Accounting
Specialization: Professional Accounting
Minor: Computer Technology and Applications
UA GPA: 3.57/4.0
Computer Skills:Experience with Microsoft Excel, PowerPoint, Word, Quickbooks
WORK
EXPERIENCE
United States National Guard, Georgia Army National Guard, Atlanta, GA, May 2014-Present
 Proficient in the operation of 9 different pieces of heavy equipment.
 Prepare documents and regular maintenance of equipment costing 10 million dollars.
 Lead upwards of 10 soldiers as the team leader to accomplish goals and orders.
Claims Representative,Disabled American Veterans,Tuscaloosa, AL, September 2016-Present
 Involved in all aspects of customer service to help veterans receive disability benefits.
 Performed as a team of up to 4 to ensure every veteran is treated fair and equal.
 Developed interpersonal skills through customer service and critical thinking.
 Used Microsoft Office to create documents and spreadsheets to accomplish goals.
Lab Technician, Energy Technical Services Northport, AL, June 2014-October 2014
 Performed coal testing in preparation for the safe use in power plants.
 Worked as a team of 5 to accomplish daily challenges and supply customer service.
 Developed Excel spreadsheets to facilitate daily reconciliation of sales.
LEADERSHIP
AND
COMMUNITY
SERVICE
Mentor, United CerebralPalsy of East Central Alabama, Anniston, AL, 2015
 Supervised and worked with 10 adults with cerebralpalsy and other illnesses.
 Taught patients hands-on skills and social skills through compassion and understanding.
 Developed a deep understanding of patience and care.
NewMember Educator, Delta ChiFraternity, Tuscaloosa, AL, January 2011-August 2011
 Responsible for the education and growth of 25 new members.
 Prepared events and traditions for the chapter and the wellbeing of its members.
 Led and developed plans for expanded learning and success in college for new members.
Hurricane MatthewRelief, Georgia Army National Guard, Savannah, GA 2016
 Volunteered to respond to the call of duty of a natural disaster along the coast.
 Aided and worked to help restore civilization to those whom were affected.
 Worked as a team of 30 to clean up damage and ensure the safety of civilians.
INVOLVEMENT Phi Sigma Theta National Honor Society Center for Service and Leadership
AND HONORS Dean’s Lists Campus Veterans Association
Delta Chi Fraternity for Men
Veterans and Military Affairs
Intramural Flag Football