LEO & LSG Webinar: Practice makes perfect
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How the right practice makes perfect learning Outside the Matrix films, not everything can be mastered 'just in time'. Skills and techniques need to be practiced and every new situation must be rapidly assessed to decide which technique is appropriate to apply. At a time when everything seems to be moving more quickly, how do learning and development professionals support busy people to develop and master business critical skills? Join LEO's experts as they outline various approaches for supporting busy people to master key skills. Drawing on real-world examples they will provide practical tips on a range of methods including: · Games with purpose · Mobile games · Simulations · Spaced practice · Blending techniques
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LEO & LSG Webinar: Practice makes perfect
- 1. Practice makes Perfect? Imogen Casebourne Director of Learning FOLLOW US ON @leolearning @icasebourne Andrew Joly Director of Strategic Design
- 2. Can you have performance without hard work? FOLLOW US ON @leolearning @icasebourne
- 3. LEO believes that technology-enabled learning innovation has the power to deliver truly transformational results. Our purpose is to help clients deploy learning technology to deliver outcomes precisely aligned to their business goals. FOLLOW US ON @leolearning @icasebourne
- 4. Practice makes perfect? Why we need to support practice Techniques for accelerating learning and aiding transfer to the workplace What that means for learning strategy What that might look like FOLLOW US ON @leolearning @icasebourne
- 5. Fast changing world FOLLOW US ON @leolearning @icasebourne
- 6. Performance support is an essential part of the solution FOLLOW US ON @leolearning @icasebourne
- 7. But it isn’t the whole solution FOLLOW US ON @leolearning @icasebourne
- 8. 10,000 hours 10,000 FOLLOW US ON @leolearning @icasebourne
- 9. Delivering for the business by developing expertise FOLLOW US ON @leolearning @icasebourne
- 10. How do we deliver and maintain skills? FOLLOW US ON @leolearning @icasebourne
- 11. How do we deliver and maintain skills? FOLLOW US ON @leolearning @icasebourne
- 12. How can we use technology to develop situational awareness? FOLLOW US ON @leolearning @icasebourne
- 13. How can we use technology to develop situational awareness? FOLLOW US ON @leolearning @icasebourne
- 14. How do we fit this into the learning experience? FOLLOW US ON @leolearning @icasebourne
- 15. Just in Case Fire Drill (!) FOLLOW US ON @leolearning @icasebourne Just in Time Performance Just Getting Support Good at what you do Fast
- 16. Strategic design - vision The right strategic learning mix for learner needs, learner performance, and business strategy Learning Architectures Learning Need Learning Mode Context Journey FOLLOW US ON @leolearning @icasebourne
- 17. FOLLOW US ON @leolearning @icasebourne Channel E-learning Offline Activity Coaching Scenario Video EPSS Game Simulation Social Media PDF Mobile Comms
- 18. FOLLOW US ON @leolearning @icasebourne Channel E-learning Offline Activity Coaching Scenario Video EPSS Game Simulation Social Media PDF Mobile Comms Business Requirements A B C
- 19. FOLLOW US ON @leolearning @icasebourne Channel E-learning Offline Activity Coaching Scenario Video EPSS Game Simulation Social Media PDF Mobile Comms Business Requirements A B C Learner Requirements X Y Z
- 20. Mode FOLLOW US ON @leolearning @icasebourne Channel E-learning Offline Activity Coaching Scenario Video EPSS Game Simulation Social Media PDF Mobile Comms Business Requirements A B C Learner Requirements X Y Z Read Test Ask Watch Play Explore Find Listen Solve Discuss Share Touch
- 21. Mode FOLLOW US ON @leolearning @icasebourne Channel E-learning Offline Activity Coaching Scenario Video EPSS Game Simulation Social Media PDF Mobile Comms Business Requirements A B C Learner Requirements X Y Z Read Test Ask Watch Play Explore Find Listen Solve Discuss Share Touch
- 22. Mode FOLLOW US ON @leolearning @icasebourne Channel E-learning Offline Activity Coaching Scenario Video EPSS Game Simulation Social Media PDF Mobile Comms Business Requirements A B C Learner Requirements X Y Z Read Test Ask Watch Play Explore Find Listen Solve Discuss Share Touch Blend/ Architecture Culture Technical Constraints Environment People Process Content
- 23. Mode FOLLOW US ON @leolearning @icasebourne Channel E-learning Offline Activity Coaching Scenario Video EPSS Game Simulation Social Media PDF Mobile Comms Business Requirements A B C Learner Requirements X Y Z Read Test Ask Watch Play Explore Find Listen Solve Discuss Share Touch Assess effectiveness Content Culture Technical Constraints Environment People Process Blend/ Architecture
- 24. FOLLOW US ON @leolearning @icasebourne © Learning Technologies Group PLC 2014
- 25. Synchronous y FOLLOW US ON @leolearning @icasebourne Learner Journeys x z Asynchronous
- 26. The Learner Journey FOLLOW US ON @leolearning @icasebourne
- 27. Align Transform FOLLOW US ON @leolearning @icasebourne Sustain
- 28. Align Context Value Benefits WIIFM Knowledge Check Top-up Objectives Transform Learn (!) Practise Apply Solve Find Play Assess Network & Share FOLLOW US ON @leolearning @icasebourne Sustain Apply Reflect Refresh Evaluate Iterate Support Coach Mentor
- 29. Summary Why we need to support practice Tools and techniques for accelerating learning and aiding transfer to the workplace What that means for learning strategy What that might look like FOLLOW US ON @leolearning @icasebourne
- 30. FOLLOW US ON @leolearning @icasebourne For more information please visit: leolearning.com Practice makes Perfect?
Editor's Notes
- Donald will supply
- Intro slide - Tell ‘em what we are going to tell ‘em
- There is more and more to learn and less and less time to learn it in People have less time for training – and there is more and more to learn – Piers type examples
- One solution is to move to just in time performance support – to help people get good at things quickly – to teach them how to search rather than teaching them knowledge – JLR example That is the perfect solution for product knowledge but will it work for everything ... The customers know more about the cars than the dealers – they have researched online – but there is info here that they wouldn’t find online – vehciles coming out every month or two whereas before it would be every six months – coming in so fast that the information isn’t even out until they are launched because they don’t release the information before prelaunch because of secrecy Punters can get stats about power and square footage of boot – but on that ipad are demo files and videos on how certain things work like the breaking system – which people don’t really understand but you show a really nice video to teh customer and it explains it all – you don’t have to know about this but you have to know where to find it
- For example, it doesn’t work for skills – you don’t get to be a soloist in an orchestra by turning up with an ipad that takes you through the basics of violin playing, and while a every pilot steps into her or his plane provided with a huge number of performance support manuals we also expect them to have some flying experience behind them
- You’ve probably heard about this. What does it actually mean? Explanation
- what does it mean for us as L&D professionals? Is it at all relevant? There are many areas where skills needs to be learnt - how to manage a team, or how to present and communicate, or how to sell, or how to speak a foreign language, how to understand financial reports - technology can shrink the length of time it takes to build experience As l&d professionals, we need to align with business goals and one of them is to develop expertise What is expertise? Skills and situational awareness -what does that mean – examples There is increasing evidence that expertise is domain specific and not that transferable
- So how do you teach and maintain skills? Video demos, simulations, mobile practice, casual games Identify which skills need regular maintenance and which don’t (the difference between speaking a language and riding a bike) – design work to maintain skills, design in practice opportunities
- So how do you teach and maintain skills? Video demos, simulations, mobile practice, casual games Identify which skills need regular maintenance and which don’t (the difference between speaking a language and riding a bike) – design work to maintain skills, design in practice opportunities
- How do you help people develop situational awareness - scenarios Again, have a strategy for building this up in manageable chunks over time
- How do you help people develop situational awareness? Sharing experiences that they haven’t had – portals to enable sharing of practice Case studies, stories, checklists and job aids Again, have a strategy for building this up in manageable chunks over time
- We need a strategy that considers both careers over time, and businesses strategy over a period of years, and within that need an arsenal of tactics that are aligned to today’s challenges
- Tell ‘em what we’ve told ‘em