Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
Moodle in the UK Civil Service
Agenda
System overview
Scalability
Enhancing the user experience
Working with GDS standards
Core competency frameworks
Rea...
System overview
500,000 registered users
Audience includes all civil servants
Typically 500-1000 users logged into the sit...
System overview
Portal
Coaching Moodle
App
Coursebooker
MailChimp
GSA
Scalable to 500,000 staff
Firewall
Load balancer
Web server 1 Web server 2 Web server 3 Web server 4
SAN storage
Db server...
Enhancing the user experience
UX improved in phases
User interviews, persona
workshops, analytics data
Prototype a/b testi...
Primary navigation
Course catalogue
Search interface
Find courses by role
Screen estate
Course ratings
Enhancing the user
...
GDS standards
https://www.gov.uk/service-manual/phases
User centred design principles
Continuous improvement - feedback an...
Core competency frameworks
10 generic Civil Service competencies
Annual self-assessment tool (SAT)
Build personalised deve...
Reacting to policy changes
Questions
Moodle in the UK Civil Service #mootieuk15
Moodle in the UK Civil Service #mootieuk15
Moodle in the UK Civil Service #mootieuk15
Moodle in the UK Civil Service #mootieuk15
Moodle in the UK Civil Service #mootieuk15
Moodle in the UK Civil Service #mootieuk15
Upcoming SlideShare
Loading in …5
×

Moodle in the UK Civil Service #mootieuk15

1,739 views

Published on

LEO's Platforms Consultant Mark Aberdour presented a session at Moodlemoot Ireland & UK 2015 about the use of Moodle in the UK's Civil Service. This presentation covers how LEO helped Civil Service Learning (CSL) overhaul its Moodle platform to deliver learning to 500,000 civil servants, including an overview of the system, the scalability of Moodle and enhancing the user experience.

Published in: Technology
  • Be the first to comment

  • Be the first to like this

Moodle in the UK Civil Service #mootieuk15

  1. 1. Moodle in the UK Civil Service
  2. 2. Agenda System overview Scalability Enhancing the user experience Working with GDS standards Core competency frameworks Reacting to policy changes
  3. 3. System overview 500,000 registered users Audience includes all civil servants Typically 500-1000 users logged into the site in office hours All departments are represented 500 e-learning courses ,1,000 resources, hundreds of face-to- face courses
  4. 4. System overview Portal Coaching Moodle App Coursebooker MailChimp GSA
  5. 5. Scalable to 500,000 staff Firewall Load balancer Web server 1 Web server 2 Web server 3 Web server 4 SAN storage Db server 1 Db server 2
  6. 6. Enhancing the user experience UX improved in phases User interviews, persona workshops, analytics data Prototype a/b testing, click tracking
  7. 7. Primary navigation Course catalogue Search interface Find courses by role Screen estate Course ratings Enhancing the user experience
  8. 8. GDS standards https://www.gov.uk/service-manual/phases User centred design principles Continuous improvement - feedback and analytics driven Iterative releases
  9. 9. Core competency frameworks 10 generic Civil Service competencies Annual self-assessment tool (SAT) Build personalised development plan Feeds into 5-a-year training days For past 6 months, users who completed the SAT: – completed 15% more learning activities – spent 28% more time engaged in learning
  10. 10. Reacting to policy changes
  11. 11. Questions

×