This document describes the responsibilities of a Senior Vice President role at DBS Bank's Wealth Group. The role is responsible for setting up account opening and Know Your Customer processes to comply with regulatory requirements. Additionally, the role oversees improvements to turnaround times, maintains client records, leads changes to qualified intermediary policies, and oversees business continuity planning and staff administration functions.

1. DBS Bank (Wealth Group)
Business Management Support - Head of Admin & Projects
Senior Vice President
 Instrumental in setting up account opening process for Wealth Clients with the end
objective in compliance to banks’ internal control policies and regulatory
requirements
 Instrumental in setting up Know Your Customer (KYC) process with the end
objective in compliance to the regulatory requirements
 Responsible for improvements in turnaround time meeting and exceeding the
departments’ KPI for both account opening and KYC
 FATCA Champion for regional wealth.
 Responsible for both Hong Kong and Singapore FATCA processes and deliverables
 Responsible for maintaining global clients identifier records to facilitate revenue
tracking and credit risk monitoring
 Decision maker for the business in ensuring system enhancements meet both front
office and back office processes within the confine of regulatory requirements -
Including but not limited to GST and return mail tagging.
 Leadership position in changing the qualified intermediary policy and process
 Overall in charge of wealth’s administration and infrastructure which includes staff
on boarding, resignation, processing staff claims and client’s Asia Treasures
Membership
 Oversee Business Continuity Plan within Wealth Singapore
 Meeting and addressing ad hoc exigencies to the needs of senior management as
and when a crisis develops in operational matters