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©Leigha Main 1
January 2016
Apparel Markdown and
Clearance Planning
Association of
Golf Merchandisers
Presented by: Leigha Main
AGM Education Team
©Leigha Main 2
The Top 2 Questions Asked in Golf Retail, Perhaps all Retail are:
•  What’s New?
•  When Does It Go On Sale?
•  Ensuring you have good, honest answers to these
2 questions could be the key to your retail
success not only in 2016 but beyond
©Leigha Main 3
Disciplined Markdown and Clearance Planning Will Drive Up Your
Maintained Margin and Top Line Sales
Key Benefits Of Good Markdown Planning:
Improve Your Ending
Inventory Position
Improves trust with
customers
Elevates Profile of Retail
Business
Drive Up Top Line Sales
Improve Maintained
Margin
Markdown
Planning
©Leigha Main 4
Markdown Planning Is Among the Most Important Retail
Disciplines For The Health Of Your Business
u  Markdown planning is an important
part of ensuring your year end profit
will be in dollars not all in inventory
u  Good markdown planning will help drive
up maintained margin in fashion, seasonal
based product
u  Proper markdown planning will
help elevate the perception of your business
in the eyes of your customers
u  Disciplined markdown planning will
mitigate the need for deep
discounting and
extreme clearance efforts
©Leigha Main 5
If You’ve Used Any Of These Statements YOU Might In the Way
of Successful Markdown Planning for Your Shop
u “I think my members are going to love what
I bought this season – I don’t think I’ll need
to mark anything down this year”
u “We don’t do markdowns or have a sale
section at our club, it’s a very high profile
club, our members don’t care about price”
u “I’m going to wait and see how I do this
year and then decide how I’ll markdown or
clear if its necessary”
u “This collection was hardly touched I think
I’ll just box it up for next year – It will look
like new”
©Leigha Main 6
Markdown Planning Should Be An Annual Task at the Beginning
of Your Season with Some Up Keep Monthly
u  The most successful retailers know that planning your markdowns is as
important a part of a successful retail business as planning your arrivals
u  I encourage you to plan the markdown trajectory of each delivery prior to it
arriving to your shop ~ the same way you plan where its going visually, and
your promotion to your members/staff you should plan its ‘life’ in its shop
u  Put aside 2 hours to catalog the arrivals for your largest receiving season
(March, April, May for instance) and then add as you write additional orders
in season
u  Example:
1.  Use an X to indicate
arrival
2.  Use a 1 with the date
1 (1/10) to indicate the
1st markdown
3.  Use a 2 with the date
2 (2/10) to indicate the
2nd markdown
4.  Use a C to plan the
clearance
©Leigha Main 7
There are a Number of Factors To Consider When Planning Your
Markdown Schedule – Timing, Discount etc.
u  Use your calendar, anticipated traffic etc. through the shop to determine the
amount of time a fashion group should stay at full price
u In this example we determined 60 Days was the right amount of
time ~ an average member played 3 times per week meaning in
60 days they had seen the collection 27 times
u  Determine the number of markdowns you want your customers to see
through the lifecycle of product in your shop
u In this example we determined we would do 2 markdowns, the
first to 25% off, the 2nd to 50% off. Each level would be for 30
days
u  Determine the ‘end of life’ plan for for each fashion group
u In this example we determined that ‘Clearance’ would move
every polo/short to $19.99 and it would remain there until
cleared
No Fashion Item Should Celebrate a
Birthday in Your Shop!
©Leigha Main 8
Here is a Sample Markdown Plan – Built With In A Simple Excel
Workbook
u  Here is a sample excel workbook used to plan out apparel and footwear
markdowns for a traditional private club
©Leigha Main 9
Healthy Margins Can and Will Be Achieved With A Good
Markdown Plan
Ø  One of the most common pieces of resistance I hear from a merchandiser, pro,
general manager etc. on their fears and concerns around markdown planning is that
it will drive down their maintained margin ~ I feel strongly good markdown planning
will do the opposite
Ø  Sample Maintained Margin Calculation:
©Leigha Main 10
Sell Through Tracker: A Tool To Help Isolate Good Selling Sizes,
Silhouettes etc.
Ø  Consider using a sell through tracker to help isolate top selling sizes, silhouettes etc.
Ø  This simple too can operate as a good companion piece to your POS reporting and/or
to augment any short comings you POS might have on sell through reports
©Leigha Main 11
Visual Ideas to Drive Traffic and Move Through Product Quickly
Ø  Mark each tag with the ‘new’ price vs. just a % off sign
Ø  Ideally in red pen, a colored sticker to help make it easy for a customer to identify
value
Ø  Do the math and be specific ~ there is great benefit to marking a tag with ‘ Was $80,
25% off now $37.50’ vs. simply hanging a sign that says ’25% off’ in the section
Ø  Sign your markdown section to drive traffic – could include window markers for glass,
painted boxes and/or wood sale letters
©Leigha Main 12
End of Season Clearance Is a Healthy, Necessary Step To Clear
Unsold Fashion Merchandise
Ø  A ‘Clearance’ Sale should be an annual calendar event to liquidate any unsold
markdowns, merchandise
Ø  This should be the last step prior to writing off/donating to charity
Ø  It could include a member/customer and/or Friends & Family sale where all items,
regardless of cost are a blanket price $19.99
Ø  It should include visual change similar to the hanger tags below to help drive the
visual message
Ø  It should include as wide a net as you can cast ~ members, staff, family of staff,
community members etc.
©Leigha Main 13
There are 4 Key Ways To Improve Margin In 2016
Ø  Adding assortment in long margin categories such as junior
apparel
Ø  Adding in long margin, season-less categories like t-shirts,
sweatshirts etc.
Ø  Modifying the balance between fashion goods and core/
essential goods to more essential items you carry over year
to year vs. just for a season
Ø  Augmenting you buy to earn better embroidery costing, off
invoice volume discounting, rebates
©Leigha Main 14
Improving Margin in 2016 – Adding/Augmenting Your
Junior Assortment
Ø  Junior golf apparel to include ‘playing age’ juniors (5 years old & up) as well as new
babies being born into the club are both significant sales and margin opportunities
Ø  These items should all have long retail lifecycles in your shop (1+ years) simply
needing to be counted and filled in vs. in season markdowns
Ø  The ‘season-less’ nature of these goods should enhance margin
Tavistock Country ClubCherry Hill ClubDeer Ridge Golf Club
©Leigha Main 15
Consider Adding More Season-Less Product To Your Apparel
Assortment
Ø  T-shirts, sweatshirts, casual cottons aren’t season specific so can be a part of your
full priced assortment all year long
Ø  Items in this category, similar to things like hats and accessories bare more initial
mark-up than polo’s, shorts etc. and are hard to benchmark off course
©Leigha Main 16
Modifying Your Assortment to Include More Essential
Items
Ø  Most shops offer good essential polo options for men and often women, considering
augmenting that to include an ‘essential’ ¼ Zip for men, vest for women, bottoms
program for men & women etc.
Ø  Key things to ask a vendor when choosing
Ø  Expected length of time with that sku – aim for styles that will be in
the line 18+ months
Ø  Low Cost/No Cost embroidery – Ideally you would earn n/c low cost
embroidery without any out of line embroidery levels to earn the n/c
embroidery
Ø  Look for fashion and core colors – you’ll want an assortment that
include colors other than navy, black and white
Ø  Look to choose styles/brands that will help you with a full size run S –
3 XL for men and XS/S – 2XL for women would be ideal
©Leigha Main 17
Plan and Communicate Will Equal Success in 2016
Ø  Build a Markdown and Clearance Plan With Your Team for 2016
Ø  Similar to any change planning, early before the season starts, will
help ensure success
Ø  Communicate your plan clearly to all staff members and management
Ø  This will hold everyone accountable and help make sure everyone is
bought into the sample goal and process
Ø  Consider a new tracking strategy to support your event
Ø  Try using the sell through tracker for all women’s fashion in 2016 or
add in a Friends & Family event at the end of your season
Ø  Remember no one cares what you paid for it but you
Ø  Sometimes things sell better than we thought, sometimes they don’t
~ don’t ‘hold on’ to goods that are selling well or not
Ø  Be transparent with your customers on markdown and clearance
activities
Ø  Build and practice language for communicating your markdowns to
your customers the same way you do product knowledge buzz words
©Leigha Main 18
Thank You To My Fellow AGM Members!
Thank you to all of you and special Thank You to
Desane Blaney who has been a friend and mentor to
me since joining the AGM 15 years ago. I’ve been
lucky to do a number of different thing in golf retail
in the last nearly 20 years – participating in the
AGM is the single most important thing I’ve done to
continue to grow and learn.
Email me: leigha.retail@gmail.com
Call me: 610-247-9809
Follow me @LeighaMain
©Leigha Main 19
The Educational Voice in Golf Merchandising
Since 1989
Association of Golf Merchandisers
PO Box 7247 – Phoenix, AZ 85011-7247
www.agmgolf.org – info@agmgolf.org
Phone: 602-604-8250 – Fax: 602-604-8251

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Markdown Planning and Clearance Strategies for Apparel Retail

  • 1. ©Leigha Main 1 January 2016 Apparel Markdown and Clearance Planning Association of Golf Merchandisers Presented by: Leigha Main AGM Education Team
  • 2. ©Leigha Main 2 The Top 2 Questions Asked in Golf Retail, Perhaps all Retail are: •  What’s New? •  When Does It Go On Sale? •  Ensuring you have good, honest answers to these 2 questions could be the key to your retail success not only in 2016 but beyond
  • 3. ©Leigha Main 3 Disciplined Markdown and Clearance Planning Will Drive Up Your Maintained Margin and Top Line Sales Key Benefits Of Good Markdown Planning: Improve Your Ending Inventory Position Improves trust with customers Elevates Profile of Retail Business Drive Up Top Line Sales Improve Maintained Margin Markdown Planning
  • 4. ©Leigha Main 4 Markdown Planning Is Among the Most Important Retail Disciplines For The Health Of Your Business u  Markdown planning is an important part of ensuring your year end profit will be in dollars not all in inventory u  Good markdown planning will help drive up maintained margin in fashion, seasonal based product u  Proper markdown planning will help elevate the perception of your business in the eyes of your customers u  Disciplined markdown planning will mitigate the need for deep discounting and extreme clearance efforts
  • 5. ©Leigha Main 5 If You’ve Used Any Of These Statements YOU Might In the Way of Successful Markdown Planning for Your Shop u “I think my members are going to love what I bought this season – I don’t think I’ll need to mark anything down this year” u “We don’t do markdowns or have a sale section at our club, it’s a very high profile club, our members don’t care about price” u “I’m going to wait and see how I do this year and then decide how I’ll markdown or clear if its necessary” u “This collection was hardly touched I think I’ll just box it up for next year – It will look like new”
  • 6. ©Leigha Main 6 Markdown Planning Should Be An Annual Task at the Beginning of Your Season with Some Up Keep Monthly u  The most successful retailers know that planning your markdowns is as important a part of a successful retail business as planning your arrivals u  I encourage you to plan the markdown trajectory of each delivery prior to it arriving to your shop ~ the same way you plan where its going visually, and your promotion to your members/staff you should plan its ‘life’ in its shop u  Put aside 2 hours to catalog the arrivals for your largest receiving season (March, April, May for instance) and then add as you write additional orders in season u  Example: 1.  Use an X to indicate arrival 2.  Use a 1 with the date 1 (1/10) to indicate the 1st markdown 3.  Use a 2 with the date 2 (2/10) to indicate the 2nd markdown 4.  Use a C to plan the clearance
  • 7. ©Leigha Main 7 There are a Number of Factors To Consider When Planning Your Markdown Schedule – Timing, Discount etc. u  Use your calendar, anticipated traffic etc. through the shop to determine the amount of time a fashion group should stay at full price u In this example we determined 60 Days was the right amount of time ~ an average member played 3 times per week meaning in 60 days they had seen the collection 27 times u  Determine the number of markdowns you want your customers to see through the lifecycle of product in your shop u In this example we determined we would do 2 markdowns, the first to 25% off, the 2nd to 50% off. Each level would be for 30 days u  Determine the ‘end of life’ plan for for each fashion group u In this example we determined that ‘Clearance’ would move every polo/short to $19.99 and it would remain there until cleared No Fashion Item Should Celebrate a Birthday in Your Shop!
  • 8. ©Leigha Main 8 Here is a Sample Markdown Plan – Built With In A Simple Excel Workbook u  Here is a sample excel workbook used to plan out apparel and footwear markdowns for a traditional private club
  • 9. ©Leigha Main 9 Healthy Margins Can and Will Be Achieved With A Good Markdown Plan Ø  One of the most common pieces of resistance I hear from a merchandiser, pro, general manager etc. on their fears and concerns around markdown planning is that it will drive down their maintained margin ~ I feel strongly good markdown planning will do the opposite Ø  Sample Maintained Margin Calculation:
  • 10. ©Leigha Main 10 Sell Through Tracker: A Tool To Help Isolate Good Selling Sizes, Silhouettes etc. Ø  Consider using a sell through tracker to help isolate top selling sizes, silhouettes etc. Ø  This simple too can operate as a good companion piece to your POS reporting and/or to augment any short comings you POS might have on sell through reports
  • 11. ©Leigha Main 11 Visual Ideas to Drive Traffic and Move Through Product Quickly Ø  Mark each tag with the ‘new’ price vs. just a % off sign Ø  Ideally in red pen, a colored sticker to help make it easy for a customer to identify value Ø  Do the math and be specific ~ there is great benefit to marking a tag with ‘ Was $80, 25% off now $37.50’ vs. simply hanging a sign that says ’25% off’ in the section Ø  Sign your markdown section to drive traffic – could include window markers for glass, painted boxes and/or wood sale letters
  • 12. ©Leigha Main 12 End of Season Clearance Is a Healthy, Necessary Step To Clear Unsold Fashion Merchandise Ø  A ‘Clearance’ Sale should be an annual calendar event to liquidate any unsold markdowns, merchandise Ø  This should be the last step prior to writing off/donating to charity Ø  It could include a member/customer and/or Friends & Family sale where all items, regardless of cost are a blanket price $19.99 Ø  It should include visual change similar to the hanger tags below to help drive the visual message Ø  It should include as wide a net as you can cast ~ members, staff, family of staff, community members etc.
  • 13. ©Leigha Main 13 There are 4 Key Ways To Improve Margin In 2016 Ø  Adding assortment in long margin categories such as junior apparel Ø  Adding in long margin, season-less categories like t-shirts, sweatshirts etc. Ø  Modifying the balance between fashion goods and core/ essential goods to more essential items you carry over year to year vs. just for a season Ø  Augmenting you buy to earn better embroidery costing, off invoice volume discounting, rebates
  • 14. ©Leigha Main 14 Improving Margin in 2016 – Adding/Augmenting Your Junior Assortment Ø  Junior golf apparel to include ‘playing age’ juniors (5 years old & up) as well as new babies being born into the club are both significant sales and margin opportunities Ø  These items should all have long retail lifecycles in your shop (1+ years) simply needing to be counted and filled in vs. in season markdowns Ø  The ‘season-less’ nature of these goods should enhance margin Tavistock Country ClubCherry Hill ClubDeer Ridge Golf Club
  • 15. ©Leigha Main 15 Consider Adding More Season-Less Product To Your Apparel Assortment Ø  T-shirts, sweatshirts, casual cottons aren’t season specific so can be a part of your full priced assortment all year long Ø  Items in this category, similar to things like hats and accessories bare more initial mark-up than polo’s, shorts etc. and are hard to benchmark off course
  • 16. ©Leigha Main 16 Modifying Your Assortment to Include More Essential Items Ø  Most shops offer good essential polo options for men and often women, considering augmenting that to include an ‘essential’ ¼ Zip for men, vest for women, bottoms program for men & women etc. Ø  Key things to ask a vendor when choosing Ø  Expected length of time with that sku – aim for styles that will be in the line 18+ months Ø  Low Cost/No Cost embroidery – Ideally you would earn n/c low cost embroidery without any out of line embroidery levels to earn the n/c embroidery Ø  Look for fashion and core colors – you’ll want an assortment that include colors other than navy, black and white Ø  Look to choose styles/brands that will help you with a full size run S – 3 XL for men and XS/S – 2XL for women would be ideal
  • 17. ©Leigha Main 17 Plan and Communicate Will Equal Success in 2016 Ø  Build a Markdown and Clearance Plan With Your Team for 2016 Ø  Similar to any change planning, early before the season starts, will help ensure success Ø  Communicate your plan clearly to all staff members and management Ø  This will hold everyone accountable and help make sure everyone is bought into the sample goal and process Ø  Consider a new tracking strategy to support your event Ø  Try using the sell through tracker for all women’s fashion in 2016 or add in a Friends & Family event at the end of your season Ø  Remember no one cares what you paid for it but you Ø  Sometimes things sell better than we thought, sometimes they don’t ~ don’t ‘hold on’ to goods that are selling well or not Ø  Be transparent with your customers on markdown and clearance activities Ø  Build and practice language for communicating your markdowns to your customers the same way you do product knowledge buzz words
  • 18. ©Leigha Main 18 Thank You To My Fellow AGM Members! Thank you to all of you and special Thank You to Desane Blaney who has been a friend and mentor to me since joining the AGM 15 years ago. I’ve been lucky to do a number of different thing in golf retail in the last nearly 20 years – participating in the AGM is the single most important thing I’ve done to continue to grow and learn. Email me: leigha.retail@gmail.com Call me: 610-247-9809 Follow me @LeighaMain
  • 19. ©Leigha Main 19 The Educational Voice in Golf Merchandising Since 1989 Association of Golf Merchandisers PO Box 7247 – Phoenix, AZ 85011-7247 www.agmgolf.org – info@agmgolf.org Phone: 602-604-8250 – Fax: 602-604-8251