1. Lee W. Barnes
3011 W Pleasanton Ave
Boise, Idaho 83702
(208) 957-9975
Email: leewbarnes@gmail.com
I am a dedicated professional, recognized as a resource for logistical and analytical solutions for client
and employer needs, recommending strategies to enhance efficiency and maximize profitability.
Experience
Supervisory
Team lead supporting call center agents including coaching and call escalations
Managed personnel within the food service industry.
Managed multiple customer account directing and supervising Inside Sales Representatives
Sales
Senior Inside Sales Representative for router manufacturer providing business solutions
Field sales for electrical and industrial Business to Business customer accounts
Cold call and new account generation for follow-up by Inside Sales Representatives
Inbound call center sales including cross sell and up sell opportunity
Retail and counter sales with direct customer interaction
Customer Service
Inbound call center customer service for online banking
Inbound call center for computer assistance and order processing
Accounting and Analysis
Account billing and invoicing for LTL freight service
Estimating and quotation for specific print job production
Job cost analysis including raw materials, labor and freight
Inventory Management
Developed customized purchasing, receiving and inventory tracking software
Maintained document control for purchasing, inventory, receiving and shipping
Provided purchasing and order expediting support for production facilities
Established working relationships with vendors for optimal pricing and delivery scheduling
Negotiated contracts and scheduling for high volume product
Researched new product sources for engineering research and development
Education
ITT Technical Institute Boise, ID
A.A.S. in Computer Aided Drafting Design, GPA 3.8
Graduated highest honors
Coursework: Drafting theory and mechanics, advanced mathematics, physics, computer networking, AutoCAD,
technical writing.
Dale Carnegie Training Boise, ID
Dale Carnegie Course: Effective Communications & Human Relations / Skills for Success
Certificate Awarded
