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SOCIAL MEDIA 201
AMERICAN EXPRESS
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YOU DRIVE
TODAY
TODAY
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What do you
have that’s
worth sharing?
The Landscape
• Multimedia
• Mobile
• New networks
Fast Adoption
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People Trust Their
Friends
• Confidence in banner ads continues to
decrease
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5 Tricks for Engagement
• Collaborate with high profile people as a
springboard
• Influence what shows up 1st in search
• Quick Wit
• Ask (easy) questions
• 1st comment
• Use Search Language & Google Trends
Cross Publishing
• Customize post to the network
• Stagger timing
Tools & Efficiency
(Click here for an invite) (say hey here)
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Analytics &
Optimization
5 Stats To Track
• Growth Rate
• Reach (Paid & Organic)
• Click Through Rate
• Engagement
• Advocacy Score (FB Talking About This)
Context ForYour Stats
• This Month
• Last Month
• % Change
• Trailing Six Month Average
In Review
• Social media is about people
• It’s important to stay agile
• Engagement is key
• Cross publish effectively
• Get smarter with analytics
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@LaurenProctor32
Lauren@LaurenProctor32.com
Q&A
Additional Resources
• Facebook Metrics -
http://www.socialmediaexaminer.com/faceb
ook-page-metrics/

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Social Media 201