GREAT POINTS FOR OUR COURTESY CHECKS; ADDED SALE ITEMS TO BE LOOKED OVER EVERY VEHICLE
GREAT POINTS FOR OUR COURTESY CHECKS; ADDED SALE ITEMS TO BE LOOKED AT– BELTS/FILTER/LIGHTS/BATTERY/CABLES/ ADDED SERVICES
GREAT POINTS FOR OUR COURTESY CHECKS; ADDED SALE ITEMS TO BE LOOKED AT– LIGHT BULBS/WIPER BLADE/BATTERY SERVICES/FILTERS
STATS
GREAT POINT…
THIS IS AN EXAMPLE OF HOW WE CAN SET UP OUR MAT AND OFFER: “GOOD – BETTER – BEST”
THIS IS HOW WE GET CUSTOMERS IN. THEN WE UP SELL
EXAMPLE OF UP SELLING THE COUPON TO: “GOOD – BETTER – BEST”
VALUE OF THE UP SELL
ONE OF THE BEST PRODUCTS: “GREEN PRODUCT” THIS WAS PRODUCED FOR DISNEY 1 ST THEN BROUGHT TO THE POPULATION
DEMONSTRATION
DEMONSTRATION
INJECTION AND THROTTLE BODY SERVICES
REPORT
HOW DO I..
EQUIPMENT
GREAT POINT
COOLANT
HOW DO I..
EQUIPMENT
TAKE NOTES AND APPLY
DATA SHEET FOR USAGE
CRITICAL FOR THE SALE
ADDITIONAL HELP TO CLOSE THE SALE
HOW DO I..
BRAKE
NOTE.. IMPORTANT ON TEST STRIP USE
BRAKE FLUID INFO
HOW DO I..
POWER STEERING
EXPLANATION
HOW DO I…
GREAT RECAP AND STEPS TO TAKE
OPPORTUNITIES WE CAN GRAB HOLD OF IN OUR MARKET = 1 Service Each; Per Day Per Store
POTENTIAL PROFIT === 1 Service Each; Per Day… Per Store… 5 Store Profit
With Just an $15 UPGRADE this is our Potential…
POTENTIAL PROFIT.. Add $152,500 with just a $100 INCREASE== $1,044,625
Adding theses services WILL Increase Our $Per Car ===== Min Dollar Per Car $200… Our Goal $225
In my travels, and I sure most of you would agree the biggest opportunity is from inspection to presentation to the customer? If the P.M.A. is even filled our, or the test strips are even used, do you see the counter associate, who was working at the GAP last week, explaining to the customer PPM of copper exceed 200? How does the associate explain reserve alkalinity? My concept above is as follows…. It will be laminated 8 x 11 and placed on the back of every clipboard in the store. Notice the place where the strips are to be placed. At this point the CA hands the test results to the customer and asks “Which flush would you like today?” Very similar to a dessert tray. Very little explanations is needed! The results: Increased inspection percentage (more detailed) Increased strip sales Increased knowledge at store level Increased coolant and brake flush sales Overall increase in TK’s PM business
THANK YOU TEAMS… LETS PUT THIS TO USE TODAY!!!
Food For Thought ----- Add On Service and the effect…… Increasing Our $Per Car!!!