2. CONTENTS
DEFINITION OF E-COMMERCE AND IDEA
ABOUT E-BUSINESS.
HISTORY OF INTERNET BUSINESS.
TYPE OF E-COMMERCE.
IMPACT OF E-COMMERCE.
3. DEFINITION
E-COMMERCE (ELECTRONIC
COMMERCE OR EC) IS THE BUYING
AND SELLING OF GOODS AND
SERVICES, OR THE TRANSMITTING
OF FUNDS OR DATA, OVER AN
ELECTRONIC NETWORK, PRIMARILY
THE INTERNET.
4. E-BUSINESS
REFERS TO BROADER DEFINITION OF E-
COMMERCE, NOT JUST OF BUYING AND
SELLING OF GOODS AND SERVICES, BUT
ALSO SERVING CUSTOMER,
COLLABORATING WITH BUSINESS PATNERS
AND CONDUCTING E- LEARNING
PROCESSING ELECTRONIC TRANSACTION
5. REALTIONSHIP BETWEEN E-
COMMERCE AND E-
BUSSINESS
E-BUSINESS AS A TERM IS
BROADER THAN E-COMMERCE
SINCE IT DOES NOT REFER ONLY
TO BUYING AND SELLING (AS IN E-
COMMERCE) BUT ALSO REFERS TO
SERVICING CUSTOMERS AND
COLLABORATING WITH BUSINESS
PARTNERS.
6. HISTORY OF E-COMMERCE
HISTORY OF ECOMMERCE IS UNTHINKABLE
WITHOUT AMAZON AND EBAY WHICH WERE
AMONG THE FIRST INTERNET COMPANIES
TO ALLOW ELECTRONIC TRANSACTIONS. ...
IT WAS FOUNDED IN 1994 BY JEFF BEZOS
AND WAS ONE OF THE FIRST AMERICAN
ECOMMERCE COMPANIES TO SELL
PRODUCTS OVER THE INTERNET.
9. WHY SHOULD ORGANIZATION USES
INTERNET IN BUSINESS
ACCESS TO GLOBAL MARKET
POTENTIAL FOR WIDENING CONSUMER CHOICE
POTENTIAL COST SAVING
TRANSACTION EASE & CONVENIENCE
BUSINESS CAN COMMUNICATE WITH
CUSTOMER AND SLOVE THEIR PROBLEM EASILY
10.
11. QUESTION BEFORE U
LAUNCH E-COMMERCE SITE
1. HOW MUCH DO I EXPECT TO SELL?
2. HOW WILL I BUILD THE SITE?
3. HOW WILL I MANAGE SITE MAINTENANCE AND
UPDATES?
4. WHAT KINDS OF PAYMENTS SHOULD I ACCEPT?
5. HOW WILL I COLLECT SALES TAX?
6. HOW WILL I ATTRACT SHOPPERS?
12. MOST IMPORTANT FEATURES IN E-
COMMERCE WEBSITES
CONTENT MANAGEMENT CAPABILITIES.
PROMOTION AND DISCOUNT CODE TOOLS.
AN EASY-TO-USE CHECKOUT.
SEARCH ENGINE OPTIMIZED CODE AND LAYOUT.
REPORTING TOOLS.
AN INTEGRATED BLOG OR ARTICLES SECTION.
EMAIL MARKETING INTEGRATION.
13. TYPES OF E-COMMERCE
THERE ARE 6 BASIC TYPES OF E-COMMERCE:
BUSINESS-TO-BUSINESS (B2B)
BUSINESS-TO-CONSUMER (B2C)
CONSUMER-TO-CONSUMER (C2C)
CONSUMER-TO-BUSINESS (C2B).
BUSINESS-TO-ADMINISTRATION (B2A)
CONSUMER-TO-ADMINISTRATION (C2A)
14. DESCRIPTIONS
1. BUSINESS-TO-BUSINESS (B2B)
BUSINESS-TO-BUSINESS (B2B) E-COMMERCE ENCOMPASSES ALL ELECTRONIC
TRANSACTIONS OF GOODS OR SERVICES CONDUCTED BETWEEN COMPANIES.
2. BUSINESS-TO-CONSUMER (B2C)
THE BUSINESS-TO-CONSUMER TYPE OF E-COMMERCE IS DISTINGUISHED BY THE
ESTABLISHMENT OF ELECTRONIC BUSINESS RELATIONSHIPS BETWEEN
BUSINESSES AND FINAL CONSUMERS. IT CORRESPONDS TO THE RETAIL SECTION
OF E-COMMERCE, WHERE TRADITIONAL RETAIL TRADE NORMALLY OPERATES.
15. DESCRIPTIONS
3. CONSUMER-TO-CONSUMER (C2C)
CONSUMER-TO-CONSUMER (C2C) TYPE E-COMMERCE ENCOMPASSES
ALL ELECTRONIC TRANSACTIONS OF GOODS OR SERVICES
CONDUCTED BETWEEN CONSUMERS.
4. CONSUMER-TO-BUSINESS (C2B)
IN C2B THERE IS A COMPLETE REVERSAL OF THE TRADITIONAL SENSE OF
EXCHANGING GOODS. THIS TYPE OF E-COMMERCE IS VERY COMMON IN
CROWDSOURCING BASED PROJECTS. A LARGE NUMBER OF INDIVIDUALS
MAKE THEIR SERVICES OR PRODUCTS AVAILABLE FOR PURCHASE FOR
COMPANIES SEEKING PRECISELY THESE TYPES OF SERVICES OR
PRODUCTS.
16. DESCRIPTIONS
5. BUSINESS-TO-ADMINISTRATION (B2A)
THIS PART OF E-COMMERCE ENCOMPASSES ALL TRANSACTIONS
CONDUCTED ONLINE BETWEEN COMPANIES AND PUBLIC
ADMINISTRATION. THIS IS AN AREA THAT INVOLVES A LARGE AMOUNT
AND A VARIETY OF SERVICES, PARTICULARLY IN AREAS SUCH AS
FISCAL, SOCIAL SECURITY, EMPLOYMENT, LEGAL DOCUMENTS AND
REGISTERS, ETC.
6. CONSUMER-TO-ADMINISTRATION (C2A)
THE CONSUMER-TO-ADMINISTRATION MODEL ENCOMPASSES ALL
ELECTRONIC TRANSACTIONS CONDUCTED BETWEEN INDIVIDUALS AND
PUBLIC ADMINISTRATION.
18. ADVANTAGES OF E-
COMMERCEE-COMMERCE HELPS ORGANIZATION TO PROVIDE BETTER CUSTOMER
SERVICES.
E-COMMERCE HELPS TO SIMPLIFY THE BUSINESS PROCESSES AND
MAKES THEM FASTER AND EFFICIENT.
IT PROVIDES 24X7 SUPPORT. CUSTOMERS CAN ENQUIRE ABOUT A
PRODUCT OR SERVICE AND PLACE ORDERS ANYTIME, ANYWHERE
FROM ANY LOCATION.
E-COMMERCE APPLICATION PROVIDES USERS WITH MORE OPTIONS TO
COMPARE AND SELECT THE CHEAPER AND BETTER OPTIONS.
E-COMMERCE HAS ENABLED RURAL AREAS TO ACCESS SERVICES AND
PRODUCTS, WHICH ARE OTHERWISE NOT AVAILABLE TO THEM.
19. DISADVANTAGES OF E-
COMMERCE
STRONG DEPENDENCE ON INFORMATION AND
COMMUNICATION TECHNOLOGIES (ICT);
LACK OF LEGISLATION THAT ADEQUATELY REGULATES THE
NEW E-COMMERCE ACTIVITIES, BOTH NATIONALLY AND
INTERNATIONALLY;
MARKET CULTURE IS AVERSE TO ELECTRONIC COMMERCE
(CUSTOMERS CANNOT TOUCH OR TRY THE PRODUCTS);
THE USERS’ LOSS OF PRIVACY, THE LOSS OF REGIONS’ AND
COUNTRIES’ CULTURAL AND ECONOMIC IDENTITY;
INSECURITY IN THE CONDUCT OF ONLINE BUSINESS
TRANSACTIONS.
20. SCOPE FOR US IN THIS LINE
STOP
RUNNING
BEHIND JOBS
CREATE
YOUR OWN
BUSINESS
START UP YOUR
OWN BUSINESS
WITH HELP OF
INTERNET AND
GET YOURS OWN
E-COMMERCE
WEBSITE
21. “YOU CAN’T JUST OPEN A WEBSITE
AND EXPECT PEOPLE TO FLOOD IN. IF
YOU REALLY WANT TO SUCCEED YOU
HAVE TO CREATE TRAFFIC.”-JOEL
ANDERSON, WALMART CEO
THANKING YOU