1. Krystal Hicks
1405 Pearce Rd PH: 931-980-0530
Equality, IL 62934 Armywife1118@yahoo.com__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ ____________________________________________________________________________________________________________________________________________________________________
Objective: Iam seeking a position working with a company that will utilize my current skills in
case management, social services, and community outreach; as well as offering an opportunity
for growth and advancement.
Education: Bachelor of Science in Criminal Justice, University of Southern Indiana: 2012
Experience:
The Guardian Center, Inc Harrisburg/Carmi, IL
Advocate Caseworker June 2012-present
 Experience working with a multi disciplinary team including DCFS, ISP, Mental health
providers, local law enforcement, State’s Attorney’s office, and other agencies as
needed
 Case management
 Experience with assessing and identify the needs of the family and client in regards to
mental health services, community resources, etc
 Individual and family counseling sessions in regards to personal safety and healthy
relationships
 Community awareness programs
 Facilitate court preparation and court attendance for/with clients
 Facilitate and lead multi disciplinary team meetings and victim sensitive interviews
Vanderburgh County Probation Evansville, IN
Adult Probation Department Intern Oct 2010-May 2011
 Met with probationers when officers were away from the office
 Familiar with Court View and other computer programs
 Performed daily drug screening of female probationers
 Responsible for weekly inventory of drug screening supplies
 Responsible for assignment of random drug screenings
 Responsible for adding up monthly fees report
 Filed and organized paperwork on a daily basis
 Handled the front desk when needed
Woodforest National Bank TX/Harrisburg, IL
Retail Banker Aug 2008-Oct 2010
 Trained in opening personal and business accounts
 Performed maintenance on current accounts
 Processed teller deposits, withdrawals, and other various financial services

2.  Trained in BSA and OFAC
 Marketed and sold products and services to potential customer
Regions Bank Clarksville, TN
Senior Teller Jan 2007-Mar 2008
 Referred and sold products to customers
 Worked with fellow associates in processing checks, deposits, withdrawals, and various
other financial services
 Handled large amounts of money on a daily basis
 Trained in BSA and OFAC
 Efficiently balanced cash drawer on a daily basis
References: Available upon request