1. KristianMikael O. Dillera
ASSOCIATE– ADVISORY, PERFORMANCE IMPROVEMENT
Direct Tel: + 63(2)8910307
Direct Fax: + 63(2)8181377
Mobile: +63(917)7200101
Email: kristian.o.dillera@ph.ey.com
Background RelevantExperiences
Skills& Qualifications
Kristian Mikael O. Dillera, CIE
Kristian is an Associate ofErnst & Young FarEast AreaAdvisory ServicesPractice specializing in Performance
Improvement.
Hehas 2years of consulting experiencein thePhilippines focusing on business process review,systemsdocumentation,
cost management,data analytics (IWSanalytics), logistics benchmarking and energyaudit.
Hegraduated cum laude with adegreeofBS Industrial Engineering from the AteneodeDavao University.
Kristian has beenexposedto anumber of companies in diverseindustries – including retail,insurance, non-profit
organization, logistics, pharmaceutical, FMCGand health care.Heis also trained in Supply Chain Analytics, IWS and
Supply Chain Guru. He recently passedtheIndustrial Engineer Certification Exam.
Kristian’s comprehensive credentials include: Business process review,Systemsdocumentation, Cost
management/Activity BasedCosting, Energy Audit and IWS.
• Conducted abusiness process reviewand systemsdocumentation fortheoperations of a retail,pharmaceutical and
healthcare company. Theproject involved identifying areasforimprovement,associated risks and impact to the
business operations. The project helped thecompany to address theprocess gaps,improving currentprocesses and
strengthencontrols.
• Conducted acosting process reviewfora logistics and insurance company. The project focused on analysis of
company’s costing methodology, identifying areasforimprovementand providing recommendations using Activity
Based Costing principle. Theproject included conducting a workshop thataimed to provide participants with
working knowledge oftheprinciples, relevantconcepts, and practical tools and techniques in theareaofService
Costing. Theteamprovided assistance in developing cost model for thecompany’s services.
• Conducted IWSwork off-site fora food manufacturing company basedin NewZealand. Theproject involved
analyzing theproduction data by creating production line loss treeswhich include planned downtime, unplanned
downtime,mean time betweenfailure, meantime to repairand percentoverall equipment effectiveness.This also
involved creating Weibull's and S-CurveAnalysis.
• Conducted an energyaudit fora health care company. Theproject involved identifying thetop causes ofhigh energy
consumption and providing recommendations to lessenenergycost. The project also involved computing potential
cost savings oftherecommendations.

2. Kristian Mikael O. Dillera, CIE
ProjectType: DataAnalytics(IWSAnalytics)
ProjectExperiences ExperiencedIndustry
• Project Name: Fonterra(January – February2016)
• Memberof theconsulting teamthatconducted IWS work off-site fora food manufacturing company basedin NewZealand.
Theproject involved analyzing theproduction data by creating production line loss treeswhich include planned downtime,
unplanned downtime,meantime betweenfailure,mean time torepair and percent overall equipment effectiveness.This also
involved creating Weibull's and S-CurveAnalysis.
• FMCG

3. Kristian Mikael O. Dillera, CIE
ProjectType: CostManagement
ProjectExperiences ExperiencedIndustry
• Project Name:Airfreight 2100,Inc. (July – August 2014)
• Memberof theconsulting teamthatconducted costing process reviewforthis logistics company. Theproject focused on
analysis ofcompany’s costing methodology, identifying areasforimprovement and providing recommendations using
Activity Based Costing principle. Theproject included conducting aworkshop that aimed toprovide participants with
working knowledge oftheprinciples, relevantconcepts, and practical tools and techniques in theareaofService Costing. The
teamprovided assistance in developing cost model for thecompany’s services.
• Project Name: Philam Life (October – January 2014)
• Member of the consulting team that conducted costing process review for this
insurance company. The project focused on analysis of company’s costing
methodology, update process and transfer pricing rate used, identifying areas for
improvement and providing recommendations using Activity Based Costing principle.
The project included conducting a workshop that aimed to provide participants with
working knowledge of the principles, relevant concepts, and practical tools and
techniques in the area of Shared Service Costing. The team developed a costing
model and an update process for the company.
• Logistics Services
• Insurance Company/Shared Services

4. Kristian Mikael O. Dillera, CIE
ProjectType: Business ProcessReview
ProjectExperiences ExperiencedIndustry
• Project Name: Gaisano Capital Group. (July 2014)
• Memberof theconsulting teamthatconducted business process reviewfor thewarehousing and distribution of a retail
company. Theproject involved identifying areasfor improvement,associated risks and cost impact tothebusiness
operations. Theproject helpedthecompany to address theprocess gaps, improving current processes and strengthen
controls.
• Project Name: CaritasManila Inc. (October 2014)
• Memberof theconsulting teamthatconducted business process reviewand supply chain managementof a retailcompany.
Theproject involved identifying areasforimprovement,associated risks and cost impact to thebusiness operations. The
project helpedthecompany to addresstheprocess gaps, improving current processesand strengthencontrols.
• Project Name: BotiCard Inc. (September- October 2015)
• Memberof theconsulting teamthatconducted business process review of a pharmaceutical company. Theproject involved
identifying areasfor improvement,associated risks and cost impact tothebusiness operations. Theproject helped the
company to addresstheprocess gaps, improving current processesand strengthencontrols.
• Retail
• Non-profit Organization
• Pharmaceutical

5. Kristian Mikael O. Dillera, CIE
ProjectType: Business Processand OrganizationReview
ProjectExperiences ExperiencedIndustry
• Project Name: Akari Electrical and Lighting Corp.( January -August 2015)
• Memberof theconsulting teamthatconducted business process and organization reviewof a retailcompany. Theproject
involved identifying areasforimprovement,associated risks and cost impact to thebusiness operations. Theproject helped
the company toaddress theprocess gaps, improving current processesand strengthencontrols.
• Project Name:Metropolitan Medical Center (March – May 2016)
• Memberof theconsulting teamthatconducted business process and organization reviewof a hospital. Theproject involved
identifying areasfor improvement,associated risks and cost impact tothebusiness operations. Theproject helped the
company to addresstheprocess gaps, improving current processesand strengthencontrols.
• Retail
• Health Care/Hospital

6. Kristian Mikael O. Dillera, CIE
ProjectType: SystemsDocumentation
ProjectExperiences ExperiencedIndustry
• Project Name: Akari Electrical and Lighting Corp.( January -August 2015)
• Memberof theconsulting teamthatconducted systemsdocumentation for a retailcompany. Theproject involved
streamlining core processes ofthecompany and documenting policies and procedures as well as theforms and reports used
/generated.
• Retail

7. Kristian Mikael O. Dillera, CIE
ProjectType: EnergyAudit
ProjectExperiences ExperiencedIndustry
• Project Name: NestlePhilippines Inc. ( November– December 2015)
• Memberof theconsulting teamthatconducted an energyaudit fora health care company. The project involved identifying
the top causes of high energyconsumption and providing recommendations to lessenenergycost. The project also involved
computing potential cost savings of therecommendations.
• Health Care/Hospital

8. Kristian Mikael O. Dillera, CIE
ProjectType: Logistics Benchmarking
ProjectExperiences ExperiencedIndustry
• Project Name: NestlePhilippines Inc. ( November– December 2015)
• Memberof theconsulting teamthatconducted a logistics benchmarking study for a manufacturing and distribution
company. The surveymeasured performance,costs, time,quality and productivity ofboth inbound and outbound logistics
operations.
• FMCG