1. Kristen Mullen
25-14 31st Ave. Astoria, NY 11106 | 732-690-9977
mullen.kmc@gmail.com www.linkedin.com/in/mullenkmc
Education
College of Saint Elizabeth | Morristown, NJ
Master of Science, May 2012
Management: Human Resources Management
Bachelor of Science May 2011
Business Administration: Management
Minor: Psychology
Commencement Recipient of Academic Highest Honors, Dean’s List | 2007 – 2011
Experience
Woodbridge Public Library Woodbridge, NJ
Senior Library Assistant/Volunteer Coordinator – Children’s Services July 2014 – Present
Library Assistant/Volunteer Coordinator – Children’s Services October 2012 – June 2014
Senior Library Assistant
 Assists patrons in the use of library facilities resources.
 Educates and advises patrons in the use of library computer and Internet networks.
 Interprets and explains library rules, policies, and procedures to patrons.
 Provides preservation services for materials.
 Creates and maintains library book displays, bulletin boards, and display cases.
 Performs a variety of circulation duties: Checks materials in and out, collects fees for late/damaged library materials,
and answers incoming phone calls. Straightens, organizes, rearranges, and shifts books and other library materials.
 Responds to and resolves complex and sensitive customer service issues.
Volunteer Coordinator
 Develops, coordinates, and oversees the library volunteer program.
 Recruits, interviews, and determines knowledge, skills, and abilities of potential volunteers before acceptance into the
program.
 Maintains records and develops reports concerning program operations and program effectiveness.
 Develops and updates volunteer program materials, including forms, manuals, and procedures.
 Plans, directs, and organizes orientation for new volunteers.
Woodbridge Public Library Woodbridge, NJ
Library Monitor
Juvenile Room January 2009 – October 2012
Adult Department November 2005 – June 2007; June 2008 – January 2009
 Shelving Services: Verified, sorted and shelved library materials; read shelves to maintain proper order; shifted and
straightened collections.
 Circulation Duties: Charged and discharged library materials; collected fines and fees; registered patrons.
 Master’s Thesis: Developed volunteer training program and accompanying materials.
 Senior Capstone: Created Children’s Room informational brochure for patron reference.
Edward R. Mullen, CPA Metuchen, NJ
Staff Accountant May 2012 – September 2012
 Auditing Services: Performed staff level auditing procedures on Local Government Units under the direct supervision
of CPA.
 Tested internal controls on procurement, payroll, and capital assets acquisition cycles.
 Discussed findings and recommendations with elected officials responsible for the management of the Local
Government Units.
Summary of Skills
Fully proficient in Microsoft Word, Excel, PowerPoint, Outlook.