This is a presentation on the ways that the new digital ecosystem has transformed the role and function of museums.

1. Museums in the
Digital Age: Mobile
Apps and
Interactive
Technologies
DIGITAL HUMANITIES:
TECHNOLOGY
TRANSFORMING CULTURAL
HERITAGE
DR COSTAS PAPADOPOULOS
13 NOVEMBER 2017

2. Last Week

3. Today
Museum
Experience
Why Technology in
Museums?
Drivers of Technology
Adoption in Museums

4. Museums as
an
Experience
“Each visitor’s experience is different, because each brings
his own personal and social contexts, because each is
differently affected by the physical context, and because
each makes different choices as to which aspect of that
context to focus on.”
John Falk & Lynn Dierking 2012. The Museum Experience Revisited

5. Museum
Experience
Personal
Context
Social
Context
Physical
Context
John Falk & Lynn Dierking 2012. The Museum Experience Revisited

6. Museums as an Experience
Personal Context
• Motivations and expectations
• Prior knowledge and experience
• Prior interest and beliefs
• Choice and Control
John Falk & Lynn Dierking 2012. The Museum Experience Revisited

7. Museums as an Experience
Social Context
• Facilitated mediation by others
• Social and cultural mediation within a group
John Falk & Lynn Dierking 2012. The Museum Experience Revisited

8. Museums as an Experience
Physical Context
• Physical space
• Architecture
• Exhibition design
• Delivery of Content
• Interpretation
John Falk & Lynn Dierking 2012. The Museum Experience Revisited

9.  Do not touch
Artefacts behind glass casing
 No photography/ Video
 Overwhelming amounts of text
 Poor explanations
 Display cases full of artefacts
 Arrangement in Chronological Order
 Sterile Environments

10. Museums
of the
Future

11. Museums of the Future
“conceiving a museum that does not avail of some of the
technologies that are such a great part of our everyday life would be
as anachronistic as thinking of a museum without electricity or
heating. ”
Guntram Geser & Franco Niccolucci 2012
Virtual Museums, Digital Reference Collections and e-Science Environments

12. “I think the future of museums will be a lot more personalised than
the current one-fits-all visitor experience, with technology allowing
people with different interests to each have a tailored experience.”
“The museum experience is becoming increasingly collaborative.
Museums are becoming more comfortable with letting audiences
have a say, and again technology can facilitate this.”
Jim Richardson, founder of Museum next and sumo Design
Museums of the Future

13. Digital &
Museums
A Fruitful
Marriage?
Reach
Participation
Interacticity

14. Reach
Digital &
Museums

15. Digital &
Museums
Participation

16. Interacticity
Digital &
Museums

17. What Drives
Technology
Adoption in
Museum?
 Cross-Institution Collaboration
 New Roles for Museum Professionals
 Data Analytics
 Personalisation
 Mobile Content and Delivery
 Participatory Creation/Experiences
 Reconceptualising ‘Visitors’
 Private Companies

18. Cross-Institutional
Collaboration

19. New Roles for Museum
Professionals

20. Data Analytics

21. Personalisation

22. Mobile Content and
Delivery

23. Participatory Creation &
Experiences

24. Reconceptualising
Visitors

25. Private Companies

26. Developments in Technology

27. Next Week Museum Technologies & Introduction
to Digital Storytelling

28. Museums in the
Digital Age: Mobile
Apps and
Interactive
Technologies
DIGITAL HUMANITIES:
TECHNOLOGY
TRANSFORMING CULTURAL
HERITAGE
DR COSTAS PAPADOPOULOS
13 NOVEMBER 2017